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London Heathrow (LHR)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • This service is limited to Business and First Class passengers.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VVIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Each unannounced passenger is subject to a fee of 450 EUR.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • This service is non-refundable.
  • Changes to bookings are not permitted within 36 hours (local time) of the service; a 100% cancellation fee applies.
  • Bookings made within 36 hours of the service incur a late booking fee of 850.00 EUR per booking
  • IMPORTANT! In case of connection less than 90 minutes – the service is not possible!
  • Each additional hour of the service – 1500 EUR

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service – 1,5 hours incl. Departure services – 2 hours incl. Transit service – 2,5 hours incl. Each extra hour or part of it – 110,00
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • This service is limited to Business and First Class passengers.
  •  

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VVIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Each unannounced passenger is subject to a fee of 450 EUR.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • This service is non-refundable.
  • Changes to bookings are not permitted within 36 hours (local time) of the service; a 100% cancellation fee applies.
  • Bookings made within 36 hours of the service incur a late booking fee of 850.00 EUR per booking
  • Important: If the connection time is less than 90 minutes, the service cannot be provided.
  • Each additional hour of the service – 1500 EUR

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service – 1,5 hours incl. Departure services – 2 hours incl. Transit service – 2,5 hours incl. Each extra hour or part of it – 110,00
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • This service is limited to Business and First Class passengers.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VVIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Each unannounced passenger is subject to a fee of 450 EUR.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • This service is non-refundable.
  • Changes to bookings are not permitted within 36 hours (local time) of the service; a 100% cancellation fee applies.
  • Bookings made within 36 hours of the service incur a late booking fee of 850.00 EUR per booking
  • IMPORTANT! In case of connection less than 90 minutes – the service is not possible!
  • Each additional hour of the service – 1500 EUR

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service – 1,5 hours incl. Departure services – 2 hours incl. Transit service – 2,5 hours incl. Each extra hour or part of it – 110,00
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Shanghai Pudong International Airport (PVG)

Arrival

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Night time (22:00-08:00)- 15%, Sundays & holidays -25%
  • Important: An additional 100% charge applies for public persons

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



VVIP Lounge

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Night time (22:00-08:00)- 15%, Sundays & holidays -25%

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 7 business days prior to the service. No cancellations or changes are permitted after booking confirmation.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Night time (22:00-08:00)- 15%, Sundays & holidays -25%
  • Important: An additional 100% charge applies for public persons

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



VVIP Lounge

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Night time (22:00-08:00)- 15%, Sundays & holidays -25%

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Night time (22:00-08:00)- 15%, Sundays & holidays -25%
  • Bookings should be made at least 7 business days prior to the service. No cancellations or changes are permitted after booking confirmation.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Night time (22:00-08:00)- 15%, Sundays & holidays -25%
  • Important: An additional 100% charge applies for public persons

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.
  • Bookings should be made at least 7 business days prior to the service
  • Cancellations and amendments after confirmation are not permitted.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Charles De Gaulle Airport (CDG)

Arrival

VIP Terminal

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • VIP Lounge: Included for up to 6 guests per lounge (up to 2 hours). Additional hours: 600.00 EUR per guest, per hour. Private transfer to/from aircraft: Included for up to 3 guests. Additional tarmac car: 580.00 EUR (up to 3 guests).

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • Amendments fees: 48–24 hours before service — 30%, 24–12 hours before service — 50%, less than 12 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

VIP Terminal

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • VIP Lounge: Included for up to 6 guests per lounge (up to 2 hours). Additional hours: 600.00 EUR per guest, per hour. Private transfer to/from aircraft: Included for up to 3 guests. Additional tarmac car: 580.00 EUR (up to 3 guests).

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • Amendments fees: 48–24 hours before service — 30%, 24–12 hours before service — 50%, less than 12 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

VIP Terminal

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • VIP Lounge: Included for up to 6 guests per lounge (up to 2 hours). Additional hours: 600.00 EUR per guest, per hour. Private transfer to/from aircraft: Included for up to 3 guests. Additional tarmac car: 580.00 EUR (up to 3 guests).

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • Amendments fees: 48–24 hours before service — 30%, 24–12 hours before service — 50%, less than 12 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Algiers Houari Boumediene Airport (ALG)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Paro International Airport (PBH)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Nadi International Airport (NAN)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 5 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 5 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 5 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 5 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 5 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 5 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Leon M'Ba International Airport (LBV)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Berlin Brandenburg Airport (BER)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Each amendment after confirmation will incur a 150 EUR fee per flight.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Private suite available as an addition to VIP service: 780.00 EUR for 3 hours, maximum 4 guests.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Each amendment after confirmation will incur a 150 EUR fee per flight.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Private suite available as an addition to VIP service: 780.00 EUR for 3 hours, maximum 4 guests.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Each amendment after confirmation will incur a 150 EUR fee per flight.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Private suite available as an addition to VIP service: 780.00 EUR for 3 hours, maximum 4 guests.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Adolfo Suárez Madrid–Barajas International Airport (MAD)

Arrival

Full VIP – VIP Terminal

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP – VIP Terminal

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Lounge access includes 2 hours; additional hours charged at 500 EUR each
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • For VIP service in Madrid, if the airline check-in desk is in Terminal 1, the passengers should first hand over their luggage and passports to the greeter at the pre-arranged time. Then the driver will transfer the passengers to the VIP lounge in Terminal 4.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Full VIP – VIP Terminal

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Transit service is available only for transit durations between 1 and 3 hours.
  • For VIP service in Madrid, if the airline check-in desk is in Terminal 1, the passengers should first hand over their luggage and passports to the greeter at the pre-arranged time. Then the driver will transfer the passengers to the VIP lounge in Terminal 4.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Eleftherios Venizelos International Airport (ATH)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Cote d’Azur Airport (NCE)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  • For long-distance flights, appointments must be scheduled 3 hours before departure. An automatic surcharge of €110 (all taxes included) applies for each additional hour.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  • For long-distance flights, appointments must be scheduled 3 hours before departure. An automatic surcharge of €110 (all taxes included) applies for each additional hour.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  • For long-distance flights, appointments must be scheduled 3 hours before departure. An automatic surcharge of €110 (all taxes included) applies for each additional hour.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Barcelona–El Prat Airport (BCN)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellations after confirmation: 7 days before the service – no penalty,  (6 days-48 hours) – 50%; (<48 hours) – 100%; no responsibility for flight cancellation or delays.
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellations after confirmation: 7 days before the service – no penalty,  (6 days-48 hours) – 50%; (<48 hours) – 100%; no responsibility for flight cancellation or delays.
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellations after confirmation: 7 days before the service – no penalty,  (6 days-48 hours) – 50%; (<48 hours) – 100%; no responsibility for flight cancellation or delays.
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: 7 days before the service – no penalty,  (6 days-48 hours) – 50%; (<48 hours) – 100%; no responsibility for flight cancellation or delays.
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Alicante - Elche International Airport (ALC)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Almeria Airport (LEI)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Bilbao International Airport (BIO)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Girona – Costa Brava Airport (GRO)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Federico Garcia Alorca Granada Airport (GRX)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Ibiza International airport (IBZ)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



FULL VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



FULL VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



FULL VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Jerez International Airport (XRY)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Gran Canaria International Airport (LPA)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests:  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Málaga–Costa del Sol Airport (AGP)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Palma de Mallorca International Airport (PMI)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Mahon (Menorca) International Airport (MAH)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Murcia – San Javier Airport (MJV)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Asturias International Airport (OVD)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Santader International Airport (SDR)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Seville Airport (SVQ)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Tenerife-South International Airport (TFS)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Tenerife-North International (TFN)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Valencia (Manises) International Airport (VLC)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Vigo-Peinador Airport (VGO)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Zaragoza Airport (ZAZ)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Bandaranaike International Airport (CMB)

Arrival

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Gustaf III Airport (SBH)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees. (Dec 25th & Jan 1st + 50%)

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Additional fees may apply for bookings on weekends or on public/bank holidays. Public & bank holidays (Dec 25th & Jan 1st) are subject to a 50% surcharge..

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Additional fees may apply for bookings on weekends or on public/bank holidays. Public & bank holidays (Dec 25th & Jan 1st) are subject to a 50% surcharge..

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

George F.L. Charles Airport (SLU)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Hewanorra International Airport (UVF)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Princess Juliana International Airport (SXM)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Additional fees may apply for bookings on weekends or on public/bank holidays. Public & bank holidays (Dec 25th & Jan 1st) are subject to a 50% surcharge..

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Additional fees may apply for bookings on weekends or on public/bank holidays. Public & bank holidays (Dec 25th & Jan 1st) are subject to a 50% surcharge..

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Additional fees may apply for bookings on weekends or on public/bank holidays. Public & bank holidays (Dec 25th & Jan 1st) are subject to a 50% surcharge..

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Monseñor Óscar Arnulfo Romero International Airport (SAL)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Ancona Falconara Airport (AOI)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellations  after confirmation: (96-72 hours) – 25%; (72-48 hours) – 50%; (<48 hours) – 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Adelaide International Airport (ADL)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Bari Karol Wojtyla Airport (BRI)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Brisbane – Queensland International Airport (BNE)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Broome International Airport (BME)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Bundaberg Airport (BDB)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Cairns – Queensland International Airport (CNS)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Canberra International Airport (CBR)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Coffs Harbour Airport (CFS)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Darwin Airport (DRW)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Emerald Airport (EMD)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Christmas Island International Airport (XCH)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Hobart International Airport (HBA)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Launceston Airport (LST)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Longreach Airport (LRE)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Mackay Airport (MKY)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Tullamarine International Airport (MEL)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Miles Airport (WLE)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Mount Isa Airport (ISA)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Rockhampton Airport (ROK)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Sunshine Coast Airport (MCY)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Sydney Kingsford Smith International Airport (SYD)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Townsville Airport (TSV)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Whyalla Airport (WYA)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Il Caravaggio International Airport (Orio al Serio Airport) (BGY) (BGY)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Santa Maria Airport (AJU)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Tancredo Neves International Airport (CNF)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Val de Cans - Julio Cezar Ribeiro International Airport (BEL)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Atlas Brasil Cantanhede International Airport (BVB)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Presidente Kubitschek International Airport (BSB)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Presidente Joao Suassuna Airport (CPV)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Afonso Pena International Airport (CWB)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Hercilio Luz International Airport (FLN)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Foz do Iguacu/Cataratas International Airport (IGU)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Pinto Martins International Airport (FOR)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Bahia-Jorge Amado Airport (IOS)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Presidente Castro Pinto International Airport (JPA)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Orlando Bezerra de Menezes Airport (JDO)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Alberto Alcolumbre International Airport (MCP)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Zumbi dos Palmares International Airport (MCZ)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Natal Augusto Severo International Airport (NAT)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations or after confirmation: (96-72 hours) – 25%; (<72 hours) – 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Senador Nilo Coelho Airport (PNZ)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Salgado Filho International Airport (POA)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Guararapes–Gilberto Freyre International Airport (REC)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Galeão - Antonio Carlos Jobim International Airport (GIG)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Santos Dumont Airport (SDU)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Deputado Luís Eduardo Magalhães International Airport (SSA)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Maestro Wilson Fonseca Airport (STM)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Marechal Cunha Machado International Airport (SLZ)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Aeroporto de Congonhas (CGH)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Viracopos International Airport (VCP)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Guglielmo Marconi Airport (BLQ)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Senador Petrônio Portella Airport (THE)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Cologne Bonn Airport (CGN)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellations after confirmation less than 48 hours before service will incur a 100 EUR fee.
  • Cancellations after confirmation less than 48 hours before service will incur a 100% fee. No-Show Surcharge – 100%
  • Each amendment after confirmation will incur a 50 EUR fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Booking changes (date, time, or flight) will incur a 50 EUR fee. Cancellations after confirmation will incur a 100 EUR fee.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellations after confirmation less than 48 hours before service will incur a 100 EUR fee.
  • Cancellations after confirmation less than 48 hours before service will incur a 100% fee. No-Show Surcharge – 100%
  • Each amendment after confirmation will incur a 50 EUR fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellations after confirmation less than 48 hours before service will incur a 100 EUR fee.
  • Cancellations after confirmation less than 48 hours before service will incur a 100% fee. No-Show Surcharge – 100%
  • Each amendment after confirmation will incur a 50 EUR fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Booking changes (date, time, or flight) will incur a 50 EUR fee.
  • Cancellations after confirmation will incur a 100 EUR fee.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellations after confirmation less than 48 hours before service will incur a 100 EUR fee.
  • Cancellations after confirmation less than 48 hours before service will incur a 100% fee. No-Show Surcharge – 100%
  • Each amendment after confirmation will incur a 50 EUR fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellations after confirmation less than 48 hours before service will incur a 100 EUR fee.
  • Cancellations after confirmation less than 48 hours before service will incur a 100% fee. No-Show Surcharge – 100%
  • Each amendment after confirmation will incur a 50 EUR fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellations after confirmation less than 48 hours before service will incur a 100 EUR fee.
  • Cancellations after confirmation less than 48 hours before service will incur a 100% fee. No-Show Surcharge – 100%
  • Each amendment after confirmation will incur a 50 EUR fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Bremen City Airport (BRE)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Dortmund Airport (DTM)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Dresden International Airport (DRS)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Bodensee Airport Friedrichshafen (FDH)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Hannover Airport (HAJ)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%; Modification after confirmation – EUR 50,00
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%; Modification after confirmation – EUR 50,00
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%; Modification after confirmation – EUR 50,00
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Karlsruhe/Baden-Baden Airport (FKB)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Leipzig/Halle Airport (LEJ)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Münster Osnabrück International Airport (FMO)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Düsseldorf International Airport (DUS)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Each amendment after confirmation will incur a 50 EUR fee.
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Each amendment after confirmation will incur a 50 EUR fee.
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Each amendment after confirmation will incur a 50 EUR fee.
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Nuremberg Airport (NUE)

Arrival

FULL VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

FULL VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

FULL VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Stuttgart International Airport (STR)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee. Each amendment after confirmation will incur a 50 EUR fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Passengers with luggage must arrive at the GAT 85 minutes before departure; passengers without luggage – 45 minutes. For connecting flights, a minimum of 40 minutes is required.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Passengers with luggage must arrive at the GAT 85 minutes before departure; passengers without luggage – 45 minutes. For connecting flights, a minimum of 40 minutes is required.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee. Each amendment after confirmation will incur a 50 EUR fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee. Each amendment after confirmation will incur a 50 EUR fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Passengers with luggage must arrive at the GAT 85 minutes before departure; passengers without luggage – 45 minutes. For connecting flights, a minimum of 40 minutes is required.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Miami International Airport (MIA)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 40%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • 30% surcharge night time (22:00-08:00);
  • 25% surcharge weekends, public & bank holidays; A 25% surcharge will apply from November 26–30 due to Thanksgiving and from December 23–January 3 for the holiday and New Year season.
  • International arrivals require special authorization from US border authorities.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights. First and Business Class passengers only.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 40%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • 30% surcharge night time (22:00-08:00);
  • 25% surcharge weekends, public & bank holidays; A 25% surcharge will apply from November 26–30 due to Thanksgiving and from December 23–January 3 for the holiday and New Year season.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights. First and Business Class passengers only.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 40%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • 30% surcharge night time (22:00-08:00);
  • 25% surcharge weekends, public & bank holidays; A 25% surcharge will apply from November 26–30 due to Thanksgiving and from December 23–January 3 for the holiday and New Year season.
  • International arrivals require special authorization from US border authorities.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights – departure and arrival must be operated by AA. For Business & First Class passengers ONLY!

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Ronald Reagan Washington National Airport (DCA)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights. First and Business Class passengers only.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Post customs meeting

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • 25% surcharge night time (22:00-08:00); weekends, public & bank holidays

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights. First and Business Class passengers only.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights – departure and arrival must be operated by AA. For Business & First Class passengers ONLY!

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Washington Dulles International Airport (IAD)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Eagle County Regional Airport (EGE)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Tucson International Airport (TUS)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Tampa International Airport (TPA)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Syracuse Hancock International Airport (SYR)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Lambert-St. Louis International Airport (STL)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Savannah / Hilton Head International Airport (SAV)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Norman Y. Mineta San José International Airport (SJC)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

San Diego International Airport (SAN)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Raleigh-Durham International Airport (RDU)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Portland International Airport (PDX)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Pittsburgh International Airport (PIT)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Orlando Sanford International Airport (SFB)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Orlando International Airport (MCO)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Will Rogers World Airport (OKC)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Oakland International Airport (OAK)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Fraport – Frankfurt International Airport (FRA)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 290 EUR (per service) surcharge.
  • Extra hours at the VIP Lounge are charged at 370 EUR per hour, per service
  • Special private lounges are available by request, starting from 200 EUR for up to 2 hours.
  • FULL VIP is open until 16:00 on December 24 and 31, from 08:00 on January 1

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 290 EUR (per service) surcharge.
  • Extra hours at the VIP Lounge are charged at 370 EUR per hour, per service
  • Special private lounges are available by request, starting from 200 EUR for up to 2 hours.
  • FULL VIP is open until 16:00 on December 24 and 31, from 08:00 on January 1

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 290 EUR (per service) surcharge.
  • Extra hours at the VIP Lounge are charged at 370 EUR per hour, per service
  • Special private lounges are available by request, starting from 200 EUR for up to 2 hours.
  • FULL VIP is open until 16:00 on December 24 and 31, from 08:00 on January 1

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Munich International Airport (MUC)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 35%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Each amendment after confirmation will incur a 170 EUR fee per flight.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 35%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Each amendment after confirmation will incur a 170 EUR fee per flight.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments modified less than 48 hours before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 35%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Each amendment after confirmation will incur a 170 EUR fee per flight.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Istanbul – New Istanbul Airport (IST)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Vienna Wien-Schwechat International Airport (VIE)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48hours before service — 30%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 72–48hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  • Rebooking anytime will incur a 250 EUR charge per request
  • Food, drinks etc – not included

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48hours before service — 30%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 72–48hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  • Rebooking anytime will incur a 250 EUR charge per request
  • Food, drinks etc – not included

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48hours before service — 30%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 72–48hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  • Rebooking anytime will incur a 250 EUR charge per request
  • Food, drinks etc – not included

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Dubai International Airport (DXB)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP services

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Once confirmed, the service is non-refundable, but the payment can be used as credit for the same service and airport for up to 2 months or the service can be rescheduled to another date
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Ahlan Services

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Al Majlis VIP Lounge

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Bookings made less than 24 hours before the service (local time) are not acceptedt
  • Bookings made less than 72 hours before the service (local time) will incur a 30% fee. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • Once confirmed, the service is non-refundable, but the payment can be used as credit for the same service and airport for up to 2 months or the service can be rescheduled to another date
  • This service is non-refundable.
  • Cancellations after confirmation are not permitted. This service is non-refundable. Amendments to bookings are not permitted within 36 hours of the service (local time).
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP services

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Once confirmed, the service is non-refundable, but the payment can be used as credit for the same service and airport for up to 2 months or the service can be rescheduled to another date
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Ahlan Services

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Al Majlis VIP Lounge

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Bookings made less than 24 hours before the service (local time) are not acceptedt
  • Bookings made less than 72 hours before the service (local time) will incur a 30% fee. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • Once confirmed, the service is non-refundable, but the payment can be used as credit for the same service and airport for up to 2 months or the service can be rescheduled to another date
  • This service is non-refundable.
  • Cancellations after confirmation are not permitted. This service is non-refundable. Amendments to bookings are not permitted within 36 hours of the service (local time).
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Ahlan Services

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Al Majlis VIP Lounge

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Bookings made less than 24 hours before the service (local time) are not acceptedt
  • Bookings made less than 72 hours before the service (local time) will incur a 30% fee. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • Once confirmed, the service is non-refundable, but the payment can be used as credit for the same service and airport for up to 2 months or the service can be rescheduled to another date
  • This service is non-refundable.
  • Cancellations after confirmation are not permitted. This service is non-refundable. Amendments to bookings are not permitted within 36 hours of the service (local time).
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Changi International Airport (SIN)

Arrival

Meet and Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Rates do not apply during the Singapore Airshow, YOG, and F1 Season peak periods. Please note that a 25% surcharge will be applied during these times.
  • Nighttime (22:00 to 07:00) is subject to a 30% surcharge.
  • Please note that rates do not apply during the Singapore Airshow, YOG, and F1 Season peak periods. A 25% surcharge will be applied during these times.
  • Terminal 4 service incurs a 135 EUR surcharge per way.
  • A holiday surcharge of 25% applies from December 22nd until January 4th.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings made less than 72 hours before the service (local time) are not accepted
  • Bookings made less than 72 hours before the service (local time) will incur a 100% fee. Amendments made less than 3 business days before the service (local time) will incur a 100% fee.
  • Bookings made less than 48 hours before the service (local time) will incur a 100% fee.
  • Cancellations after confirmation: less than 120 hours before service — 100%. No-Show Surcharge – 100%
  • Nighttime (22:00 to 07:00), Sundays, and public & bank holidays are subject to a 30% surcharge.
  • Rates do not apply during the Singapore Airshow and F1 Season peak periods. Please note that a 25% surcharge will be applied during these times.
  • Minimum connection time required for transit service: 3 hours
  • A surcharge of 135 EUR per way applies for all passengers using Terminal 4 service. The electric buggy is not available at Terminal 4.
  • A holiday surcharge of 25% applies from December 22nd until January 4th.
  • This service is not available for Low-Cost Carriers, Malaysia Airlines, Swiss International Air Lines, and American-based airlines.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



CIP Terminal

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 100% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 30% surcharge.
  • Rates do not apply during the Singapore Airshow and F1 Season peak periods. Please note that a 25% surcharge will be applied during these times.
  • Minimum connection time required for transit service: 3 hours
  • This service package is not available for certain airlines: 3
  • A holiday surcharge of 25% applies from December 22nd until January 4th.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet and Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Please note that rates do not apply during the Singapore Airshow, YOG, and F1 Season peak periods. A 25% surcharge will be applied during these times.
  • Nighttime (22:00 to 07:00) is subject to a 30% surcharge.
  • Please note that rates do not apply during the Singapore Airshow, YOG, and F1 Season peak periods. A 25% surcharge will be applied during these times.
  • Terminal 4 service incurs a 135 EUR surcharge per way.
  • A holiday surcharge of 25% applies from December 22nd until January 4th.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings made less than 72 hours before the service (local time) are not accepted
  • Bookings made less than 72 hours before the service (local time) will incur a 100% fee. Amendments made less than 3 business days before the service (local time) will incur a 100% fee.
  • Bookings made less than 48 hours before the service (local time) will incur a 100% fee.
  • Cancellations after confirmation: less than 120 hours before service — 100%. No-Show Surcharge – 100%
  • Nighttime (22:00 to 07:00), Sundays, and public & bank holidays are subject to a 30% surcharge.
  • Rates do not apply during the Singapore Airshow and F1 Season peak periods. Please note that a 25% surcharge will apply during these times.
  • Minimum connection time required for transit service: 3 hours
  • A surcharge of 135 EUR per way applies for all passengers using Terminal 4 service. The electric buggy is not available at Terminal 4.
  • A holiday surcharge of 25% applies from December 22nd until January 4th.
  • This service is not available for Low-Cost Carriers, Malaysia Airlines, Swiss International Air Lines, and American-based airlines.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



CIP Terminal

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 100% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), Sundays, and public & bank holidays are subject to a 30% surcharge.
  • Rates do not apply during the Singapore Airshow and F1 Season peak periods. Please note that a 25% surcharge will apply during these times.
  • Minimum connection time required for transit service: 3 hours
  • This service package is not available for certain airlines: 3
  • A holiday surcharge of 25% applies from December 22nd until January 4th.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet and Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Rates do not apply during the Singapore Airshow, YOG, and F1 Season peak periods. Please note that a 25% surcharge will be applied during these times.
  • Nighttime (22:00 to 07:00) is subject to a 30% surcharge.
  • Please note that rates do not apply during the Singapore Airshow, YOG, and F1 Season peak periods. A 25% surcharge will be applied during these times.
  • Terminal 4 service incurs a 135 EUR surcharge per way.
  • A holiday surcharge of 25% applies from December 22nd until January 4th.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings made less than 72 hours before the service (local time) are not accepted
  • Bookings made less than 72 hours before the service (local time) will incur a 100% fee. Amendments made less than 3 business days before the service (local time) will incur a 100% fee.
  • Bookings made less than 48 hours before the service (local time) will incur a 100% fee.
  • Cancellations after confirmation: less than 120 hours before service — 100%. No-Show Surcharge – 100%
  • Nighttime (22:00 to 07:00), Sundays, and public & bank holidays are subject to a 30% surcharge.
  • Rates do not apply during the Singapore Airshow and F1 Season peak periods. Please note that a 25% surcharge will be applied during these times.
  • Minimum connection time required for transit service: 3 hours
  • A surcharge of 135 EUR per way applies for all passengers using Terminal 4 service. The electric buggy is not available at Terminal 4.
  • A holiday surcharge of 25% applies from December 22nd until January 4th.
  • This service is not available for Low-Cost Carriers, Malaysia Airlines, Swiss International Air Lines, and American-based airlines.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



CIP Terminal

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 100% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 30% surcharge.
  • Rates do not apply during the Singapore Airshow and F1 Season peak periods. Please note that a 25% surcharge will be applied during these times.
  • Minimum connection time required for transit service: 3 hours
  • This service package is not available for certain airlines: 3
  • A holiday surcharge of 25% applies from December 22nd until January 4th.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Auckland International Airport (AKL)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) – 25%; (<72  hours) – 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) – 25%; (<72  hours) – 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) – 25%; (<72  hours) – 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Rarotonga International Airport (RAR)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) – 25%; (<72  hours) – 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) – 25%; (<72  hours) – 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) – 25%; (<72  hours) – 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Christchurch International Airport (CHC)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) – 25%; (<72  hours) – 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) – 25%; (<72  hours) – 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) – 25%; (<72  hours) – 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Dunedin Airport (DUD)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) – 25%; (<72  hours) – 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) – 25%; (<72  hours) – 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) – 25%; (<72  hours) – 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Queenstown Airport (ZQN)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) – 25%; (<72  hours) – 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) – 25%; (<72  hours) – 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) – 25%; (<72  hours) – 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Wellington International Airport (WLG)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) – 25%; (<72  hours) – 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) – 25%; (<72  hours) – 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) – 25%; (<72  hours) – 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Hawke's Bay Airport (NPE)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) – 25%; (<72  hours) – 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) – 25%; (<72  hours) – 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) – 25%; (<72  hours) – 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Zurich – Kloten Airport (ZRH)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • VIP/Business Lounge access includes 2 hours; additional hours are charged at 950 EUR each (up to 6 passenegrs)

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Service is limited up to 1 hour. Extra Hour + 220 EUR (per service)
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • VIP/Business Lounge access includes 2 hours; additional hours are charged at 950 EUR each (up to 6 passenegrs)

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Service is limited up to 1 hour. Extra Hour + 220 EUR (per service)
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Service is limited up to 1 hour. Extra Hour + 220 EUR (per service)
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Geneva (Genf) International Airport (GVA)

Arrival

Meet & Assist, Fast Track, Tarmac transfer

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Any cancellation made by the client, whether the service is confirmed or pending, will be subject to the above policy.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track, Tarmac transfer

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Any cancellation made by the client, whether the service is confirmed or pending, will be subject to the above policy.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track, Tarmac transfer

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Any cancellation made by the client, whether the service is confirmed or pending, will be subject to the above policy.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Nelson Airport (NSN)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) – 25%; (<72  hours) – 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) – 25%; (<72  hours) – 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) – 25%; (<72  hours) – 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

New Plymouth Airport (NPL)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) – 25%; (<72  hours) – 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) – 25%; (<72  hours) – 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) – 25%; (<72  hours) – 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Palmerston North Airport (PMR)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) – 25%; (<72  hours) – 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) – 25%; (<72  hours) – 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) – 25%; (<72  hours) – 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Antalya International Airport (AYT)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



CIP Terminal

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



CIP Terminal

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Salento Airport (BDS)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Haneda International Airport (HND)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Amendments less than 3 business days before the service (local time) + 100%. In such cases, any service fees already paid to us will be non-refundable.
  • Last minute requests less than 3 business days before the service (local time) + 30%, less than 2 business days – 50%; less than 1business day – 100%
  • Holidays as New Year period(29.12 – 03.01), Christmas period(21.12 – 26.12), Sakura Season (20.03 – 20.04), Peak autumn season (01.11 – 15.11) – 25%
  • Nighttime (22:00 to 07:00) is subject to a 30% surcharge.
  • Cancellations after confirmation: 8-2 business days – 50%; less than 2 business days – 100%

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests less than 3 business days before the service (local time) + 30%, less than 2 business days – 50%; less than 1business day – 100%
  • Cancellations after confirmation: 8-2 business days – 50%; less than 2 business days – 100%
  • Amendments less than 3 business days before the service (local time) + 100%. In such cases, any service fees already paid to us will be non-refundable. 
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 30% surcharge.
  • Holidays as New Year period(29.12 – 03.01), Christmas period(21.12 – 26.12), Sakura Season (20.03 – 20.04), Peak autumn season (01.11 – 15.11) – 25%

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Amendments less than 3 business days before the service (local time) + 100%. In such cases, any service fees already paid to us will be non-refundable.
  • Last minute requests less than 3 business days before the service (local time) + 30%, less than 2 business days – 50%; less than 1business day – 100%
  • Holidays as New Year period(29.12 – 03.01), Christmas period(21.12 – 26.12), Sakura Season (20.03 – 20.04), Peak autumn season (01.11 – 15.11) – 25%
  • Nighttime (22:00 to 07:00) is subject to a 30% surcharge.
  • Cancellations after confirmation: 8-2 business days – 50%; less than 2 business days – 100%

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Narita International Airport (NRT)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Cancellations after confirmation: 8-2 business days – 50%; less than 2 business days – 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Last-minute requests fees: 8-2 business days – 25%; less than 2 business days – 50%
  • 30% surcharge (Night time) 21:00-06:00 (per stuff)

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • This service is limited to Business and First Class passengers.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Porter service is not available. An extra greeter can act as a porter upon request.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Cancellations after confirmation: 8-2 business days – 50%; less than 2 business days – 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Last-minute requests fees: 8-2 business days – 25%; less than 2 business days – 50%
  • 30% surcharge (Night time) 21:00-06:00 (per stuff)

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • This service is limited to Business and First Class passengers.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Porter service is not available. An extra greeter can act as a porter upon request.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Cancellations after confirmation: 8-2 business days – 50%; less than 2 business days – 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Last-minute requests fees: 8-2 business days – 25%; less than 2 business days – 50%
  • 30% surcharge (Night time) 21:00-06:00 (per stuff)

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • This service is limited to Business and First Class passengers.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Porter service is not available. An extra greeter can act as a porter upon request.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

New Chitose Airport (CTS)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Cancellations after confirmation: 8-2 business days – 50%; less than 2 business days – 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Last-minute requests fees: 8-2 business days – 25%; less than 2 business days – 50%
  • 30% surcharge (Night time) 21:00-06:00 (per stuff)

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Cancellations after confirmation: 8-2 business days – 50%; less than 2 business days – 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Last-minute requests fees: 8-2 business days – 25%; less than 2 business days – 50%
  • 30% surcharge (Night time) 21:00-06:00 (per stuff)

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Cancellations after confirmation: 8-2 business days – 50%; less than 2 business days – 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Last-minute requests fees: 8-2 business days – 25%; less than 2 business days – 50%
  • 30% surcharge (Night time) 21:00-06:00 (per stuff)

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Kansai International Airport (KIX)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Amendments less than 3 business days before the service (local time) + 100%. In such cases, any service fees already paid to us will be non-refundable.
  • Last minute requests less than 3 business days before the service (local time) + 30%, less than 2 business days – 50%; less than 1business day – 100%
  • Holidays as New Year period(29.12 – 03.01), Christmas period(21.12 – 26.12), Sakura Season (20.03 – 20.04), Peak autumn season (01.11 – 15.11) – 25%
  • Nighttime (22:00 to 07:00) is subject to a 30% surcharge.
  • Cancellations after confirmation: 8-2 business days – 50%; less than 2 business days – 100%

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Amendments less than 3 business days before the service (local time) + 100%. In such cases, any service fees already paid to us will be non-refundable.
  • Last minute requests less than 3 business days before the service (local time) + 30%, less than 2 business days – 50%; less than 1business day – 100%
  • Holidays as New Year period(29.12 – 03.01), Christmas period(21.12 – 26.12), Sakura Season (20.03 – 20.04), Peak autumn season (01.11 – 15.11) – 25%
  • Nighttime (22:00 to 07:00) is subject to a 30% surcharge.
  • Cancellations after confirmation: 8-2 business days – 50%; less than 2 business days – 100%

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Amendments less than 3 business days before the service (local time) + 100%. In such cases, any service fees already paid to us will be non-refundable.
  • Last minute requests less than 3 business days before the service (local time) + 30%, less than 2 business days – 50%; less than 1business day – 100%
  • Holidays as New Year period(29.12 – 03.01), Christmas period(21.12 – 26.12), Sakura Season (20.03 – 20.04), Peak autumn season (01.11 – 15.11) – 25%
  • Nighttime (22:00 to 07:00) is subject to a 30% surcharge.
  • Cancellations after confirmation: 8-2 business days – 50%; less than 2 business days – 100%

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Naha Airport (OKA)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Cancellations after confirmation: 8-2 business days – 50%; less than 2 business days – 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Last-minute requests fees: 8-2 business days – 25%; less than 2 business days – 50%
  • 30% surcharge (Night time) 21:00-06:00 (per stuff)

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Cancellations after confirmation: 8-2 business days – 50%; less than 2 business days – 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Last-minute requests fees: 8-2 business days – 25%; less than 2 business days – 50%
  • 30% surcharge (Night time) 21:00-06:00 (per stuff)

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Cancellations after confirmation: 8-2 business days – 50%; less than 2 business days – 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Last-minute requests fees: 8-2 business days – 25%; less than 2 business days – 50%
  • 30% surcharge (Night time) 21:00-06:00 (per stuff)

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Chūbu Centrair International Airport (NGO)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Cancellations after confirmation: 8-2 business days – 50%; less than 2 business days – 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Last-minute requests fees: 8-2 business days – 25%; less than 2 business days – 50%
  • 30% surcharge (Night time) 21:00-06:00 (per stuff)

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Cancellations after confirmation: 8-2 business days – 50%; less than 2 business days – 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Last-minute requests fees: 8-2 business days – 25%; less than 2 business days – 50%
  • 30% surcharge (Night time) 21:00-06:00 (per stuff)

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Cancellations after confirmation: 8-2 business days – 50%; less than 2 business days – 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Last-minute requests fees: 8-2 business days – 25%; less than 2 business days – 50%
  • 30% surcharge (Night time) 21:00-06:00 (per stuff)

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Fukuoka Airport (FUK)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Cancellations after confirmation: 8-2 business days – 50%; less than 2 business days – 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Last-minute requests fees: 8-2 business days – 25%; less than 2 business days – 50%
  • 30% surcharge (Night time) 21:00-06:00 (per stuff)

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 8-2 business days – 25%; less than 2 business days – 50%
  • Cancellations after confirmation: 8-2 business days – 50%; less than 2 business days – 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • 30% surcharge (Night time) 21:00-06:00 (per stuff)

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Cancellations after confirmation: 8-2 business days – 50%; less than 2 business days – 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Last-minute requests fees: 8-2 business days – 25%; less than 2 business days – 50%
  • 30% surcharge (Night time) 21:00-06:00 (per stuff)

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Cagliari Elmas Airport (CAG)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48-24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Humberto Delgado Airport (LIS)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Night time (21:00 – 07:00) – 50%
  • For non-EU flights there is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Night time (21:00 – 07:00) – 50%
  • For non-EU flights there is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Night time (21:00 – 07:00) – 50%
  • For non-EU flights there is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Catania Fontanarossa Airport (CTA)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Francisco de Sa Carneiro Airport (OPO)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 30% surcharge.
  • Sundays, and public & bank holidays are subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 30% surcharge.
  • Sundays, and public & bank holidays are subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 30% surcharge.
  • Sundays, and public & bank holidays are subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Crotone Sant'Anna Airport (CRV)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Aeroporto di Firenze-Peretola (FLR)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends are subject to a 100% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends are subject to a 100% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends are subject to a 100% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Đà Nẵng International Airport (DAD)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Hong Kong International Airport (HKG)

Arrival

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Incheon International Airport (ICN)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Transit over 2 hours between flights incurs an additional 35% charge
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 35% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 06:00) is subject to a 30% surcharge.
  • There is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Transit over 2 hours between flights incurs an additional 35% charge
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 35% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 06:00) is subject to a 30% surcharge.
  • There is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Transit over 2 hours between flights incurs an additional 35% charge
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 35% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 06:00) is subject to a 30% surcharge.
  • Transit over 2 hours between flights incurs an additional 35% charge
  • There is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Gimpo International Airport (GMP)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Transit over 2 hours between flights incurs an additional 35% charge
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 35% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 06:00) is subject to a 30% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Transit over 2 hours between flights incurs an additional 35% charge
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 35% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 06:00) is subject to a 30% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Transit over 2 hours between flights incurs an additional 35% charge
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 35% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 06:00) is subject to a 30% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Jeju International Airport (CJU)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Transit over 2 hours between flights incurs an additional 35% charge
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Nighttime (22:00 to 06:00) is subject to a 30% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Transit over 2 hours between flights incurs an additional 35% charge
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Nighttime (22:00 to 06:00) is subject to a 30% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Transit over 2 hours between flights incurs an additional 35% charge
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Nighttime (22:00 to 06:00) is subject to a 30% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Brussels National Airport – Zaventem (BRU)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge. Weekends, and public & bank holidays are subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge. Weekends, and public & bank holidays are subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge. Weekends, and public & bank holidays are subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Brussels South Charleroi Airport (CRL)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Phu Quoc International Airport (PQC)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00) is subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00) is subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00) is subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Cam Ranh International Airport (CXR)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00) is subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00) is subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Noi Bai International Airport (HAN)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

McCall Field - Calgary International airport (YYC)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 09:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

Amendments less than 3 business days before the service (local time) + 25%



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 09:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Edmonton International Airport (YEG)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 09:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 09:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 09:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Robert L. Stanfield International Airport (YHZ)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 09:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 09:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 09:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Macdonald-Cartier International Airport (YOW)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 09:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 09:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 09:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Vancouver International Airport (YVR)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 09:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 09:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 09:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Pierre Elliott Trudeau International Airport (YUL)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 09:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Service includes up to 2 hours; any additional time or part thereof is 190 EUR per booking

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 09:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Service includes up to 2 hours; any additional time or part thereof is 190 EUR per booking

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 09:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Service includes up to 2 hours; any additional time or part thereof is 190 EUR per booking

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Lester B. Pearson International Airport (YYZ)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 09:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Each amendment after confirmation will incur a 55 EUR fee.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 09:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Each amendment after confirmation will incur a 55 EUR fee.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 09:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Each amendment after confirmation will incur a 55 EUR fee.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Suvarnabhumi International Airport (BKK)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • This service is not available for holders of the following passports: Bangladesh (BD), Cameroon (CM), China (CN), Ethiopia (ET), Guinea (GN), India (IN), Iran (IR), Iraq (IQ), Kenya (KE), Nigeria (NG), Pakistan (PK), Sri Lanka (LK), and the Syrian Arab Republic.
  • Cancellations after confirmation will incur a EUR 50 fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Non-refundable booking fees of 50,00 EUR  included in the price
  • Only Passengers holding First and Business class tickets are allowed to use the Premium Fast track channels.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • This service is not available for holders of the following passports: Bangladesh (BD), Cameroon (CM), China (CN), Ethiopia (ET), Guinea (GN), India (IN), Iran (IR), Iraq (IQ), Kenya (KE), Nigeria (NG), Pakistan (PK), Sri Lanka (LK), and the Syrian Arab Republic.
  • Cancellations after confirmation will incur a EUR 50 fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Non-refundable booking fees of 50,00 EUR  included in the price
  • Only Passengers holding First and Business class tickets are allowed to use the Premium Fast track channels.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • This service is not available for holders of the following passports: Bangladesh (BD), Cameroon (CM), China (CN), Ethiopia (ET), Guinea (GN), India (IN), Iran (IR), Iraq (IQ), Kenya (KE), Nigeria (NG), Pakistan (PK), Sri Lanka (LK), and the Syrian Arab Republic.
  • Cancellations after confirmation will incur a EUR 50 fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Transit services are available for a maximum of 2 hours between flights
  • Non-refundable booking fees of 50,00 EUR  included in the price
  • Only Passengers holding First and Business class tickets are allowed to use the Premium Fast track channels.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Don Mueang International Airport (DMK)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Chiang Mai International Airport (CNX)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Phuket International Airport (HKT)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00) is subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00) is subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00) is subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Samui International Airport (USM)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Krabi International Airport (KBV)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Tan Son Nhat International Airport (SGN)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 25%, less than 72 hours before service — 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 25%, less than 72 hours before service — 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Domodedovo International Airport (DME)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Vnukovo International Airport (VKO)

Arrival

Meet & Assist, Fast Track, VIP Lounge

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 2 business days before the service (local time) + 15%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



VIP Terminal

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 2 business days before the service (local time) + 15%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track, VIP Lounge

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 2 business days before the service (local time) + 15%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



VIP Terminal

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 2 business days before the service (local time) + 15%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track, VIP Lounge

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 2 business days before the service (local time) + 15%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



VIP Terminal

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 2 business days before the service (local time) + 15%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Chrostoforo Colombo Airport (GOA)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Sant'Eufemia Lamezia Terme Airport (SUF)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Milan - Linate Airport (LIN)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (20:00 to 08:00), Sundays, and public & bank holidays are subject to a 30% surcharge.
  • For arrival flights from non-Schengen countries, it is mandatory to include a private tarmac service to meet the passenger before passport control.
  • A 100% fee applies for any services booked for ITA Airways or Lufthansa flights if the cancellation is made within 48 hours of the flight’s scheduled arrival or departure time, regardless of whether the aircraft ends up parking at a jet bridge

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (20:00 to 08:00), Sundays, and public & bank holidays are subject to a 30% surcharge.
  • For arrival flights from non-Schengen countries, it is mandatory to include a private tarmac service to meet the passenger before passport control.
  • A 100% fee applies for any services booked for ITA Airways or Lufthansa flights if the cancellation is made within 48 hours of the flight’s scheduled arrival or departure time, regardless of whether the aircraft ends up parking at a jet bridge

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • For arrival flights from non-Schengen countries, it is mandatory to include a private tarmac service to meet the passenger before passport control.
  • A 100% fee applies for any services booked for ITA Airways or Lufthansa flights if the cancellation is made within 48 hours of the flight’s scheduled arrival or departure time, regardless of whether the aircraft ends up parking at a jet bridge

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Naples (Napoli) -Ugo Niutta International Airport (NAP)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 06:00) is subject to a 20% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 06:00) is subject to a 20% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 06:00) is subject to a 20% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Olbia Costa Smeralda Airport (OLB)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Falcone–Borsellino Airport (PMO)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Giuseppe Verdi International Airport (PMF)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Perugia San Francesco d'Assisi – Umbria International Airport (PEG)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Abruzzo Airport (PSR)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Galileo Galilei Airport (PSA)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 40%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends are subject to a 100% surcharge.
  • For non-EU flights there is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities 

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests: (48-24 hours) – 40%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends are subject to a 100% surcharge.
  • For non-EU flights there is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities 

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 40%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends are subject to a 100% surcharge.
  • For non-EU flights there is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Reggio di Calabria (REG)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Federico Fellini International Airport (RMI)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Fiumicino - Leonardo da Vinci International Airport (FCO)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
  • For non-EU flights there is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities
  • Tarmac transfer is not available for EK flights, as they use the loading bridge for parking.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
  • For non-EU flights there is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities .
  • Tarmac transfer is not available for EK flights, as they use the loading bridge for parking.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
  • For non-EU flights there is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities
  • Tarmac transfer is not available for EK flights, as they use the loading bridge for parking.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Ciampino–G. B. Pastine International Airport (CIA)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Turin-Caselle Airport (TRN)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

S. Angelo (Aeroporto di Treviso A. Canova) Airport (TSF)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Friuli Venezia Giulia Airport (TRS)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Marco Polo Airport (VCE)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (20:00 to 08:00) is subject to a 30% surcharge.
  • Private transfer to the aircraft (Tarmac) is subject to carrier’s authorization and availability; If Private transfer to the aircraft (tarmac) booked and not used 50% applied.
  • LH group flights (LH, LX, EN) do not authorize private transfers to the aircraft (tarmac) on their flights.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (20:00 to 08:00) is subject to a 30% surcharge.
  • Private transfer to the aircraft (Tarmac) is subject to carrier’s authorization and availability; If Private transfer to the aircraft (tarmac) booked and not used 50% applied.
  • LH group flights (LH, LX, EN) do not authorize private transfers to the aircraft (tarmac) on their flights.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (20:00 to 08:00) is subject to a 30% surcharge.
  • Private transfer to the aircraft (Tarmac) is subject to carrier’s authorization and availability; If Private transfer to the aircraft (tarmac) booked and not used 50% applied.
  • LH group flights (LH, LX, EN) do not authorize private transfers to the aircraft (tarmac) on their flights.
  •  

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Villafranca Airport (Valerio Catullo Airport) (VRN)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Milan - Malpensa Airport (MXP)

Arrival

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • There is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities.
  • Priority access at MXP is now limited to public figures and requires prior authorization from airport authorities. Please indicate your position when booking if this applies to you. All other travelers must follow standard passport control procedures. Our greeter will escort passengers to passport control and meet them again immediately after the procedure.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • There is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities 
  • Priority access at MXP is now limited to public figures and requires prior authorization from airport authorities. Please indicate your position when booking if this applies to you. All other travelers must follow standard passport control procedures. Our greeter will escort passengers to passport control and meet them again immediately after the procedure.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • There is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities.
  • Priority access at MXP is now limited to public figures and requires prior authorization from airport authorities. Please indicate your position when booking if this applies to you. All other travelers must follow standard passport control procedures. Our greeter will escort passengers to passport control and meet them again immediately after the procedure.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

London City Airport (LCY)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • 25% surcharge Weekends, Public & Bank Holidays

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Gatwick Airport (LGW)

Arrival

Meet & Assist, Fast Track

  • Arrival service – 1,5 hours incl. Departure services – 2 hours incl. Transit service – 2,5 hours incl. Each extra hour or part of it – 110,00
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full private VVIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Amendments (e.g., flight change) made less than 2 business days before the service (local time) will incur a EUR 250 fee.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full private VVIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Amendments (e.g., flight change) made less than 2 business days before the service (local time) will incur a EUR 250 fee.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service – 1,5 hours incl. Departure services – 2 hours incl. Transit service – 2,5 hours incl. Each extra hour or part of it – 110,00
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service – 1,5 hours incl. Departure services – 2 hours incl. Transit service – 2,5 hours incl. Each extra hour or part of it – 110,00
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full private VVIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Amendments (e.g., flight change) made less than 2 business days before the service (local time) will incur a EUR 250 fee.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Luton Airport (LTN)

Arrival

Meet & Assist, Fast Track

  • Arrival service – 1,5 hours incl. Departure services – 2 hours incl. Transit service – 2,5 hours incl. Each extra hour or part of it – 110,00
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service – 1,5 hours incl. Departure services – 2 hours incl. Transit service – 2,5 hours incl. Each extra hour or part of it – 110,00
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service – 1,5 hours incl. Departure services – 2 hours incl. Transit service – 2,5 hours incl. Each extra hour or part of it – 110,00
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Stansted Airport (STN)

Arrival

Meet & Assist, Fast Track

  • Arrival service – 1,5 hours incl. Departure services – 2 hours incl. Transit service – 2,5 hours incl. Each extra hour or part of it – 110,00
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service – 1,5 hours incl. Departure services – 2 hours incl. Transit service – 2,5 hours incl. Each extra hour or part of it – 110,00
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service – 1,5 hours incl. Departure services – 2 hours incl. Transit service – 2,5 hours incl. Each extra hour or part of it – 110,00
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Aberdeen International Airport (ABZ)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

George Best Belfast City Airport (BHD)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Belfast International Airport (BFS)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Birmingham Airport (BHX)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Bournemouth Airport (BOH)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Bristol Airport (BRS)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Cardiff Airport (CWL)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Robin Hood Airport Doncaster Sheffield (DSA)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Durham Tees Valley Airport (MME)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Edinburgh Airport (EDI)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

East Midlands Airport (EMA)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Exeter International Airport (EXT)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Glasgow Airport (GLA)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Guernsey Airport (GCI)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Humberside Airport (HUY)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Inverness Airport (INV)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Ronaldsway Airport (IOM)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Jersey Airport (JER)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Leeds Bradford Airport (LBA)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Liverpool John Lennon Airport (LPL)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Manchester - Ringway International Airport (MAN)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Norwich International Airport (NWI)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Louis Armstrong New Orleans International Airport (MSY)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Nashville International Airport (BNA)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for Delta Airlines (DL) operated flights

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Post customs meeting

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for Delta Airlines (DL) operated flights

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for Delta Airlines (DL) operated – departure and arrival must be operated by DL

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

General Mitchell International airport (MKE)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Memphis International Airport (MEM)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Manchester-Boston Regional airport (MHT)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Louisville International Airport (SDF)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Long Beach AIrport (LGB)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Lincoln Airport (Nebraska) (LNK)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

McCarran International Airport (LAS)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Kansas City International Airport (MCI)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Jacksonville International Airport (JAX)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Jackson Hole Airport (JAC)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Indianapolis International Airport (IND)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

William P. Hobby Airport (HOU)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

George Bush Intercontinental Airport (IAH)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Guam International Airport (GUM)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Piedmont Triad International Airport (GSO)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Gerald R. Ford International Airport (GRR)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 48-24 hours before service — 50%, less than 24 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 48-24 hours before service — 50%, less than 24 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (48 hours) – 50%; (<24 hours) – 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 48-24 hours before service — 50%, less than 24 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Southwest Florida International airport (RSW)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Fort Lauderdale - Hollywood International Airport (FLL)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Des Moines International Airport (DSM)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Cleveland-Hopkins International Airport (CLE)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Cincinnati/Nortern Kentucky International Airport (CVG)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Chicago Midway International Airport (MDW)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Bob Hope Airport (BUR)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Birmingham-Shuttlesworth International Airport (BHM)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Baltimore - Washington International Airport (BWI)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Austin Bergstrom International Airport (AUS)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Aspen-Pitkin County Airport / Sardy Field (ASE)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Albuquerque International Airport (ABQ)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Toulouse-Blagnac Airport (TLS)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Strassbourg International Airport (SXB)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Atlantique International Airport (NTE)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Montpellier – Mediterranee Airport (MPL)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Marseille Provence Airport (MRS)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 07:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 07:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 07:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Merignac International Airport (BOD)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Dordogne Périgord Airport (EGC)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Doha Hamad International Airport (DOH)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 30%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 30%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 30%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Abakan Inernational Airport (ABA)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Anapa Airport (AAQ)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Narimanovo International Airport (ASF)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Talagi Airport (ARH)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Barnaul Airport (BAX)

Arrival

Meet & Assist, Fast Track, Comfort Lounge

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track, Business Lounge

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track, Comfort Lounge

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track, Business Lounge

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track, Comfort Lounge

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track, Business Lounge

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Belgorod Airport (EGO)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track, Comfort Lounge

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track, Business

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Ignatyevo Airport (BQS)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Bratsk Airport (BTK)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Chelyabinsk Airport (CEK)

Arrival

Meet & Assist, Fast Track (Domestic flights)

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track (International flights)

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track (Domestic flights)

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track (International flights)

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track (Domestic flights)

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track (International flights)

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Cherepovets Airport (CEE)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Chita-Kadala International Airport (HTA)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Koltsovo International Airport (SVX)

Arrival

Meet & Assist, Fast Track (Domestic flights)

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track (International flights)

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track (Domestic flights)

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track (International flights)

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Gelendzhik Airport (GDZ)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Grozny Airport (GRV)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Irkutsk International Airport (IKT)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Izhevsk Airport (IJK)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Khrabrovo Airport (KGD)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Kazan International Airport (KZN)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Khabarovsk Novy Airport (KHV)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (00:00 to 06:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (00:00 to 06:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (00:00 to 06:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Pobedilovo Airport (KVX)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (00:00 to 06:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (00:00 to 06:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (00:00 to 06:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Kurgan Airport (KRO)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (00:00 to 06:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (00:00 to 06:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (00:00 to 06:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Murmansk Airport (MMK)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (00:00 to 06:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (00:00 to 06:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (00:00 to 06:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Khanty-Mansiisk Airport (HMA)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Kogalym International Airport (KGP)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Krasnodar International Airport (KRR)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Yemelyanovo International Airport (KJA)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Lipetsk Airport (LPK)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Mineralnie Vody Airport (MRV)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Naryan-Mar Airport (NNM)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Begishevo Airport (NBC)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Nizhny Novgorod International Airport (GOJ)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Nizhnevartovsk Airport (NJC)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Novosibirsk - Tolmachevo Airport (OVB)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Orenburg Airport (REN)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Rostov Airport (ROV)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Kurumoch International Airport (KUF)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Sochi International Airport (AER)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Vladivostok International Airport (VVO)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Voronezh - Chernovitskoye International Airport (VOZ)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track (Domestic flights)

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Novokuznetsk - Spichenkovo Airport (NOZ)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Noyabrsk Airport (NOJ)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 15%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Nyagan Airport (NYA)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Omsk Tsentralny Airport (OMS)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Perm – Bolshoye Savino International Airport (PEE)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Yelizovo-Petropavlovs-Kamchantskyi Airport (PKC)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Salekhard Airport (SLY)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Saratov Tsentralny Airport (RTW)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Stavropol - Shpakovskoye International Airport (STW)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Syktyvkar Airport (SCW)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Surgut International Airport (SGC)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Tomsk - Bogashevo Airport (TOF)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Ufa International Airport (UFA)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Baikal International Airport (UUD)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Ulyanovsk Vostochny Airport (ULY)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Beslan Airport (OGZ)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Yakutsk Airport (YKS)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Cheboksary Airport (CSY)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Gorno-Altaysk Airport (RGK)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Kemerovo International Airport (KEJ)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Sokol - Magadan Airport (GDX)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Uytash Airport (MCX)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Nalchik Airport (NAL)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Magas Airport (IGT)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Novy Urengoy Airport (NUX)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Alykel - Norilsk Airport (NSK)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests:  (48-24 hours) – 15%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Orsk Airport (OSW)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Roshchino International Airport (TJM)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Usinsk Airport (USK)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Volgograd International Airport (VOG)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Yoshkar-Ola Airport (JOK)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Saransk International Airport (SKX)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

International Airport Ngurah Rai - Denpasar (DPS)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
  • The cost of the Visa on Arrival is non-refundable if any passenger cancels or changes their booking date.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
  • The cost of the Visa on Arrival is non-refundable if any passenger cancels or changes their booking date.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Bahir Dar Ginbot Haya Airport (BJR)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Almaty International Airport (ALA)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Nursultan Nazarbayev International Airport (NQZ)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

ATMA Atyrau Airport (GUW)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Sary-Arka Airport (KGF)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Aktau Airport (SCO)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Seychelles International Airport (Aéroport de la pointe Larue) (SEZ)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Košice International Airport (KSC)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 5 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 5 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 5 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Ljubljana Jože Pučnik Airport (LJU)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (22:00 to 07:00) is subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (22:00 to 07:00) is subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Cyril E. King Airport (STT)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Bern Airport (BRN)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Lome-Tokoin - Gnassingbé Eyadéma International Airport (LFW)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Fua’amotu International Airport (TBU)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Piarco International Airport (POS)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Arthur Napoleon Raymond Robinson International Airport (TAB)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Hammamet International Airport (NBE)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Habib Bourguiba International Airport (MIR)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Carthage International Airport (TUN)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Ashgabat International Airport (ASB)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Tirana International Airport Nënë Tereza (TIA)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Andorra-La Seu d’Urgell Airport (LEU)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Blue Danube Airport Linz (LNZ)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Services on Sundays and Austrian holidays are available by request only

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Services on Sundays and Austrian holidays are available by request only

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Services on Sundays and Austrian holidays are available by request only

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Minsk National Airport (MSQ)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 72–48hours before service — 25%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 72–48hours before service — 25%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 72–48hours before service — 25%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Butmir International Airport (SJJ)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Mostar Airport (OMO)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Sofia International Airport (SOF)

Arrival

VIP Lounge

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

VIP Lounge

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

VIP Lounge

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Burgas Airport (BOJ)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Čilipi International Airport (DBV)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Zračna luka Pula Airport (PUY)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Rijeka Airport (RJK)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Zadar Airport (ZAD)

Arrival

VIP Terminal

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

VIP Terminal

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

VIP Terminal

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Osijek Airport (OSI)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Pleso Airport (ZAG)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Vaclav Havel International Airport (Prague Ruzyne) (PRG)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Letiště Karlovy Vary (KLV)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Aarhus International Airport (AAR)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48hours before service — 30%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48hours before service — 30%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48hours before service — 30%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Vagar Airport (FAE)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Lennart Meri Tallinn Airport (TLL)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • +25% – changing up to 1 business day (!)
  • + 50% – changing less than 1 business day (!)

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • +25% – changing up to 1 business day (!)
  • + 50% – changing less than 1 business day (!)

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Turku Turun lentoasema Abo flygfält (TKU)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Kittilän Ientoasema Airport (KTT)

Arrival

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 40%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 40% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 07:00), weekends, and public & bank holidays are subject to a 40% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 40%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 40% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 07:00), weekends, and public & bank holidays are subject to a 40% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 40%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 40% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 07:00), weekends, and public & bank holidays are subject to a 40% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

North Front Airport (GIB)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Araxos National Airport (Agamemnon) (GPA)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Aktion National Airport (PVK)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Daskalogiannis International Airport (CHQ)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Chios Island National Airport (JKH)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Ioannis Kapodistrias International Airport (CFU)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Nikos Kazantzakis International Airport (HER)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Captain Vassilis Constantakopoulos International Airport (KLX)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 72–48 hours before service — 25%, less than 48 hours before service — 50%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Alexander the Great International Airport (KVA)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Cephalonia International Airport (EFL)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Hippocrates Island International Airport (KGS)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Karpatos Island National Airport (AOK)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Lemnos International Airport (LXS)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Mytilene International Airport (MJT)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Mykonos Island National Airport (JMK)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Diagoras International Airport (RHO)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Aristarchos International Airport (SMI)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Thira National Airport (JTR)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Alexandros Papadiamantis Airport (JSI)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Nea Anchialos National Airport (VOL)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Dionysios Solomos International Airport (ZTH)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Makedonia International Airport (SKG)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Keflavík International Airport (KEF)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Chhatrapati Shivaji International Airport (BOM)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • From 1 October 2025, all international travellers to India will be required to complete an online e-Arrival Card prior to arrival. We will provide the official link and instructions. The form can be submitted up to 72 hours before arrival.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • From 1 October 2025, all international travellers to India will be required to complete an online e-Arrival Card prior to arrival. We will provide the official link and instructions. The form can be submitted up to 72 hours before arrival.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Varna Airport (VAR)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Zračna luka Resnik (SPU)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Aerfort Bhaile Átha Cliath (Dublin Airport) (DUB)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Riga International Airport (RIX)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Palanga International Airport (PLQ)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Adana Şakirpaşa Airport (ADA)

Arrival

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Esenboga International Airport (ESB)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 4 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



VIP Terminal

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 4 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 4 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 4 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 4 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 4 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Milas-Bodrum Airport (BJV)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



CIP Terminal

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



VIP Terminal

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

VIP Terminal

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Diyarbakir Airport (DIY)

Arrival

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Podgorica (Titograd) Airport (TGD)

Arrival

VIP Terminal

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

VIP Terminal

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Tivat Airport (TIV)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Kristiansand Kjevik Airport (KRS)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Tromso - Langnes Airport (TOS)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Torp Sandefjord Airport (TRF)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Bergen - Flesland Airport (BGO)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Faro (Algarve) International Airport (FAO)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), Sundays, and public & bank holidays are subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), Sundays, and public & bank holidays are subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), Sundays, and public & bank holidays are subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Madeira Airport (FNC)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 100% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 100% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 100% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Joao Paulo II Airport (PDL)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Santa Maria Airport (SMA)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Nis Constantine the Great Airport (INI)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Belgrade Nikola Tesla Airport (BEG)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

M.R. Stefanik International Airport (BTS)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Maribor Edvard Rusjan Airport (MBX)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, Public & Bank Holidays can be a subject of surcharges 

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Portoroz Airport (POW)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Stockholm Arlanda Airport (ARN)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 60% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 60% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 60% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 60% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 60% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 60% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Dalaman International Airport (DLM)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



VIP Terminal

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



VIP Terminal

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

VIP Terminal

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

V.C. Bird International Airport (ANU)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 50% surcharge. (December 24th, 25th and January 1st)

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 50% surcharge. (December 24th, 25th and January 1st)

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 50% surcharge. (December 24th, 25th and January 1st)

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 50% surcharge. (December 24th, 25th and January 1st)

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 50% surcharge. (December 24th, 25th and January 1st)

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Queen Beatrix International Airport (AUA)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 100% surcharge.(i.e. 1.1, 25.1, 04.3, 18.3. 19.4, 22.4, 27.4, 01.5, 30.5, 24-26.12)
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 100% surcharge.(i.e. 1.1, 25.1, 04.3, 18.3. 19.4, 22.4, 27.4, 01.5, 30.5, 24-26.12)
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 100% surcharge.(i.e. 1.1, 25.1, 04.3, 18.3. 19.4, 22.4, 27.4, 01.5, 30.5, 24-26.12)
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Lynden Pindling International Airport (NAS)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Grantley Adams International Airport (BGI)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Bodyguard service available on request at 350.00 EUR per hour.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Philip S.W. Goldson International Airport (BZE)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

L.F. Wade International Airport (BDA)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Viru Viru International Airport (VVI)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Owen Roberts International Airport (GCM)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Aeropuerto Comodoro Arturo Merino Benitez (SCL)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 30% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 30% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 30% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

El Dorado International Airport (BOG)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Nighttime, weekends, and public & bank holidays are subject to a 25% surcharge.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Nighttime, weekends, and public & bank holidays are subject to a 25% surcharge.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Nighttime, weekends, and public & bank holidays are subject to a 25% surcharge.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Rafael Nunez International Airport (CTG)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48hours before service — 30%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48hours before service — 30%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48hours before service — 30%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Alfonso Bonilla Aragon Ainternational Airport (Palmaseca International Airport) (CLO)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

José María Córdova International Airport (MDE)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48hours before service — 30%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • There is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48hours before service — 30%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • There is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48hours before service — 30%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • There is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Juan Santamaria International Airport (SJO)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Jose Marti International Airport (HAV)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 120–96 hours before service — 25%, 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 5 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 120–96 hours before service — 25%, 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 5 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 120–96 hours before service — 25%, 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 5 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Juan Gualberto Gomez Airport (VRA)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 120–96 hours before service — 25%, 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 5 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 120–96 hours before service — 25%, 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 5 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 120–96 hours before service — 25%, 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 5 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Vilo Acuna Airport (CYO)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 120–96 hours before service — 25%, 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 5 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 120–96 hours before service — 25%, 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 5 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 120–96 hours before service — 25%, 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 5 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Hato International Airport or Curaçao International Airport (CUR)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

La Romana International Airport (LRM)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Gregorio Luperón International Airport (POP)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

El Catey International Airport (AZS)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Cibao International Airport (STI)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Las Américas International Airport (SDQ)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Punta Cana International airport (PUJ)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations up to 15 days before the service — free-of-charge, less than 15 days before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations up to 15 days before the service — free-of-charge, less than 15 days before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Göteborg Landvetter International Airport (GOT)

Arrival

Meet & Assist, Fast Track



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 60% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 60% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 60% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Kiruna Airport (KRN)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Seymour Airport (GPS)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Jose Joaquin de Olmedo International Airport (GYE)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Mariscal Sucre International Airport (UIO)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

San Cristobal Airport (SCY)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Maurice Bishop International Airport (GND)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Pointe-à-Pitre Le Raizet Airport (PTP)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

La Aurora International Airport (GUA)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Cheddi Jagan International Airport (GEO)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Toussaint Louverture International Airport (PAP)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 07:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 07:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 07:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Roatan Juan Manuel Galvez International Airport (RTB)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Mandatory immigration tax is included in the price

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Mandatory immigration tax is included in the price

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Ramón Villeda Morales International Airport (La Mesa) International Airport (SAP)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Mandatory immigration tax is included in the price

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Mandatory immigration tax is included in the price

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Mandatory immigration tax is included in the price

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Toncontín International Airport (Teniente Coronel Hernán Acosta Mejía Airport) (TGU)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Mandatory immigration tax is included in the price

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Mandatory immigration tax is included in the price

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Mandatory immigration tax is included in the price

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Norman Manley International Airport (KIN)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Sangster International Airport (MBJ)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Cancun International Airport (CUN)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Cozumel International Airport (CZM)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Querétaro Intercontinental Airport Aeropuerto Intercontinental de Querétaro (QRO)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Licenciado Gustavo Diaz Ordaz International Airport (PVR)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Los Cabos International Airport (SJD)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Miguel Hidalgo y Costilla Guadalajara International Airport (GDL)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Playa de Oro International Airport (ZLO)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Aeropuerto General Mariano Escobedo (MTY)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Aeropuerto International Benito Juarez (MEX)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

EuroAirport - Basel Mulhouse Freiburg (BSL)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Augusto Cesar Sandino International Airport (MGA)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Mariehamn Airport (MHQ)

Arrival

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 40%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 40% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 07:00), weekends, and public & bank holidays are subject to a 40% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 40%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 40% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 07:00), weekends, and public & bank holidays are subject to a 40% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 40%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 40% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 07:00), weekends, and public & bank holidays are subject to a 40% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Salzburg International Airport (SZG)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Tocumen International Airport (PTY)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellations after confirmation: (96-72 hours) – 25%; (<72 hours) – 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellations after confirmation: (96-72 hours) – 25%; (<72 hours) – 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellations after confirmation: (96-72 hours) – 25%; (<72 hours) – 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Albrook Marcos A. Gelabert International Airport (PAC)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Arequipa - Rodríguez Ballón International Airport (AQP)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 30% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 30% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 30% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Coronel FAP Francisco Secada Vignetta International Airport (IQT)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 30% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 30% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 30% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Kastrup International Airport (CPH)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48hours before service — 30%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Service is available for travelers with carry-on luggage only and who have completed online check-in.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48hours before service — 30%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48hours before service — 30%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Le Bourget Airport (LBG)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Lesquin Airport (LIL)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Figari – Sud Corse Airport (FSC)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Ferenc Liszt International Airport (BUD)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • Nighttime (01:00 to 05:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • Nighttime (01:00 to 05:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • Nighttime (01:00 to 05:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Vilnius International Airport (VNO)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Findel International Airport (LUX)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) – 25%; (72-48 hours) – 50%; (<48 hours) – 100%. Cancellation after confirmation – 150,00 (p/service)
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) – 25%; (72-48 hours) – 50%; (<48 hours) – 100%.  Cancellation after confirmation – 150,00 (p/service)
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) – 25%; (72-48 hours) – 50%; (<48 hours) – 100%. Cancellation after confirmation – 150,00 (p/service)
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Luqa International Airport (MLA)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation will incur a 100 EUR fee.
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation will incur a 100 EUR fee.
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation will incur a 100 EUR fee.
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation will incur a 50 EUR fee.
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation will incur a 100 EUR fee.
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Chisinau International Airport (RMO)

Arrival

Meet & Assist, VIP Lounge

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Porter services are included only up to the VIP lounge.
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, VIP Lounge

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Porter services are included only up to the VIP lounge.
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, VIP Lounge

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Porter services are included only up to the VIP lounge.
  • Last minute requests  (48-24 hours) – 25%; (<24 hours) – 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Schiphol International Airport (AMS)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service —50%, 48–24 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • Cancellation fees after confirmation:72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) and public & bank holidays are subject to a 45% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service —50%, 48–24 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • Cancellation fees after confirmation:72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) and public & bank holidays are subject to a 45% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service —50%, 48–24 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • Cancellation fees after confirmation:72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) and public & bank holidays are subject to a 45% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Oslo Gardermoen International Airport (OSL)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Poznan - Ławica Henryk Wieniawski Airport (POZ)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Rzeszow - Jasionka Airport (RZE)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Bucharest Henri Coandă International Airport (OTP)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 120 hours before service — 100%
  • Cancellation fees after confirmation, less than 120 hours before service — 100%
  • Amendments  less than 2 business days before the service (local time) +25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Porter services are unavailable, or provided upon request only

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 120 hours before service — 100%
  • Cancellation fees after confirmation, less than 120 hours before service — 100%
  • Amendments  less than 2 business days before the service (local time) +25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Porter services are unavailable, or provided upon request only

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 120 hours before service — 100%
  • Cancellation fees after confirmation, less than 120 hours before service — 100%
  • Amendments  less than 2 business days before the service (local time) +25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Porter services are unavailable, or provided upon request only

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Dnipropetrov’sk International Airport (DNK)

Arrival

Meet & Assist, Fast Track (International flights)

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track (Domestic flights)

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track (International flights)

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track (Domestic flights)

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track (International flights)

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track (Domestic flights)

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Kharkiv International Airport (HRK)

Arrival

Meet & Assist, Fast Track (International flights)

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track (Domestic flights)

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track (International flights)

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track (Domestic flights)

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track (International flights)

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track (Domestic flights)

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Lviv Danylo Halytskyi International Airport (LWO)

Arrival

Meet & Assist, Fast Track (International flights)

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track (Domestic flights)

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track (International flights)

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track (Domestic flights)

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track (International flights)

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track (Domestic flights)

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Odessa International Airport (ODS)

Arrival

Meet & Assist, Fast Track (International flights)

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track (Domestic flights)

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track (International flights)

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track (Domestic flights)

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track (International flights)

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track (Domestic flights)

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Zaporizhzhya Airport (OZH)

Arrival

Meet & Assist, Fast Track (International flights)

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track (Domestic flights)

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track (International flights)

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track (Domestic flights)

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track (International flights)

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track (Domestic flights)

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Boryspil International Airport (KBP)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Kyiv International Airport (IEV)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Graz Thalerhof Airport (GRZ)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Services on Sundays and Austrian holidays are available by request only

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Services on Sundays and Austrian holidays are available by request only

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Services on Sundays and Austrian holidays are available by request only

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Innsbruck Kranebitten Airport (INN)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Al Massira Airport (AGA)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Mohammed V International Airport (CMN)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Dakhla Airport (VIL)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Fes–Saïss Airport (FEZ)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Nador International Airport (NDR)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Oujda Angads Airport (OUD)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Ourzazate Airport (OZZ)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Rabat - Sale International Airport (RBA)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Tangier Ibn Battouta Airport (TNG)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Marrakech – Menara International Airport (RAK)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Abha Regional Airport (AHB)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Prince Nayef bin Abdulaziz Regional Airport (ELQ)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

King Fahd International Airport (DMM)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Ha'il Reginal Airport (HAS)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

King Abdulaziz International Airport (JED)

Arrival

VIP Terminal

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 50% surcharge.
  • Service available for passengers with hand luggage only and online check-in completed.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

VIP Terminal

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 50% surcharge.
  • Service available for passengers with hand luggage only and online check-in completed.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

VIP Terminal

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 50% surcharge.
  • Service available for passengers with hand luggage only and online check-in completed.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

King Abdullah bin Abdulaziz Regional Airport (GIZ)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Prince Mohammed bin Abdulaziz International Airport (MED)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Najran Domestic Airport (EAM)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Prince Sultan bin Abdulaziz reginal Airport (TUU)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Ta'if Regional Airport (TIF)

Arrival

VIP Lounge

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

VIP Lounge

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

VIP Lounge

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Prince Abdul Mohsin bin Abdulaziz International Airport (YNB)

Arrival

VIP Lounge

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

VIP Lounge

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

VIP Lounge

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Riyadh King Khalid International Airport (RUH)

Arrival

VIP Terminal

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

VIP Terminal

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

VIP Terminal

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Herat International Airport (HEA)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 06:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 06:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 06:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Hamid Karzai International Airport (KBL)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 06:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 06:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 06:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Aeropuerto Internacional Luis Muñoz Marín (SJU)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends may be subject to additional fees. Public & bank holidays (e.g., Dec. 25th & Jan 1st) are subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, Public & Bank Holidays can be a subject of surcharges ( Dec. 25th & Jan 1st + 50% )

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, Public & Bank Holidays can be a subject of surcharges  ( Dec. 25th & Jan 1st + 50% )

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Paramaribo-Zanderij Johan Adolf Pengel International Airport (PBM)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Providenciales International Airport (PLS)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Carrasco/General Cesáreo L. Berisso International Airport (MVD)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Capitan de Corbeta Carlos A. Curbelo International Airport (PDP)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Simón Bolívar International Airport (CCS)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Beef Island/Tortola Terrance B. Lettsome International Airport (EIS)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Aeroporto de Benguela - 17 de Setembro (Gen. V. Deslandes) (BUG)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 15% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 15% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 15% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Aeroporto de Cabinda (CAB)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 15% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 15% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 15% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Kandahar International Airport (KDH)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 06:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 06:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 06:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Mawlana Jalal ad-Din Muhammad Balkhi International Airport (MZR)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 06:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 06:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 06:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Quatro de Fevereiro Internationa Airport - Aeroporto 4 de Fevereiro (Belas) (LAD)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 15% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 15% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 15% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Sa da Bandeira - Lubango Mukanka Airport (SDD)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 15% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 15% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 15% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Aeropuerto Internacional Ezeiza (Ministro Pistarini International Airport) (EZE)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Airport lounge is obligatory to be booked for international departure

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Airport lounge is obligatory to be booked for international departure

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Airport lounge is obligatory to be booked for international departure

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Minneapolis - St. Paul International Airport (MSP)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for Delta Airlines (DL) operated flights

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Post customs meeting

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for Delta Airlines (DL) operated flights

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for Delta Airlines (DL) operated – departure and arrival must be operated by DL

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Aeroparque Jorge Newbery (AEP)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Ingeniero Aeronautico Ambrosio L. V. Taravella International Airport (COR)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Comandante Armando Tola International Airport (FTE)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Pago Pago International Airport (PPG)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Maota (Salelologa) Airport (MXS)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Faleolo International Airport (APW)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Asau Airport (AAU)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Fa’a’a International Airport (Tahiti) (PPT)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Cataratas del Iguazu International Airport (IGR)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Governor Francisco Gabrielli International Airport (MDZ)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

San Carlos de Barlioche Airport (Teniente Luis Candelaria Airport) (BRC)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Martin Miguel de Güemes International Airport (SLA)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Aeropuerto Internacional de Rosario - Islas Malvinas (ROS)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Malvinas Argentinas Ushuaia International Airport (USH)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Zvartnots Airport (EVN)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • No cancellations or refunds are allowed once payment is completed.
  • Please kindly note that only the check-in for certain airlines (Brussels Airlines, Qatar Airways) is not available in the VIP Lounge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • No cancellations or refunds are allowed once payment is completed.
  • Please kindly note that only the check-in for certain airlines (Brussels Airlines, Qatar Airways) is not available in the VIP Lounge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • No cancellations or refunds are allowed once payment is completed.
  • Please kindly note that only the check-in for certain airlines (Brussels Airlines, Qatar Airways) is not available in the VIP Lounge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Heydar Aliyev International Airport (GYD)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Leonard M.Thompson International Airport (MHH)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Bahrain International Airport (BAH)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Victoria Falls International Airport (VFA)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Harare International Airport (HRE)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Simon Mwansa Kapwepwe International Airport (NLA)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Kenneth Kaunda International Airport (LUN)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Hassan I Airport (EUN)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Abeid Amani Karume International Airport (ZNZ)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Mtwara Airport (MYW)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Kilimanjaro International Airport (JRO)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Arusha Airport (ARK)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Julius Nyerere International Airport (DAR)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Mbeya Airport (MBI)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

King Mswati III International Airport (SHO)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Port Sudan New International Airport (PZU)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Nyala Airport (UYL)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

El Fasher Airport (ELF)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Khartoum International Airport (KRT)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Hazrat Shahjalal International Airport (DAC)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Service includes up to 2 hours; any additional time or part thereof is 140 EUR per service

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Service includes up to 2 hours; any additional time or part thereof is 140 EUR per service

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Service includes up to 2 hours; any additional time or part thereof is 140 EUR per service

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Cadjehoun Internationa Airport (COO)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Sir Seretse Khama International Airport (GBE)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 50%, 72–48 hours before service — 75%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 50%, 72–48 hours before service — 75%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 50%, 72–48 hours before service — 75%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Juba International Airport (JUB)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Port Elizabeth Airport (PLZ)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

King Shaka International Airport (DUR)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

East London Airport (ELS)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Bandar Seri Begwan International Airport (Lapangan Terbang Antarabangsa Brunei) (BWN)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

George Airport (GRJ)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

O.R. Tambo International Airport (JNB)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Cape Town International Airport (CPT)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Aden Adde International Airport (MGQ)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours – 25% 
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Freetown (Lungi) International Airport (FNA)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Blaise Diagne International Airport (DSS)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 07:00) is subject to a 45% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 07:00) is subject to a 45% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 07:00) is subject to a 45% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

São Tomé International Airport (TMS)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Kigali – Kanombe International Airport (KGL)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Port Harcourt International Airport (PHC)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Nnamdi Azikiwe International Airport (ABV)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Murtala Muhammed International Airport (LOS)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Mallam Aminu Kano International Airport (KAN)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Akanu Ibiam International Airport (ENU)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Diori Hamani International Airport (NIM)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Hosea Kutako International Airport (WDH)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Vilankulos Vilankulo Airport (VNX)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Lourenco Marques International Airport (MPM)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Sir Seewoosagur Ramgoolam International Airport (MRU)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation will incur a 100 EUR fee. Cancellations less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation will incur a 100 EUR fee. Cancellations less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation will incur a 100 EUR fee. Cancellations less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Nouakchott International Airport (NKC)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Bamako-Senou International Airport (BKO)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Lilongwe International Airport (LLW)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Chileka International Airport (BLZ)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Ivato International Airport (TNR)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Tripoli International Airport (TIP)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Roberts International Airport (Robertsfield) (ROB)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Moshoeshoe I International Airport (MSU)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Kisumu International Airport (KIS)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Moi International Airport (MBA)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Jomo Kenyatta International Airport (NBO)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Wilson Airport (WIL)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Osvaldo Vieira Internacional Airport (OXB)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Conakry - Gbessia International Airport (CKY)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Kotoka International Airport (ACC)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Banjul International Airport (BJL)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Bole International Airport (ADD)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Asmara International Airport (ASM)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Malabo Airport (SSG)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Ambouli International Airport (JIB)

Arrival

Meet & Assist airside

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist airside

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist airside

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Port Bouet Airport - Félix-Houphouët-Boigny International Airport (ABJ)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Goma International Airport (GOM)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

N'Djili International Airport (FIH)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Bangoka International Airport (FKI)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Luano International Airport (FBM)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Maya-Maya International Airport (BZV)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Aeropuerto Internacional Principe Said Ibrahim (HAH)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72-48 hours before service — 25%, 48-24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72-48 hours before service — 25%, 48-24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72-48 hours before service — 25%, 48-24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

N’Djamena International Airport (NDJ)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Aeroport de Bangui-M’poko (BGF)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Aéroport international de Douala (DLA)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Garoua International Airport (GOU)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Nsimalen International Airport (NSI)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Entebbe International Airport (EBB)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Ercan International Airport (ECN)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Kulob International Airport (TJU)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Dushanbe International Airport (DYU)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Taipei Taoyuan International Airport (TPE)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • This service is non-refundable.
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • This service is non-refundable.
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • This service is non-refundable.
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Taipei Sung Shan Regional Airport (TSA)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96-48 hours before service — 25%, 48-24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96-48 hours before service — 25%, 48-24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96-48 hours before service — 25%, 48-24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Kaohsiung International airport (KHH)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Ninoy Aquino International Airport (MNL)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Mactan - Cebu International Airport (CEB)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Tribhuvan International Airport (KTM)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Nay Pyi Taw International Airport (NYT)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Yangon International Airport (RGN)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00) is subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00) is subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00) is subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Ibrahim Nasir Velana International Airport (MLE)

Arrival

CIP Service

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • CIP departure services cannot be booked for the following airlines due to airline policy restrictions: Austrian Airlines (OS), Edelweiss (LX/WK), Air France (AF), Lufthansa (LH), and Eurowings Discover (4Y).

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

CIP Service

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • CIP departure services cannot be booked for the following airlines due to airline policy restrictions: Austrian Airlines (OS), Edelweiss (LX/WK), Air France (AF), Lufthansa (LH), and Eurowings Discover (4Y).

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

CIP Service

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • CIP departure services cannot be booked for the following airlines due to airline policy restrictions: Austrian Airlines (OS), Edelweiss (LX/WK), Air France (AF), Lufthansa (LH), and Eurowings Discover (4Y).

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Imam Khomeini International Airport (IKA)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Mehrabad International Airport (THR)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Isfahan International Airport (IFN)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Kish International Airport (KIH)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Mashhad Hashemi Nehad International Airport (MHD)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Rasht Sardar e Jangal International Airport (RAS)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Tabriz International Airport (TBZ)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Allama Iqbal International Airport (LHE)

Arrival

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • This service is non-refundable.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • This service is non-refundable.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • This service is non-refundable.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Bacha Khan International Airport (PEW)

Arrival

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Jinnah International Airport (KHI)

Arrival

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Benazir Bhutto International Airport (ISB)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Chinggis Khaan International Airport (ULN)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 07:00), Weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 07:00), Weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 07:00), Weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Penang International Airport (PEN)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Lapangan Terbang Antarabangsa Kota Kinabalu Airport (BKI)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Kuching International Airport (KCH)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Senai International Airport (JHB)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Langkawi International Airport (LGK)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Kuala Lumpur International Airport (KUL)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Sardar Vallabhbhai Patel International Airport (AMD)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Last-minute requests fees apply for services less than 60 hours before service — 100%
  • From 1 October 2025, all international travellers to India will be required to complete an online e-Arrival Card prior to arrival. We will provide the official link and instructions. The form can be submitted up to 72 hours before arrival.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Last-minute requests fees apply for services less than 60 hours before service — 100%

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Last-minute requests fees apply for services less than 60 hours before service — 100%
  • From 1 October 2025, all international travellers to India will be required to complete an online e-Arrival Card prior to arrival. We will provide the official link and instructions. The form can be submitted up to 72 hours before arrival.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Bengaluru - Kempegowda International Airport (BLR)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • From 1 October 2025, all international travellers to India will be required to complete an online e-Arrival Card prior to arrival. We will provide the official link and instructions. The form can be submitted up to 72 hours before arrival.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • From 1 October 2025, all international travellers to India will be required to complete an online e-Arrival Card prior to arrival. We will provide the official link and instructions. The form can be submitted up to 72 hours before arrival.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Cochin International Airport (COK)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • From 1 October 2025, all international travellers to India will be required to complete an online e-Arrival Card prior to arrival. We will provide the official link and instructions. The form can be submitted up to 72 hours before arrival.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • From 1 October 2025, all international travellers to India will be required to complete an online e-Arrival Card prior to arrival. We will provide the official link and instructions. The form can be submitted up to 72 hours before arrival.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Rajiv Gandhi International Airport (HYD)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • From 1 October 2025, all international travellers to India will be required to complete an online e-Arrival Card prior to arrival. We will provide the official link and instructions. The form can be submitted up to 72 hours before arrival.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • From 1 October 2025, all international travellers to India will be required to complete an online e-Arrival Card prior to arrival. We will provide the official link and instructions. The form can be submitted up to 72 hours before arrival.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Trivandrum International Airport (TRV)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • From 1 October 2025, all international travellers to India will be required to complete an online e-Arrival Card prior to arrival. We will provide the official link and instructions. The form can be submitted up to 72 hours before arrival.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • From 1 October 2025, all international travellers to India will be required to complete an online e-Arrival Card prior to arrival. We will provide the official link and instructions. The form can be submitted up to 72 hours before arrival.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Kozhikode International Airport (CCJ)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • From 1 October 2025, all international travellers to India will be required to complete an online e-Arrival Card prior to arrival. We will provide the official link and instructions. The form can be submitted up to 72 hours before arrival.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • From 1 October 2025, all international travellers to India will be required to complete an online e-Arrival Card prior to arrival. We will provide the official link and instructions. The form can be submitted up to 72 hours before arrival.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

General Edward Lawrence Logan International Airport (BOS)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights. First and Business Class passengers only.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Post customs meeting

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights. First and Business Class passengers only.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights – departure and arrival must be operated by AA. For Business & First Class passengers ONLY!

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Charlotte Douglas International Airport (CLT)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights. First and Business Class passengers only.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Post customs meeting

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights. First and Business Class passengers only.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights – departure and arrival must be operated by AA. For Business & First Class passengers ONLY!

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

O’Hare International Airport (ORD)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights. First and Business Class passengers only.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Post customs meeting

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights. First and Business Class passengers only.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights – departure and arrival must be operated by AA. For Business & First Class passengers ONLY!

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Dallas/Fort Worth International Airport (DFW)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights. First and Business Class passengers only.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights. First and Business Class passengers only.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights – departure and arrival must be operated by AA. For Business & First Class passengers ONLY!

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Detroit Metropolitan Wayne County Airport (DTW)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

LaGuardia Airport (LGA)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights. First and Business Class passengers only.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for Delta Airlines (DL) operated flights

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Post customs meeting

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights. First and Business Class passengers only.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for Delta Airlines (DL) operated flights

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights – departure and arrival must be operated by AA. For Business & First Class passengers ONLY!

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for Delta Airlines (DL) operated – departure and arrival must be operated by DL

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Rapid City Regional Airport (RAP)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Palm Beach International Airport (PBI)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Philadelphia International Airport (PHL)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights. First and Business Class passengers only.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Post customs meeting

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights. First and Business Class passengers only.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights – departure and arrival must be operated by AA. For Business & First Class passengers ONLY!

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Phoenix Sky Harbor International Airport (PHX)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights. First and Business Class passengers only.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Post customs meeting

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights. First and Business Class passengers only.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights – departure and arrival must be operated by AA. For Business & First Class passengers ONLY!

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Salt Lake City International Airport (SLC)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for Delta Airlines (DL) operated flights

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Post customs meeting

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for Delta Airlines (DL) operated flights

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for Delta Airlines (DL) operated – departure and arrival must be operated by DL

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Seattle-Tacoma International Airport (SEA)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for Delta Airlines (DL) operated flights

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Post customs meeting

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for Delta Airlines (DL) operated flights

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for Delta Airlines (DL) operated – departure and arrival must be operated by DL

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

San Francisco International Airport (SFO)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights. First and Business Class passengers only.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for Delta Airlines (DL) operated flights

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Post customs meeting

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights. First and Business Class passengers only.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for Delta Airlines (DL) operated flights

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights – departure and arrival must be operated by AA. For Business & First Class passengers ONLY!

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for Delta Airlines (DL) operated – departure and arrival must be operated by DL

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

John F. Kennedy International Airport (JFK)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights. First and Business Class passengers only.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for Delta Airlines (DL) operated flights

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Post customs meeting

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights. First and Business Class passengers only.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for Delta Airlines (DL) operated flights

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights – departure and arrival must be operated by AA. For Business & First Class passengers ONLY!

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for Delta Airlines (DL) operated – departure and arrival must be operated by DL

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Newark Liberty International Airport (EWR)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Honolulu International Airport (HNL)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Lihue Airport (LIH)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Kahuli Airport (OGG)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Los Angeles International Airport (LAX)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights. First and Business Class passengers only.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for Delta Airlines (DL) operated flights

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP – VIP Suite

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • All reservations submitted within 48 hours of travel will incur an additional fee of 50%.
  • Amendments made less than 72 hours before the service will incur a 50% charge.
  • Cancellations made less than 72 hours before the service are non-refundable.
  • Cancellations made more than 72 hours before the service will receive a 50% credit toward future bookings
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP – VIP Salon

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • All reservations submitted within 48 hours of travel will incur an additional fee of 50%.
  • Amendments made less than 72 hours before the service will incur a 50% charge.
  • Cancellations made less than 72 hours before the service are non-refundable.
  • Cancellations made more than 72 hours before the service will receive a 50% credit toward future bookings
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Passengers under 21 years old are not allowed

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Post customs meeting

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights. First and Business Class passengers only.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for Delta Airlines (DL) operated flights

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP – VIP Suite

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • All reservations submitted within 48 hours of travel will incur an additional fee of 50%.
  • Amendments made less than 72 hours before the service will incur a 50% charge.
  • Cancellations made less than 72 hours before the service are non-refundable.
  • Cancellations made more than 72 hours before the service will receive a 50% credit toward future bookings
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP – VIP Salon

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • All reservations submitted within 48 hours of travel will incur an additional fee of 50%.
  • Amendments made less than 72 hours before the service will incur a 50% charge.
  • Cancellations made less than 72 hours before the service are non-refundable.
  • Cancellations made more than 72 hours before the service will receive a 50% credit toward future bookings
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Passengers under 21 years old are not allowed

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights – departure and arrival must be operated by AA. For Business & First Class passengers ONLY!

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for Delta Airlines (DL) operated – departure and arrival must be operated by DL

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP – VIP Suite

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • All reservations submitted within 48 hours of travel will incur an additional fee of 50%.
  • Amendments made less than 72 hours before the service will incur a 50% charge.
  • Cancellations made less than 72 hours before the service are non-refundable.
  • Cancellations made more than 72 hours before the service will receive a 50% credit toward future bookings
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP – VIP Salon

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • All reservations submitted within 48 hours of travel will incur an additional fee of 50%.
  • Amendments made less than 72 hours before the service will incur a 50% charge.
  • Cancellations made less than 72 hours before the service are non-refundable.
  • Cancellations made more than 72 hours before the service will receive a 50% credit toward future bookings
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Passengers under 21 years old are not allowed

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Hartsfield–Jackson Atlanta International Airport (ATL)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Important: International arrival service is not available.
  • Only for Delta Airlines (DL) operated flights; International arrival service is not available

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP – VIP Suite

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • All reservations submitted within 48 hours of travel will incur an additional fee of 50%.
  • Amendments made less than 72 hours before the service will incur a 50% charge.
  • Cancellations made less than 72 hours before the service are non-refundable.
  • Cancellations made more than 72 hours before the service will receive a 50% credit toward future bookings

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP – VIP Salon

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • All reservations submitted within 48 hours of travel will incur an additional fee of 50%.
  • Amendments made less than 72 hours before the service will incur a 50% charge.
  • Cancellations made less than 72 hours before the service are non-refundable.
  • Cancellations made more than 72 hours before the service will receive a 50% credit toward future bookings
  • Passengers under 21 years old are not allowed

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights. First and Business Class passengers only.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Post customs meeting

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for Delta Airlines (DL) operated flights

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP – VIP Suite

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Children are charged at full price.
  • Last-minute requests fees apply for services less than 120 hours before service — 25%
  • Cancellations after confirmation are not permitted.
  • All reservations submitted within 48 hours of travel will incur an additional fee of 50%.
  • Amendments made less than 72 hours before the service will incur a 50% charge.
  • Cancellations made less than 72 hours before the service are non-refundable.
  • Cancellations made more than 72 hours before the service will receive a 50% credit toward future bookings
  • Service includes up to 2 hours; any additional time or part thereof is subject to extra fees

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP – VIP Salon

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • All reservations submitted within 48 hours of travel will incur an additional fee of 50%.
  • Amendments made less than 72 hours before the service will incur a 50% charge.
  • Cancellations made less than 72 hours before the service are non-refundable.
  • Cancellations made more than 72 hours before the service will receive a 50% credit toward future bookings
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Service includes up to 2 hours; any additional time or part thereof is subject to extra fees
  • Passengers under 21 years old are not allowed

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights. First and Business Class passengers only.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for Delta Airlines (DL) operated flights; International arrival service is not available

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP – VIP Suite

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • All reservations submitted within 48 hours of travel will incur an additional fee of 50%.
  • Amendments made less than 72 hours before the service will incur a 50% charge.
  • Cancellations made less than 72 hours before the service are non-refundable.
  • Cancellations made more than 72 hours before the service will receive a 50% credit toward future bookings
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP – VIP Salon

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • All reservations submitted within 48 hours of travel will incur an additional fee of 50%.
  • Amendments made less than 72 hours before the service will incur a 50% charge.
  • Cancellations made less than 72 hours before the service are non-refundable.
  • Cancellations made more than 72 hours before the service will receive a 50% credit toward future bookings
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Passengers under 21 years old are not allowed

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Domestic Flights only. Only for American Airlines (AA) operated flights – departure and arrival must be operated by AA. First and Business Class passengers only.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Manas International Airport (BSZ)

Arrival

VIP Lounge (International flights)

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



VIP Lounge (Domestic flights)

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

VIP Lounge (International flights)

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



VIP Lounge (Domestic flights)

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

VIP Lounge (International flights)

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



VIP Lounge (Domestic flights)

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Kuwait International Airport (KWI)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Payment for porter services is accepted on site in cash only.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Payment for porter services is accepted on site in cash only.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Payment for porter services is accepted on site in cash only.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Luang Prabang International Airport (LPQ)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Wattay International Airport (VTE)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Queen Alia International Airport (AMM)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Erbil International Airport (EBL)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Larnaca International Airport (LCA)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Paphos International Airport (PFO)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Pristina International Airport (PRN)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Phnom Penh Techo International Airport (KTI)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • This service is non-refundable.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • This service is non-refundable.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • This service is non-refundable.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Siem Reap International Airport (REP)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Sihanouk International Airport (KOS)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Rafic Hariri International airport (BEY)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • This service is non-refundable. Amendments made less than 2 business days before the service (local time) will incur a 50% fee.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • This service is non-refundable. Amendments made less than 2 business days before the service (local time) will incur a 50% fee.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • This service is non-refundable. Amendments made less than 2 business days before the service (local time) will incur a 50% fee.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Muscat International airport (MCT)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Salalah International Airport (SLL)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Goa International Airport (Dabolim Airport) (GOI)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • From 1 October 2025, all international travellers to India will be required to complete an online e-Arrival Card prior to arrival. We will provide the official link and instructions. The form can be submitted up to 72 hours before arrival.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • From 1 October 2025, all international travellers to India will be required to complete an online e-Arrival Card prior to arrival. We will provide the official link and instructions. The form can be submitted up to 72 hours before arrival.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Cairo International Airport (Maṭār al-Qāhirah al-Duwaliyy) (CAI)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Terminal 3 now has a new fast track lane available, with an extra charge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • 35% discount for holders of an Egyptian passport.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Terminal 3 now has a new fast track lane available, with an extra charge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • 35% discount for holders of an Egyptian passport.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Terminal 3 now has a new fast track lane available, with an extra charge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • 35% discount for holders of an Egyptian passport.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Sharm El Sheikh International Airport (Maṭār Sharm al-Shaykh al-Duwaliyy) (SSH)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Borg El Arab International Airport (HBE)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP via First Class Lounge

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP via Private VIP Lounge

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP via First Class Lounge

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP via Private VIP Lounge

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Aswan International Airport (ASW)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Hurghada International Airport (HRG)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Luxor International Airport (LXR)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Marsa Alam International Airport (RMF)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Shota Rustaveli Tbilisi International Airport (TBS)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Turkish Airlines departures are subject to a 50% additional charge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Turkish Airlines departures are subject to a 50% additional charge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Turkish Airlines departures are subject to a 50% additional charge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Alexander Kartveli Batumi International Airport (BUS)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Turkish Airlines departures are subject to a 50% additional charge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Turkish Airlines departures are subject to a 50% additional charge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Turkish Airlines departures are subject to a 50% additional charge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Netaji Subhas Chandra Bose International Airport (CCU)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • From 1 October 2025, all international travellers to India will be required to complete an online e-Arrival Card prior to arrival. We will provide the official link and instructions. The form can be submitted up to 72 hours before arrival.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • From 1 October 2025, all international travellers to India will be required to complete an online e-Arrival Card prior to arrival. We will provide the official link and instructions. The form can be submitted up to 72 hours before arrival.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Chennai International Airport (MAA)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • From 1 October 2025, all international travellers to India will be required to complete an online e-Arrival Card prior to arrival. We will provide the official link and instructions. The form can be submitted up to 72 hours before arrival.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • From 1 October 2025, all international travellers to India will be required to complete an online e-Arrival Card prior to arrival. We will provide the official link and instructions. The form can be submitted up to 72 hours before arrival.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Indira Gandhi International Airport (DEL)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • From 1 October 2025, all international travellers to India will be required to complete an online e-Arrival Card prior to arrival. We will provide the official link and instructions. The form can be submitted up to 72 hours before arrival.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • From 1 October 2025, all international travellers to India will be required to complete an online e-Arrival Card prior to arrival. We will provide the official link and instructions. The form can be submitted up to 72 hours before arrival.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Mangalore International Airport (IXE)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • From 1 October 2025, all international travellers to India will be required to complete an online e-Arrival Card prior to arrival. We will provide the official link and instructions. The form can be submitted up to 72 hours before arrival.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • From 1 October 2025, all international travellers to India will be required to complete an online e-Arrival Card prior to arrival. We will provide the official link and instructions. The form can be submitted up to 72 hours before arrival.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Pune Airport (PNQ)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • From 1 October 2025, all international travellers to India will be required to complete an online e-Arrival Card prior to arrival. We will provide the official link and instructions. The form can be submitted up to 72 hours before arrival.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • From 1 October 2025, all international travellers to India will be required to complete an online e-Arrival Card prior to arrival. We will provide the official link and instructions. The form can be submitted up to 72 hours before arrival.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Silvio Pettirossi International Airport (ASU)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Bauerfield International Airport (VLI)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Izmir Adnan Menderes International Airport (ADB)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track (CIP Lounge)

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



VIP Terminal

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track (CIP Lounge)

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



VIP Terminal

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track (CIP Lounge)

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



VIP Terminal

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Trabzon - Air Base International Airport (TZX)

Arrival

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Sabiha Gökçen International Airport (SAW)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Bujumbura International Airport (BJM)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Sheremetyevo International Airport (SVO)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Zhukovsky International Airport (ZIA)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Pulkovo International Airport (LED)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Sovietsky Airport (OVS)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

South-Sakhalin Airport (UUS)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Sultan Aji Muhammad Sulaiman Airport (BPN)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Sultan Iskandar Muda International Airport (BTJ)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Syamsudin Noor Airport (BDJ)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Husein Sastranegara International Airport (BDO)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Hang Nadim International Airfport (BTH)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Frans Kaisiepo Airport (BIK)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Wrocław–Copernicus Airport (WRO)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Warsaw Chopin International Airport (WAW)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Łódź Władysław Reymont Airport (LCJ)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Gdańsk Lech Wałęsa Airport (GDN)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

John Paul II International Airport Kraków–Balice (KRK)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Nelson Mandela International Airport (RAI)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Amilcar Cabral International Airport (SID)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Cesaria Evora Airport (VXE)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Ben-Gurion International Airport (TLV)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



VIP Terminal

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



VIP Terminal with Private Suite

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Departure service covers escort to the gate only

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Departure service covers escort to the gate only

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Pre-Flight VIP services

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Departure service covers escort to the gate only

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



VIP Terminal

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



VIP Terminal with Private Suite

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Departure service covers escort to the gate only

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Departure service covers escort to the gate only

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



VIP Terminal

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



VIP Terminal with Private Suite

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Ovda Airport (VDA)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Zhuhai Jinwan Airport (ZUH)

Arrival

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Zhengzhou Xinzheng International Airport (CGO)

Arrival

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Laishan Airport (YNT)

Arrival

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Gaoqi International Airport (XMN)

Arrival

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Xianyang International Airport (XIY)

Arrival

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Tianhe International Airport (WUH)

Arrival

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Diwopu International Airport (URC)

Arrival

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Longwan International Airport (WNZ)

Arrival

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Tianjin Binhai International Airport (TSN)

Arrival

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Taoxian International Airport (SHE)

Arrival

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Bao’an International Airport (SZX)

Arrival

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



VVIP Lounge

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Sultan Thaha Airport (DJB)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Sentani Airport (DJJ)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

El Tari Airport (KOE)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Sultan Hasanuddin International Airport (UPG)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Sam Ratulangi Airport (MDC)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Phoenix International Airport (SYX)

Arrival

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Shanhaiguan Airport (SHP)

Arrival

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 1 business day before the service (local time) will incur a 100% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 1 business day before the service (local time) will incur a 100% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 1 business day before the service (local time) will incur a 100% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Wuxu International Airport (NNG)

Arrival

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Changbei International Airport (KHN)

Arrival

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Sanyi Airport (LJG)

Arrival

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Wujiaba International Airport (KMG)

Arrival

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Yaoqiang International airport (TNA)

Arrival

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Baita International Airport (HET)

Arrival

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Taiping International Airport (HRB)

Arrival

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Liangjiang International Airport (KWL)

Arrival

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Zhoushuizi International Airport (DLC)

Arrival

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–24 hours before service — 25%, less than 24 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–24 hours before service — 25%, less than 24 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–24 hours before service — 25%, less than 24 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Longjia International Airport (CGQ)

Arrival

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  (96-72 hours) – 25%; (72-48 hours) – 50%; (<48 hours) – 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  (96-72 hours) – 25%; (72-48 hours) – 50%; (<48 hours) – 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  (96-72 hours) – 25%; (72-48 hours) – 50%; (<48 hours) – 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Qingdao Liuting International Airport (TAO)

Arrival

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Nanjing Lukou International Airport (NKG)

Arrival

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Xiaoshan International Airport (HGH)

Arrival

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Jiangbei International Airport (CKG)

Arrival

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–24 hours before service — 25%, less than 24 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–24 hours before service — 25%, less than 24 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–24 hours before service — 25%, less than 24 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Beijing – Daxing International Airport (PKX)

Arrival

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Changle International Airport (FOC)

Arrival

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



VVIP services

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.
  • Domestic flights only. International flights upon request. Fast Track upon request.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Macau International Airport (MFM)

Arrival

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Beijing - Capital International Airport (PEK)

Arrival

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.
  • Fast Track service is unavailable from 22:00 to 08:00

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.
  • Fast Track service is unavailable from 22:00 to 08:00

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.
  • Fast Track service is unavailable from 22:00 to 08:00

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
  • Fast Track service is unavailable from 22:00 to 08:00

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Night time (22:00-08:00)- 15%, Sundays & holidays -25%
  • Fast Track service is unavailable from 22:00 to 08:00

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Fast Track service is unavailable from 22:00 to 08:00
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.
  • Fast Track service is unavailable from 22:00 to 08:00

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Baiyun International Airport (CAN)

Arrival

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP (domestic flights only)

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 120–96 hours before service — 25%, 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 120–96 hours before service — 25%, 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 120–96 hours before service — 25%, 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 120–96 hours before service — 25%, 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Hongqiao International Airport (SHA)

Arrival

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00) is subject to a 15% surcharge. Weekends, and public & bank holidays are subject to a 25% surcharge.
  • Fast Track service is unavailable from 22:00 to 08:00

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00) is subject to a 15% surcharge. Weekends, and public & bank holidays are subject to a 25% surcharge.
  • Fast Track service is unavailable from 22:00 to 08:00

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Bookings submitted less than 7 business days (local time) prior to the service will not be accepted.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 7 business days prior to the service. No cancellations or changes are permitted after booking confirmation.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

VVIP Lounge

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00) is subject to a 15% surcharge. Weekends, and public & bank holidays are subject to a 25% surcharge.
  • Fast Track service is unavailable from 22:00 to 08:00

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00) is subject to a 15% surcharge. Weekends, and public & bank holidays are subject to a 25% surcharge.
  • Fast Track service is unavailable from 22:00 to 08:00

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Bookings submitted less than 7 business days (local time) prior to the service will not be accepted.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 7 business days prior to the service. No cancellations or changes are permitted after booking confirmation.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00) is subject to a 15% surcharge. Weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Changsha Huanghua International Airport (CSX)

Arrival

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.
  • Fast Track service is unavailable from 22:00 to 08:00

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.
  • Fast Track service is unavailable from 22:00 to 08:00

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.
  • Fast Track service is unavailable from 22:00 to 08:00

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.
  • Fast Track service is unavailable from 22:00 to 08:00

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.
  • Fast Track service is unavailable from 22:00 to 08:00

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Shuangliu International Airport (CTU)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.
  • Fast Track service is unavailable from 22:00 to 08:00

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.
  • Fast Track service is unavailable from 22:00 to 08:00

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.
  • Fast Track service is unavailable from 22:00 to 08:00

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.
  • Fast Track service is unavailable from 22:00 to 08:00

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.
  • Fast Track service is unavailable from 22:00 to 08:00

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Aeroport de Maun (MUB)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 50%, 72–48 hours before service — 75%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 50%, 72–48 hours before service — 75%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 50%, 72–48 hours before service — 75%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Ouagadougou Airport (OUA)

Arrival

Meet & Assist Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Orly International Airport (ORY)

Arrival

VIP Terminal

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • All formalities completed in the VIP lounge for up to 6 passengers.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

VIP Terminal

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • All formalities completed in the VIP lounge for up to 6 passengers.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

VIP Terminal

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • All formalities completed in the VIP lounge for up to 6 passengers.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Forli Luigi Ridolfi International Airport (FRL)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Lombok International Airport (LOP)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Kualanamu International Airport (KNO)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Minangkabau International Airport (PDG)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

San Antonio International Airport (SAT)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Sultan Mahmud Badaruddin II Airport (PLM)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Depati Amir Airport (Pangkal Pinang Airport) (PGK)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Sultan Syarif Kasim II International Airport (PKU)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Supadio International Airport (PNK)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Achmad Yani International Airport (SRG)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Dominique Edward Osok Airport (SOQ)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Juanda International Airport (SUB)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Babullah Airport (TTE)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Adisucipto International Airport (JOG)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Halim Perdanakusuma Airport (HLP)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Soekarno-Hatta International Airport (CGK)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) and public & bank holidays are subject to a 35% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) and public & bank holidays are subject to a 35% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) and public & bank holidays are subject to a 35% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Lanzarote - Arrecife Airport (ACE)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Aeroporto Internacional Guarulhos (Governador Andre Franco Montoro) (GRU)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Chengdu Tianfu International Airport (TFU)

Arrival

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.
  • Fast Track service is unavailable from 22:00 to 08:00

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.
  • Fast Track service is unavailable from 22:00 to 08:00

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.
  • Fast Track service is unavailable from 22:00 to 08:00

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.
  • Fast Track service is unavailable from 22:00 to 08:00

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 15% surcharge. Sundays, and public & bank holidays are subject to a 25% surcharge.
  • Fast Track service is unavailable from 22:00 to 08:00

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Felipe Anheles International Airport (NLU)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Guanacaste Airport/Daniel Oduber Quiros Airport (LIR)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Limón International Airport (LIO)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Tobías Bolaños International Airport (SYQ)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Hamburg Airport Helmut Schmidt (HAM)

Arrival

Meet & Assist, Private VIP Lounge

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee. Each amendment after confirmation will incur a 50 EUR fee.
  • Booking changes (date, time, or flight) will incur a 50 EUR fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • The Lounge is accessible only to VIP guests arriving from Schengen destinations. Passengers arriving from non-Schengen airports cannot access the Lounge due to airport immigration regulations.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee. Each amendment after confirmation will incur a 50 EUR fee.
  • Booking changes (date, time, or flight) will incur a 50 EUR fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Private VIP Lounge

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Cancellations after confirmation will incur a 100 EUR fee.
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee. Each amendment after confirmation will incur a 100 EUR fee.
  • Booking changes (date, time, or flight) will incur a 100 EUR fee. Cancellations 7 days before the service will incur a 100 EUR fee.
  • Important information: Passengers arriving from non-Schengen areas cannot visit the lounge; formalities are handled in the main terminal.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee. Each amendment after confirmation will incur a 50 EUR fee.
  • Booking changes (date, time, or flight) will incur a 50 EUR fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Private VIP Lounge

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee. Each amendment after confirmation will incur a 50 EUR fee.
  • The Lounge is accessible only to VIP guests arriving from Schengen destinations. Passengers arriving from non-Schengen airports cannot access the Lounge due to airport immigration regulations.
  • Booking changes (date, time, or flight) will incur a 50 EUR fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee. Each amendment after confirmation will incur a 50 EUR fee.
  • Booking changes (date, time, or flight) will incur a 50 EUR fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Erfurt-Weimar Airport (ERF)

Arrival

Meet & Assist, Fast Track

 

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

 

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

 

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Alexander the Great International Airport (SKP)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

St. Paul The Apostle Airport (OHD)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Aeropuerto Internacional Jorge Chavez (LIM)

Arrival

Meet & Assist, VIP lounge

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • The porter will assist with hand luggage only.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 30% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, VIP lounge

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • The porter will assist with hand luggage only.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 30% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, VIP lounge

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • The porter will assist with hand luggage only.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 30% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Denver International Airport (DEN)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Southampton Airport (SOU)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Newcastle International Airport (NCL)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours – 50%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Gladstone Airport (GLT)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Gold Coast Coolangatta – Queensland Airport (OOL)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Hamilton Island Great Barrier Reef Airport (HTI)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Newcastle Williamtown AIrport (NTL)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Perth Airport (PER)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Whitsunday Coast Proserpine Airport (PPP)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Vantaa International Airport (HEL)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 40%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 40% fee.
  • Amendments fees: 96–72 hours before service — 150 EUR, 72–48 hours before service — 220 EUR, 48–24 hours before service — 280 EUR, less than 24 hours before service — 350 EUR.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00) is subject to a 400 EUR surcharge per service.
  • VIP Lounge access includes 2 hours; additional hours are charged at 300 EUR each

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 30%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



VIP President Terminal

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 150 EUR, 72–48 hours before service — 220 EUR, 48–24 hours before service — 280 EUR, less than 24 hours before service — 350 EUR.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 07:00), weekends, and public & bank holidays are subject to a 50% surcharge.
  • Nighttime (23:00 to 06:00) is subject to a 400 EUR surcharge per service.
  • For passengers carrying hand luggage only
  • VIP Terminal access includes 2 hours; additional hours are charged at 400 EUR each

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 40%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 40% fee.
  • Amendments fees: 96–72 hours before service — 150 EUR, 72–48 hours before service — 220 EUR, 48–24 hours before service — 280 EUR, less than 24 hours before service — 350 EUR.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00) is subject to a 400 EUR surcharge per service.
  • VIP Lounge access includes 2 hours; additional hours are charged at 300 EUR each

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 30%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



VIP President Terminal

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 150 EUR, 72–48 hours before service — 220 EUR, 48–24 hours before service — 280 EUR, less than 24 hours before service — 350 EUR.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 07:00), weekends, and public & bank holidays are subject to a 50% surcharge.
  • Nighttime (23:00 to 06:00) is subject to a 400 EUR surcharge per service.
  • For passengers carrying hand luggage only
  • VIP Terminal access includes 2 hours; additional hours are charged at 400 EUR each

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 40%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 40% fee.
  • Amendments fees: 96–72 hours before service — 150 EUR, 72–48 hours before service — 220 EUR, 48–24 hours before service — 280 EUR, less than 24 hours before service — 350 EUR.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00) is subject to a 400 EUR surcharge per service.
  • VIP Lounge access includes 2 hours; additional hours are charged at 300 EUR each

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 30%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



VIP President Terminal

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 150 EUR, 72–48 hours before service — 220 EUR, 48–24 hours before service — 280 EUR, less than 24 hours before service — 350 EUR.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 07:00), weekends, and public & bank holidays are subject to a 50% surcharge.
  • Nighttime (23:00 to 06:00) is subject to a 400 EUR surcharge per service.
  • For passengers carrying hand luggage only
  • VIP Terminal access includes 2 hours; additional hours are charged at 400 EUR each

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Saint-Exupéry International Airport (LYS)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Adi Sumarmo International Airport (SOC)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Dubai / Jebel Ali Al Maktoum International Airport (DWC)

Arrival

Marhaba Services

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Marhaba Services

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Marhaba Services

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Sharjah International Airport (SHJ)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Abu Dhabi International Airport (AUH)

Arrival

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Bookings should be made at least 3 business days prior to the service

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Bookings should be made at least 3 business days prior to the service

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Bukhara, Bukhara International Airport (BHK)

Arrival

CIP Comfort Lounge

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Officials Lounge

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

CIP Comfort Lounge

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Officials Lounge

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Islam Karimov International Airport (TAS)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation less than 120 hours will incur a 100% fee. No-Show Surcharge – 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation less than 120 hours will incur a 100% fee. No-Show Surcharge – 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Samarkand International Airport (SKD)

Arrival

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation less than 120 hours will incur a 100% fee. No-Show Surcharge – 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Full VIP

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation less than 120 hours will incur a 100% fee. No-Show Surcharge – 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Martinique Aimé Césaire International Airport (FDF)

Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Dzaoudzi-Pamandzi International Airport (DZA)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Roland Garros Airport / Gillot Airport (RUN)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Erkilet International Kayseri Erkilet Airport (ASR)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Al Alamain International Airport (DBB)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

Porto Seguro International Airport (BPS)

Arrival

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Departure

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.



Transit

Meet & Assist, Fast Track

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained.

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