Zagreb Airport (ZAG) offers a Meet & Assist service to refine the travel experience for its passengers. This dedicated service ensures personalized assistance from arrival through to departure, facilitating smooth navigation through check-in, security, and other airport procedures. Passengers can benefit from speedy processes and individual attention, minimizing wait times and guaranteeing a hassle-free journey. Whether arriving to explore Zagreb’s historic sites, cultural charms, and bustling cityscape or departing after business or pleasure, the Meet & Assist service at ZAG Airport boosts convenience and comfort, making travel through this Croatian airport smooth and pleasurable.
Departure
Meet & Assist, Fast Track
Service from
290.0 EUR
Special discounts available for children, groups, and families.
Passenger Welcome with Name Board
We meet passengers right at the curbside or terminal entrance.Assistance with Luggage
We assist passengers with their luggage at the airport.Priority Departure Assistance
Passengers are fast-tracked through all departure formalities.Priority Departure and Lounge Access
Fast track through departure formalities and escort to the lounge. Lounge access may be included (business, first class tickets) or provided upon extra charge (economy class).Lounge-to-Gate Assistance
Personal greeter will assist the passengers from the airport lounge to the boarding gateEES Assistance for International Flights in Europe
Since the EU Entry/Exit System went live, non-EU travellers are registered biometrically at the Schengen border. We guide you to the right kiosk or officer-assisted lane, explain the steps before you reach them, and keep your arrival moving.
- Requests must be placed at least 4 business days in advance.
- Requests submitted later than this timeframe may not be confirmed.










