El Dorado International Airport (BOG) offers a Meet & Assist service designed to enhance the travel experience for passengers. This personalized service provides dedicated assistance from arrival through to departure, ensuring smooth navigation through check-in, security, immigration, and other airport procedures. Passengers benefit from expedited processing and attentive support, reducing wait times and ensuring a hassle-free journey. Whether arriving to explore Bogotá’s vibrant culture, historic sites, and dynamic business environment or departing after a visit to Colombia, the Meet & Assist service at BOG Airport ensures convenience and comfort, making travel through this major Latin American hub seamless and enjoyable.
Departure
Meet & Assist
Service from
520.0 EUR
Special discounts available for children, groups, and families.
Passenger Welcome with Name Board
We meet passengers right at the curbside or terminal entrance.Assistance with Luggage
We assist passengers with their luggage at the airport.Departure Assistance
Passengers are assisted through all departure formalities. There is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities.Departure and Lounge Access
Assistance through departure formalities and escort to the lounge. Lounge access may be included (business, first class tickets) or provided upon extra charge (economy class).Lounge-to-Gate Assistance
Personal greeter will assist the passengers from the airport lounge to the boarding gate
- Fast-track for diplomats only.
- Others: apply 20 days ahead for approval.
