Allgemeine Geschäftsbedingungen (AGB) – Aerogreet GmbH & Co. KG

Einleitung zu den Allgemeinen Geschäftsbedingungen (AGB) von Aerogreet GmbH & Co. KG

Letzte Überarbeitung: 31.07.2026

Herzlich willkommen bei aerogreet.com (“Aerogreet GmbH & Co. KG”. Wir bedanken uns, dass Sie sich die Zeit nehmen, unsere Allgemeinen Geschäftsbedingungen (AGB) zu lesen. Diese AGB bilden zusammen mit Ihrer Buchungsbestätigungs-E-Mail (nachfolgend „Buchungsbestätigung“ genannt) die rechtlichen Grundlagen, zu denen wir Ihnen unsere Concierge-, VIP- und Reisedienstleistungen anbieten. Die AGB regeln auch jegliche Kommunikation oder Interaktionen, die zwischen Ihnen und Aerogreet GmbH & Co. KG über unsere Dienste stattfinden.

Bitte beachten Sie: Sie müssen diese AGB akzeptieren, um unsere Dienstleistungen in Anspruch nehmen oder Buchungen vornehmen zu können. Sollten Sie diesen Bedingungen nicht zustimmen, nutzen Sie bitte weder unseren Service noch führen Sie Buchungen über Aerogreet GmbH & Co. KG durch.

Wir behalten uns das Recht vor, diese AGB jederzeit zu ändern, um unseren Service zu verbessern, rechtliche, regulatorische oder steuerliche Anforderungen zu erfüllen, oder Änderungen an unseren Geschäftsprozessen widerzuspiegeln. Änderungen, die Ihre Rechte oder Pflichten wesentlich beeinflussen, teilen wir Ihnen im Voraus mit, es sei denn, dringende rechtliche oder sicherheitsbezogene Gründe machen eine sofortige Anpassung erforderlich. Die aktuelle Version der AGB finden Sie immer mit dem Datum der letzten Überarbeitung oben in diesem Dokument.

Ihre fortgesetzte Nutzung unseres Services nach einer Änderung der AGB gilt als Zustimmung zu den aktualisierten Bedingungen. Sollten Sie mit den Änderungen nicht einverstanden sein, stellen Sie bitte die Nutzung unseres Services ein. Für bestehende Buchungen gelten weiterhin die AGB, die zum Zeitpunkt der Buchung gültig waren. Wir empfehlen Ihnen, diese AGB zu speichern oder auszudrucken.

Für bestimmte Reiseleistungen können zusätzliche leistungsspezifische Bedingungen gelten, einschließlich eigenständiger Flüge, Ticketing-Unterstützung, Unterkünfte, Mietwagen, Aktivitäten, Pauschalreisen und Flughafen-VIP-Services. Diese zusätzlichen Bedingungen sind Bestandteil dieser AGB, gelten jedoch nur insoweit, als sie nicht zwingendem Recht, gesetzlichen Verbraucherrechten, Insolvenzschutz, Pauschalreiserechten oder spezifischeren Rechten widersprechen, die Ihnen in diesen AGB ausdrücklich eingeräumt werden. Im Falle eines solchen Widerspruchs haben die zwingenden Vorschriften und die für Sie schützenderen Formulierungen in diesen AGB Vorrang.

Begriffsdefinitionen

  • „Aerogreet GmbH & Co. KG“, „wir“, „uns“ oder „unser“: Bezeichnet Aerogreet GmbH & Co. KG, Anbieter von Reise-, Concierge- und VIP-Dienstleistungen.
  • „Service“: Bezeichnet unsere Websites, Online-Tools, mobilen Apps und alle darüber angebotenen Dienstleistungen.
  • „Kunden“ oder „Sie“: Bezeichnet die Nutzer unserer Dienstleistungen oder Reisende, die Buchungen über Aerogreet GmbH & Co. KG vornehmen.
  • „Reiseanbieter“: Bezeichnet die Partner oder Anbieter, die die gebuchten Leistungen direkt erbringen, wie Fluggesellschaften, Hotels, Mietwagenanbieter oder andere Dienstleister.

Wir freuen uns darauf, Ihnen mit Aerogreet GmbH & Co. KG ein erstklassiges und stressfreies Reiseerlebnis zu bieten. Vielen Dank, dass Sie sich für uns entschieden haben!

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Abschnitt 1: Richtlinien und Einschränkungen

Zusätzlich zu diesen Allgemeinen Geschäftsbedingungen (AGB) unterliegen Ihre Buchungen bei Aerogreet GmbH & Co. KG auch den Richtlinien und Einschränkungen der jeweiligen Reiseanbieter, die Ihnen die gebuchten Leistungen zur Verfügung stellen. Diese können beispielsweise die Beförderungsbedingungen von Fluggesellschaften, die allgemeinen Geschäftsbedingungen von Unterkünften oder Mietverträge von Autovermietungen umfassen.

Akzeptanz von Richtlinien und Einschränkungen

Um eine Buchung vorzunehmen, müssen Sie die spezifischen Richtlinien und Einschränkungen des von Ihnen ausgewählten Reiseanbieters akzeptieren. Diese umfassen, sind aber nicht beschränkt auf:

  • Zahlung fälliger Beträge,
  • Regelungen zur Erstattungsfähigkeit,
  • Gebühren und Steuern,
  • Verfügbarkeitsbeschränkungen,
  • und die Nutzung von Tarifen oder Dienstleistungen.

Die geltenden Richtlinien und Einschränkungen werden Ihnen vor Abschluss der Buchung mitgeteilt und durch Bezugnahme in diese AGB einbezogen.

Konsequenzen bei Verstößen

Im Falle eines Verstoßes gegen die Richtlinien und Einschränkungen eines Reiseanbieters kann Ihre Buchung storniert und der Zugang zu den entsprechenden Reiseleistungen verweigert werden. In solchen Fällen:

  1. Verfall von Zahlungen: Bereits geleistete Zahlungen können verfallen.
  2. Zusätzliche Kosten: Wir werden Ihnen weitere Beträge mitteilen, die uns oder dem Anbieter durch Ihren Verstoß entstehen.

Zahlungsabwicklung

Wenn die Zahlung zum Zeitpunkt der Buchung erfolgt, kann Aerogreet GmbH & Co. KG in bestimmten Ländern für die Zwecke der Bereitstellung der Reiseleistung als Reiseanbieter auftreten. Dies gilt insbesondere für Reiseleistungen, die innerhalb der Europäischen Union gemäß den Artikeln 28 und 306–310 der EU-Mehrwertsteuerrichtlinie (2006/112/EG) erbracht werden. In diesen Fällen gelten die allgemeinen Geschäftsbedingungen des jeweiligen Reiseanbieters als Teil der Richtlinien und Einschränkungen.

Ihre Verantwortung

Es liegt in Ihrer Verantwortung sicherzustellen, dass Sie die Richtlinien und Einschränkungen des Reiseanbieters verstehen und einhalten. Aerogreet GmbH & Co. KG übernimmt keine Haftung für Nachteile oder zusätzliche Kosten, die durch Verstöße gegen diese Bedingungen entstehen.

Bitte lesen Sie die jeweiligen Richtlinien und Einschränkungen sorgfältig, bevor Sie eine Buchung abschließen, um sicherzustellen, dass alle Anforderungen erfüllt sind.

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Abschnitt 2: Nutzung unseres Services

Unsere Regeln

Aerogreet GmbH & Co. KG stellt Ihnen unseren Service bereit, um Ihnen bei der Suche nach Informationen zu Reiseleistungen und der Buchung dieser Leistungen zu helfen.

Vertragsschluss: Der Vertragsschluss richtet sich nach der gewählten Buchungsart.

1. Direktbuchung über die Website: Die Darstellung der Leistungen auf der Website stellt kein rechtlich bindendes Angebot dar. Mit Abschluss des Bestellvorgangs durch Anklicken des entsprechend § 312j Abs. 3 BGB beschrifteten Bestellbuttons geben Sie ein verbindliches Angebot zum Abschluss des Vertrages ab. Der Vertrag kommt zustande, sobald wir Ihr Angebot durch Übersendung einer Buchungsbestätigung in Textform annehmen. Eine automatische Eingangsbestätigung, die Weiterleitung an einen Zahlungsdienstleister oder die Autorisierung der Zahlung stellt für sich genommen noch keine Annahme des Angebots dar.

2. Buchung auf Anfrage: Bei anfragebasierten Leistungen erstellen wir Ihnen nach Eingang Ihrer Anfrage ein individuelles Angebot. Der Vertrag kommt durch Ihre ausdrückliche Annahme dieses Angebots in Textform zustande. Ein anschließend übermittelter Zahlungslink dient ausschließlich der Abwicklung der Zahlung aus dem bereits geschlossenen Vertrag.“

Das gesetzliche Widerrufsrecht ist ausgeschlossen; es gelten die Stornierungsregelungen in Abschnitt 5.

Aerogreet GmbH & Co. KG bietet Ihnen eine Vielzahl an Reiseoptionen, jedoch keine vollständige Liste aller verfügbaren Angebote. Reiseleistungen, die über Aerogreet GmbH & Co. KG verfügbar sind, können auch über andere Vertriebskanäle gebucht werden.

Nutzungsbedingungen

Sie stimmen den folgenden Bedingungen zu:

  1. Mindestalter: Sie müssen mindestens 18 Jahre alt und geschäftsfähig sein.
  2. Einhaltung von Gesetzen: Sie nutzen unseren Service in Übereinstimmung mit geltenden Gesetzen und diesen AGB.
  3. Wahrheitsgemäße Angaben: Alle von Ihnen bereitgestellten Informationen müssen korrekt, aktuell und vollständig sein.
  4. Finanzielle Verantwortung: Sie sind finanziell verantwortlich für jede Nutzung unseres Services durch Sie sowie für Buchungen, die von Personen vorgenommen werden, die unter Ihrer Leitung oder Kontrolle handeln.
  5. Reiseberechtigung: Sie bestätigen, dass die Reisenden, für die Leistungen gebucht werden, reisefähig und reiseberechtigt sind und, sofern nicht ausdrücklich vereinbart und durch den jeweiligen Reiseanbieter gestattet, keine unbegleiteten Minderjährigen sind.
  6. Kontosicherheit: Wenn Sie ein Konto oder Kundenprofil verwenden, sind Sie für den Schutz Ihrer Zugangsdaten und für alle über dieses Konto vorgenommenen Aktivitäten verantwortlich.

Falls Sie im Namen anderer Personen buchen:

  • Sie holen deren Zustimmung ein, bevor Sie in deren Namen handeln.
  • Sie informieren diese Personen über die geltenden Nutzungsbedingungen und stellen sicher, dass sie diesen zustimmen.
  • Sie sind verantwortlich für die Zahlung aller fälligen Beträge sowie für Änderungs- und Stornierungsanfragen.

Unzulässige Handlungen

Sie verpflichten sich, folgende Handlungen zu unterlassen:

  • Falsche oder betrügerische Buchungen vorzunehmen.
  • Inhalte unseres Services mit automatisierten oder manuellen Mitteln zu überwachen, zu kopieren oder darauf zuzugreifen.
  • Sicherheitsmaßnahmen unseres Services zu umgehen.
  • Aktionen durchzuführen, die eine unverhältnismäßige Belastung unserer Infrastruktur verursachen.
  • Deep-Links auf Teile unseres Services zu setzen oder Teile unseres Services in andere Webseiten zu integrieren („Framing“, „Mirroring“).
  • unverbindliche, spekulative, falsche oder betrügerische Reservierungen vorzunehmen, einschließlich Reservierungen, die in Erwartung einer Nachfrage vorgenommen werden.
  • Roboter, Spider, Scraper, automatisierte Werkzeuge oder vergleichbare manuelle Verfahren einzusetzen, um Daten aus dem Service zu extrahieren, den Service zurückzuentwickeln oder unsere Inhalte ohne unsere vorherige schriftliche Zustimmung kommerziell zu verwerten.

Wir behalten uns das Recht vor, bei Verstößen gegen diese Bedingungen oder aus anderen triftigen Gründen den Zugriff auf unseren Service zu verweigern. Wir können zudem jederzeit Änderungen und Verbesserungen an unserem Service vornehmen.

Sortierung von Suchergebnissen

Aerogreet GmbH & Co. KG bietet eine breite Palette von Reiseoptionen an. Suchergebnisse werden standardmäßig sortiert.

Buchungsprozess

Anfrage, Angebot und Annahme: Wählen oder fragen Sie Ihre Reiseleistungen an, fügen Sie die erforderlichen Daten hinzu und schließen Sie die Buchung ab – entweder durch Abschluss des Online-Bestellvorgangs oder durch ausdrückliche Annahme unseres individuellen Angebots in Textform. Damit erteilen Sie uns den Auftrag, die gebuchten Leistungen zu vermitteln.

Vertragsbindung: Bei einer Direktbuchung geben Sie mit Abschluss des Bestellvorgangs ein verbindliches Vertragsangebot ab; der Vertrag mit Aerogreet GmbH & Co. KG und, soweit anwendbar, mit dem jeweiligen Reiseanbieter kommt zu dem unter „Unsere Regeln“ beschriebenen Zeitpunkt durch unsere Annahme zustande. Bei einer Buchung auf Anfrage kommt der Vertrag durch Ihre ausdrückliche Annahme unseres individuellen Angebots in Textform zustande.

Fehlerkorrektur: Sie können den Buchungsvorgang jederzeit vor Abschluss abbrechen, um Eingabefehler zu erkennen und zu korrigieren.

Aerogreet GmbH & Co. KG gewährleistet für verbundene Reiseleistungen den gesetzlich vorgeschriebenen Insolvenzschutz, sofern Zahlungen an uns geleistet wurden.

Ihre Verantwortung

Bitte nutzen Sie unseren Service gewissenhaft und in Übereinstimmung mit diesen Bedingungen. Beachten Sie, dass Verstöße zu Einschränkungen oder Sperrungen Ihres Zugangs führen können.

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Abschnitt 3: Bestätigung einer Buchung

Nach erfolgreichem Vertragsschluss bestätigen wir die Buchung. Bei anfragebasierten Buchungen senden wir Ihnen, soweit anwendbar, einen sicheren Zahlungslink; die Zahlung über diesen Link dient der Abwicklung der Vorauszahlung für den bereits geschlossenen Vertrag. Ihre Buchungsbestätigung dokumentiert die vereinbarten gebuchten Reiseleistungen und die anwendbaren Bedingungen des Reiseanbieters.

Inhalt der Buchungsbestätigung

Ihre Buchungsbestätigung enthält alle wesentlichen Elemente Ihrer Buchung, einschließlich:

  • der Beschreibung der gebuchten Reiseleistung(en),
  • des Gesamtpreises und
  • der relevanten Informationen zu Ihrer Reise.

Versand der Buchungsbestätigung

Wir senden Ihnen die Buchungsbestätigung sowie alle relevanten Reisedokumente an die E-Mail-Adresse, die Sie bei der Buchung angegeben haben.

Prüfen der Buchungsdetails

Bitte überprüfen Sie die Angaben in der Buchungsbestätigung umgehend auf ihre Richtigkeit. Sollten Fehler oder Unstimmigkeiten auftreten, setzen Sie sich bitte unverzüglich mit uns in Verbindung, damit diese korrigiert werden können.

Aufbewahrung und Speicherung

Wir speichern Ihre Buchungsbestätigung sowie die zum Zeitpunkt der Buchung geltenden Nutzungsbedingungen in unserem System. Es liegt in Ihrer Verantwortung, eine Kopie der aktuellen Buchungsbestätigung und Nutzungsbedingungen für Ihre Unterlagen zu speichern oder auszudrucken, da sie wesentliche Informationen zu Ihrer Buchung enthalten.

Hinweis: Ihre Buchungsbestätigung dient auch als Nachweis über die Details Ihrer Vereinbarung mit dem Reiseanbieter und den Umfang der gebuchten Reiseleistungen.

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Abschnitt 4: Zahlung

Preise

Der Preis der Reiseleistungen entspricht dem über unseren Service veröffentlichten Betrag, sofern kein offensichtlicher Fehler vorliegt. Preise für Reiseleistungen sind dynamisch und können sich jederzeit ändern. Bereits angenommene Buchungen sind jedoch nicht von späteren Preisänderungen betroffen, außer bei einem offensichtlichen Fehler.

Sollte ein solcher Fehler vorliegen, haben Sie die Möglichkeit, Ihre Buchung durch Zahlung des korrekten Preises aufrechtzuerhalten, oder wir stornieren Ihre Buchung ohne Stornierungsgebühr. Aerogreet GmbH & Co. KG ist nicht verpflichtet, Reiseleistungen zu einem fehlerhaften Preis anzubieten, wenn der Fehler für Sie bei Anwendung vernünftiger Maßstäbe hätte erkennbar sein müssen.

Zusätzliche Buchungsgebühren (z. B. bei Flügen) werden während des Buchungsvorgangs gesondert ausgewiesen. Diese Gebühren werden nicht erstattet, es sei denn, eine Stornierung beruht auf von uns zu vertretenden Umständen.

Zahlungsarten

Reiseleistungen wie Flüge, Unterkünfte, Mietwagen oder Aktivitäten können per Kreditkarte oder – sofern verfügbar – per Banküberweisung bezahlt werden. Die verfügbaren Zahlungsmethoden sowie eventuelle zusätzliche Kosten werden während des Buchungsvorgangs angezeigt.

Bei der Auswahl der Zahlungsmethode „Kreditkarte“ ermächtigen Sie uns ausdrücklich, den Betrag im Namen von Aerogreet GmbH & Co. KG von Ihrer Kreditkarte einzuziehen.

Kreditkartenautorisierung und Zahlungsprüfung

Wenn Zahlung per Kreditkarte angeboten und ausgewählt wird:

  • müssen alle Kreditkarten eine überprüfbare Rechnungsadresse und ausreichende verfügbare Mittel aufweisen;
  • die Übermittlung von Zahlungsdaten garantiert nicht automatisch die Ticketausstellung, Buchungsbestätigung oder Erbringung der Leistung;
  • wir dürfen Rechnungsadresse, Kartenprüfdaten und Zahlungsfreigabe prüfen, bevor eine Leistung bestätigt oder ausgestellt wird;
  • wenn eine Karte abgelehnt wird oder nicht rechtzeitig überprüft werden kann, wird die Buchung möglicherweise nicht bearbeitet und Tarif, Preis, Verfügbarkeit und sonstige Buchungsdetails sind nicht garantiert;
  • Sie ermächtigen Aerogreet GmbH & Co. KG und ihre autorisierten Zahlungsdienstleister, die Zahlung des für die gebuchte Leistung geschuldeten Gesamtbetrags abzuwickeln.

Steuern und Abgaben

Die angezeigten Preise können bereits Steuern (z. B. Mehrwertsteuer, Belegungssteuer) enthalten. Eventuelle zusätzliche lokale Abgaben wie Ortstaxen werden separat angegeben und können variieren.

Die Höhe der Steuern und Abgaben kann sich bis zum Datum Ihres Aufenthalts ändern. In diesem Fall müssen Sie den höheren Steuersatz zahlen.

Preis- und Tarifänderungen vor Abschluss

Bei anbieterabhängigen Leistungen, einschließlich Flugtickets und vergleichbarer Reiseleistungen, können sich Preise, Tarife und Verfügbarkeit ändern, bevor die Buchung vollständig angenommen, bezahlt, bestätigt und gegebenenfalls ticketiert wurde. Wenn sich ein Preis oder Tarif vor Abschluss ändert, informieren wir Sie, soweit angemessen möglich, über den neuen Preis. Sie können dann entscheiden, ob Sie zum neuen Preis fortfahren oder die Buchung nicht abschließen möchten, sofern keine abweichenden zwingenden Vorschriften gelten.

Zahlungsabwicklung

Die Zahlungsabwicklung muss durch Aerogreet GmbH & Co. KG erfolgen.

Währungsumrechnung

Alle Währungsumrechnungen basieren auf öffentlichen Wechselkursen, die sich ändern können. Angezeigte Umrechnungsraten dienen nur zu Informationszwecken und können von den tatsächlichen Abrechnungen abweichen.

Bankgebühren

Bitte beachten Sie, dass Ihr Kreditkarteninstitut möglicherweise Gebühren für internationale oder grenzüberschreitende Transaktionen sowie Währungsumrechnungen erhebt. Aerogreet GmbH & Co. KG übernimmt keine Verantwortung für diese Gebühren oder schwankende Wechselkurse.

Alternative Zahlungsmethoden

Aerogreet GmbH & Co. KG kann alternative Zahlungsanbieter einbinden, deren Nutzung auf eigenes Risiko erfolgt und deren Geschäftsbedingungen unterliegt. Aerogreet GmbH & Co. KG haftet nicht für Inhalte oder Handlungen solcher Anbieter.

Betrug und Missbrauch

Bei Verdacht auf Betrug, Missbrauch oder verdächtige Aktivitäten behalten wir uns vor:

  • alle zugehörigen Buchungen zu stornieren,
  • alle verbundenen Konten zu schließen,
  • rechtliche Schritte einzuleiten.

Kontaktieren Sie uns in solchen Fällen unter [email protected] oder telefonisch, um Klarstellungen vorzunehmen.

Sie verpflichten sich, uns Rückbelastungen, Zahlungsstreitigkeiten, betrügerische Zahlungsaktivitäten oder sonstige Zahlungsprobleme zu erstatten, die von Ihnen oder von Personen verursacht werden, für die Sie eine Buchung vornehmen, soweit dies gesetzlich zulässig ist. Dies beschränkt nicht Ihr gesetzliches Recht, eine nicht autorisierte oder fehlerhafte Belastung anzufechten.

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Abschnitt 5: Stornierung oder Änderung einer Buchung

Ausschluss des gesetzlichen Widerrufsrechts

Für Verbraucher besteht kein gesetzliches Widerrufsrecht, soweit die gebuchte Leistung unter § 312g Abs. 2 Nr. 9 BGB fällt, insbesondere weil sie für einen spezifischen Termin oder Zeitraum vereinbart wird und eine verbindliche Kapazitäts-, Personal- oder Anbieterreservierung erfordert. Dies betrifft insbesondere terminbezogene VIP-, Meet-&-Assist-, Fast-Track-, Lounge-, Porter- und sonstige Flughafenservices im Zusammenhang mit einer konkreten Reise. Unberührt bleiben zwingende gesetzliche Verbraucherrechte, soweit im Einzelfall ein gesetzliches Widerrufsrecht nicht wirksam ausgeschlossen ist.

Stornierung oder Änderung durch Sie

Sie können Stornierungen oder Änderungen Ihrer Buchung (z. B. Reisedatum, Reiseziel, Ort des Reisebeginns, Unterkunft oder Verkehrsmittel) vornehmen, indem Sie uns über [email protected] kontaktieren.

Bitte beachten Sie, dass Sie kein automatisches Recht auf Stornierung oder Änderung haben, sofern dies nicht ausdrücklich in den Richtlinien und Einschränkungen des jeweiligen Angebots gestattet ist. Diese werden Ihnen vor der Buchung zur Verfügung gestellt.

Bei eigenständigen Flügen, Tickets, Flughafen-VIP-Services und anderen anbieterbeschränkten Leistungen sind Datumsänderungen, Streckenänderungen, Leistungsänderungen und Änderungen von Passagiernamen nach der Buchung grundsätzlich nicht gestattet, es sei denn, der jeweilige Reiseanbieter oder die anwendbaren Leistungsbedingungen erlauben dies ausdrücklich. Diese Einschränkung beschränkt keine zwingenden gesetzlichen Rechte und nicht das Recht, eine Pauschalreise gemäß Abschnitt 6E auf einen anderen geeigneten Reisenden zu übertragen, sofern die gesetzlichen Voraussetzungen für eine solche Übertragung erfüllt sind.

Aerogreet GmbH & Co. KG kann für die Stornierung oder Änderung Ihrer Buchung Gebühren erheben. Die Höhe dieser Gebühren ist in den jeweiligen Richtlinien und Einschränkungen festgelegt. Sie erklären sich bereit, alle anfallenden Gebühren zu übernehmen.

Wenn Sie eine Änderung vornehmen, wird der neue Preis Ihrer Buchung basierend auf den zu diesem Zeitpunkt geltenden Tarifen berechnet, die höher sein können als bei Ihrer ursprünglichen Buchung. Je näher die Änderung am Abreisedatum liegt, desto höher können diese Preise ausfallen.

Wenn mehrere Personen in einer Buchung enthalten sind (z. B. mehrere Flugtickets), werden Stornierungsgebühren für jede betroffene Person berechnet.

Teilweise Stornierung oder Änderung

Sollten Sie nur einen Teil Ihrer Buchung ändern oder stornieren wollen, und der Partner dies erlaubt, können zusätzliche Bearbeitungsgebühren anfallen. Diese werden Ihnen vor Zustimmung zur Änderung oder Stornierung offengelegt.

Stornierung oder Änderung durch uns oder den Reiseanbieter

Falls Ihre Buchung storniert wird, weil:

  • die Zahlung nicht rechtzeitig eingeht oder
  • der Reiseanbieter aus operativen Gründen die Buchung nicht durchführen kann (z. B. bei Überbuchung oder Schließung der Unterkunft),

werden wir Sie so schnell wie möglich informieren. Wir bemühen uns in einem solchen Fall, alternative Optionen anzubieten oder eine Rückerstattung zu ermöglichen.

Rückerstattung

Alle Rückerstattungen erfolgen auf die Zahlungsmethode, die Sie bei der ursprünglichen Buchung genutzt haben. Die Rückerstattung wird durch die Partei vorgenommen, die die ursprüngliche Zahlung erhalten hat (Aerogreet GmbH & Co. KG).

  • Bearbeitungszeit: Die Bearbeitungszeit kann je nach Zahlungsanbieter variieren. Aerogreet GmbH & Co. KG übernimmt keine Verantwortung für Verzögerungen im Rückerstattungsprozess.
  • Nicht erstattungsfähige Gebühren: Von uns erhobene Service- oder Bearbeitungsgebühren sind nicht erstattungsfähig, sofern während des Buchungsvorgangs nichts anderes angegeben wurde.

Rückerstattung bei Pauschalreisen

Sollten Sie eine Pauschalreise stornieren, gelten die in Abschnitt 6F (Pauschalreisen) beschriebenen Bedingungen. Entsprechende Rückerstattungen unterliegen ebenfalls den gesetzlichen Regelungen gemäß den Bestimmungen für verbundene Reiseleistungen.

Bei Fragen zu Stornierungen oder Änderungen können Sie uns unter [email protected] kontaktieren oder telefonisch unter +49 69 770 622 777 erreichen.

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Abschnitt 6: Spezifische Bedingungen für Reiseleistungen

Allgemeine Informationen

Dieser Abschnitt enthält wichtige Informationen und spezifische Bedingungen zu den verschiedenen Arten von Reiseleistungen, die über unseren Service angeboten werden. Diese Bedingungen ergänzen unsere Richtlinien und Einschränkungen, die Ihnen vor der Buchung zur Verfügung gestellt werden. Bitte beachten Sie, dass die jeweiligen Richtlinien und Einschränkungen Vorrang haben, falls es Widersprüche zu den nachfolgenden allgemeinen Bedingungen gibt.

Jede Reiseleistung kann separat oder als Teil einer Pauschalreise (siehe Abschnitt 6E) gebucht werden und unterliegt den entsprechenden Regelungen.

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A. Unterkünfte

Die Zimmerpreise (einschließlich aller anfallenden Steuern und Gebühren) werden Ihnen entsprechend angezeigt. Bitte beachten Sie, dass sich Steuern und Gebühren je nach gewählter Zahlungsoption unterscheiden können. Wechselkurse und Steuersätze können sich zwischen Buchung und Aufenthalt ändern.

Kaution

Einige Reiseanbieter verlangen beim Check-in eine Kreditkarte oder eine Kaution in bar zur Deckung von zusätzlichen Kosten, die während Ihres Aufenthalts anfallen können. Diese Kaution ist unabhängig von der Zahlung des Buchungsbetrags.

Nichtanreise für die erste Nacht

Falls Sie die erste Nacht Ihrer Buchung nicht antreten, aber für die folgenden Nächte einchecken möchten, informieren Sie uns bitte im Voraus. Ohne Benachrichtigung kann Ihre gesamte Buchung storniert werden. Rückerstattungen für Nichtanreisen unterliegen den Richtlinien des Reiseanbieters.

Mahlzeiten

Wenn Ihre Buchung Mahlzeiten umfasst, richtet sich deren Anzahl nach der Anzahl Ihrer Übernachtungen.

  • Vollpension: Beinhaltet Frühstück, Mittag- und Abendessen.
  • Halbpension: Beinhaltet Frühstück und entweder Mittag- oder Abendessen. Nicht in Anspruch genommene Mahlzeiten werden nicht rückerstattet.

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B. Flüge

Die Richtlinien und Einschränkungen der Reiseanbieter von Flugreiseleistungen werden vor der Buchung zur Verfügung gestellt. Diese umfassen insbesondere:

  • Beförderungsbedingungen
  • Gepäck
  • Check-in
  • Reisedokumente

Wenn Sie unsere Unternehmensgruppe (die die Zahlung im Namen des Reiseanbieters entgegennimmt) für eine eigenständige Flugbuchung bezahlen, handeln wir als Vertreter dieses Reiseanbieters. Ihr Vertrag für den Flug kommt zwischen Ihnen und dem jeweiligen Reiseanbieter zustande. Der Preis und die Verfügbarkeit Ihres Fluges sind erst garantiert, wenn Ihr Kauf des Reiseservice abgeschlossen und Ihre Tickets ausgestellt sind.

Billigflüge

Bei bestimmten Flügen wurde der angezeigte Preis möglicherweise aus einer anderen Währung umgerechnet. Dadurch erhalten Sie lediglich einen geschätzten Preis in Ihrer Landeswährung. Der tatsächlich von der Fluggesellschaft berechnete Betrag kann aufgrund unterschiedlicher Wechselkurse von Banken und Kreditkarteninstituten abweichen. Der endgültige Betrag wird Ihnen vor Abschluss der Buchung genannt. Weitere Informationen zu Gebühren von Banken oder Kreditkarteninstituten finden Sie in Abschnitt 4 (Zahlung).

Einige Flüge mit Billigfluggesellschaften können nur direkt über die Fluggesellschaft geändert oder storniert werden. Wir erhalten möglicherweise keine Benachrichtigung über Änderungen, die Sie direkt bei der Fluggesellschaft vornehmen, oder über Flugplanänderungen seitens der Fluggesellschaft. Solche Änderungen sind möglicherweise nicht in Ihrem Reiseplan aufgeführt. Es wird empfohlen, Bestätigungs-E-Mails der Fluggesellschaft zu drucken, um stets aktuelle Informationen zu haben.

Allgemeine Geschäftsbedingungen für Flüge

1. Fluggesellschaften bestimmen ihre Flugpläne

  1. Fluggesellschaften können Flugpläne aus verschiedenen Gründen ändern oder stornieren (z. B. mechanische Probleme oder schlechtes Wetter). Wir informieren Sie über alle uns von der Fluggesellschaft übermittelten Änderungen oder Stornierungen Ihres Reiseplans und helfen Ihnen bei der Prüfung Ihrer Optionen. Überprüfen Sie die geplante Abflugzeit immer vor Ihrer Reise.

2. Sitzplatzverfügbarkeit

  1. Die Fluggesellschaften kontrollieren die Sitzplatzvergabe, und wir können keine Verfügbarkeit bestimmter Sitzplätze garantieren, auch wenn diese im Voraus gebucht wurden.

3. Hin- und Rückflüge

  1. Wenn Sie einen Hin- und Rückflug buchen und den Hinflug nicht antreten, kann die Fluggesellschaft den Rückflug ohne Rückerstattung stornieren.

4. Sonder- oder Charterflüge

  • Details zu Fluggesellschaft, Flugplan, Flugzeugtyp oder Reiseplan sind nur Anhaltspunkte und können sich auch nach der Bestätigung ändern. Prüfen Sie vor der Buchung die entsprechenden Richtlinien.

5. Zusätzliche Gebühren

  • Einige Fluggesellschaften erheben zusätzliche Gebühren für Mahlzeiten, Gepäck oder Sitzplatzpräferenzen. Solche Informationen dienen nur der Orientierung und können von den Fluggesellschaften aktualisiert werden.

6. Beförderung von Kindern

  • Kinder über 2 Jahre benötigen ein Ticket zum Kindertarif für Hin- und Rückflug.
  • Kindern unter 2 Jahren wird ein Sitzplatz nur zugewiesen, wenn ein Ticket zum Kindertarif gebucht wurde.
  • Unbegleitete Kinder unter 14 Jahren dürfen nur gemäß den Richtlinien der Fluggesellschaft fliegen.

Gefahrstoffe

  • Die Mitnahme von Gefahrstoffen an Bord ist generell verboten.

Kombinierte One-Way-Tickets

  • Statt eines Hin- und Rückflugtickets können Sie zwei One-Way-Tickets buchen. Diese bieten oft größere Flexibilität, unterliegen jedoch den individuellen Richtlinien der jeweiligen Flüge. Änderungen an einem der Flüge können Auswirkungen auf den anderen Flug haben, wofür zusätzliche Gebühren anfallen können. Wir informieren Sie, wenn Sie kombinierte One-Way-Tickets buchen, damit Sie eine fundierte Entscheidung treffen können.

Flugmeilen und Gutscheine

  • Flugmeilen und Gutscheine aus Treueprogrammen können nicht für Buchungen über unseren Service genutzt werden.

Durchführende Fluggesellschaften

  • Flüge werden manchmal von anderen Fluggesellschaften durchgeführt. Details zur ausführenden Fluggesellschaft finden Sie in Ihrem Reiseplan. Die Fluggesellschaft, die das Ticket ausstellt, berechnet den Flug und erscheint auf Ihrer Zahlungsabrechnung.

Nichtantritt oder Stornierung

  • Im Falle eines Nichtantritts oder einer Stornierung der Reise können Sie eine Rückerstattung von Flughafensteuern und -gebühren beantragen, die im Flugpreis enthalten sind. Kontaktieren Sie uns hierzu per E-Mail unter [email protected] oder telefonisch unter +49 69 770 622 777. Wir leiten Ihren Antrag an die Fluggesellschaft weiter.

Entschädigung für Stornierungen, Nichtbeförderung und Verspätungen

  • Gemäß der Verordnung (EG) 261/2004 haben Sie möglicherweise Anspruch auf Entschädigung, wenn ein Flug storniert, verspätet oder Sie nicht befördert werden.

Haftung der Fluggesellschaft

  • Gesetze, internationale Übereinkommen und Richtlinien der Fluggesellschaft können die Haftung der Fluggesellschaft für Todesfälle, Körperverletzungen oder andere Schäden einschränken.

EU-Gemeinschaftsliste

  • Eine Liste der Luftfahrtunternehmen, denen der Flugbetrieb in der Europäischen Gemeinschaft untersagt ist, finden Sie gemäß den EU-Vorschriften hier.

Ticketausstellung und Bearbeitung

  • Eine Flugreservierung ist erst abgeschlossen, wenn sie bestätigt und, soweit anwendbar, ticketiert wurde. Wir haften nicht für Tariferhöhungen, Verlust der Verfügbarkeit oder sonstige Änderungen, die eintreten, während Zahlungsdaten, Rechnungsadresse, Kartenprüfdaten oder Anbieterbestätigung geprüft werden, es sei denn, dies wurde durch unser Verschulden verursacht oder zwingendes Recht bestimmt etwas anderes.
  • Wenn ein Ticket oder eine Leistung nicht ausgestellt werden kann, weil der Anbieter die Buchung nicht bestätigt, sich der Tarif ändert, die Zahlung nicht verarbeitet werden kann oder ein Bearbeitungsfehler auftritt, werden wir Sie informieren und, soweit angemessen möglich, verfügbare Alternativen oder eine Rückerstattung der für die nicht verfügbare Leistung erhaltenen Beträge anbieten.

Flugplanänderungen und erneute Bestätigung des Reiseplans

  • Flugpläne, eingesetzte Fluggeräte, Zwischenstopps und Streckenführungen können sich nach der Buchung ändern. Sie sind dafür verantwortlich, Ihren Reiseplan, Flugzeiten und Terminalinformationen vor Abflug und erneut während Ihrer Reise bei der Fluggesellschaft zu prüfen und zu bestätigen.
  • Wenn eine Fluggesellschaft einen Flug ändert oder storniert, bestimmen die Beförderungsbedingungen der Fluggesellschaft und das anwendbare Fluggastrecht Ihre Rechte. Wir unterstützen Sie mit den uns verfügbaren Informationen, kontrollieren jedoch keine Flugplanänderungen der Fluggesellschaften.

Ticketzustellung

  • Die meisten Flugtickets werden elektronisch ausgestellt. Wenn ein Papierticket, Gutschein oder anderes Reisedokument physisch zugestellt werden muss, kann die Zustellung per Post oder Kurier erfolgen und es können zusätzliche Zustellgebühren anfallen. Sie sind für die Angabe einer korrekten Zustelladresse verantwortlich; zusätzliche Zustell- oder Adresskorrekturgebühren können an Sie weitergegeben werden.

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C. Mietwagen

Ihr Vertrag für den gebuchten Mietwagen kommt zwischen Ihnen und dem jeweiligen Reiseanbieter zustande.

Zahlung

Bei bestimmten Buchungen wird die Zahlung für die Mietwagenbuchung direkt vom Reiseanbieter und nicht von unserer Unternehmensgruppe in Rechnung gestellt.

Bei der Abholung Ihres Mietwagens ist eine gültige Kreditkarte durch Sie oder den Fahrer vorzulegen. Prüfen Sie vorab bei uns, welche Kreditkarten akzeptiert werden, da Debitkarten in der Regel nicht akzeptiert werden. Wir können während der Mietdauer eine Autorisierungsanfrage in Form einer Kaution an Ihr Kreditkarteninstitut stellen. Stellen Sie sicher, dass Ihr Kreditlimit hierfür ausreicht. Für einige größere Fahrzeugklassen können zwei Kreditkarten erforderlich sein.

Wenn diese Vorschriften nicht eingehalten werden, können wir Ihnen das Fahrzeug möglicherweise nicht zur Verfügung stellen. In solchen Fällen können Sie, vorbehaltlich der Richtlinien und Einschränkungen, bis zum vollen Preis der Mietwagenleistung verpflichtet werden.

Zusatzgebühren

Zusätzliche Gebühren können anfallen. Diese Gebühren umfassen beispielsweise:

  • Betankung
  • Winterreifen
  • Gebühren für zusätzliche Fahrer
  • Zusatzgebühren für junge Fahrer
  • Kindersitze
  • Überbringungs- und Abholgebühren

Bitte beachten Sie, dass wir und der Reiseanbieter nicht für die Zahlung solcher Zusatzgebühren verantwortlich sind. Anfragen für optionale Extras (z. B. Kindersitze) unterliegen der Verfügbarkeit und können nicht garantiert werden.

Im Falle von Diebstahl oder Beschädigung des Mietwagens kann eine Selbstbeteiligung anfallen, die an den Reiseanbieter zu zahlen ist. Die Höhe der Selbstbeteiligung variiert je nach Reiseanbieter und Anmietland. Durch die Buchung eines optionalen zusätzlichen Versicherungsschutzes können Sie die Selbstbeteiligung reduzieren oder eliminieren. Wir und der Reiseanbieter übernehmen keine Verantwortung für Selbstbeteiligungen oder den zusätzlichen Versicherungsschutz.

Kraftstoff ist in der Regel nicht im Mietpreis enthalten. Einige Reiseanbieter berechnen die Betankung bei der Rückgabe des Fahrzeugs. Sofern nicht anders vereinbart, muss der Mietwagen in derselben Filiale zurückgegeben werden, in der er abgeholt wurde.

Abholung und Nutzung von Mietwagen

  • Mindestalter der Fahrer: In der Regel müssen Fahrer zwischen 21 und 75 Jahre alt sein. Abweichungen sind je nach Reiseanbieter und Anmietland möglich. Fahrer unter 25 oder über 70 Jahre können zusätzliche Gebühren entrichten müssen.
  • Führerscheinanforderungen: Bei der Abholung muss ein gültiger Führerschein vorgelegt werden, der für die gemietete Fahrzeugkategorie ausgestellt ist. Bei internationalen Mieten können weitere Anforderungen gelten. Führerscheine, die nicht in lateinischer Schrift verfasst sind, erfordern einen internationalen Führerschein. In EU-Ländern benötigen Fahrer mit einem außerhalb der EU ausgestellten Führerschein ebenfalls einen internationalen Führerschein. Weitere Unterlagen wie ein Reisepass oder Adressnachweise können erforderlich sein.

In der Regel ist die Mitnahme des Mietwagens außerhalb des Anmietlandes oder auf Fähren nicht gestattet. Es können zusätzliche Einschränkungen gelten.

Stornierung von Buchungen und ungenutzte Miettage

Für Buchungen, die innerhalb von 6 Stunden vor der Abholung storniert werden, oder für ungenutzte Miettage werden keine Rückerstattungen angeboten.

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D. Aktivitäten

Ihr Vertrag für gebuchte Aktivitäten kommt zwischen Ihnen und dem jeweiligen Reiseanbieter zustande.

Haftungsausschluss

Einige Reiseanbieter, die Aktivitäten anbieten, können von Ihnen verlangen, vor der Teilnahme an der gebuchten Reiseleistung einen Haftungsausschluss zu unterzeichnen. Dieser dient dazu, Risiken im Zusammenhang mit der Teilnahme an der Aktivität abzudecken.

Nichtübertragbarkeit und Rückerstattungen

Reiseleistungen der Art „Aktivitäten“ sind in der Regel nicht übertragbar. Es besteht kein Anspruch auf Rückerstattungen oder Änderungen, es sei denn:

  • Der Reiseanbieter storniert die gebuchte Aktivität, oder
  • Die Aktivität ist Teil einer Pauschalreise, und die entsprechenden Rechte ergeben sich aus Abschnitt 6E (Pauschalreisen).

Wir empfehlen Ihnen, die Richtlinien und Einschränkungen des jeweiligen Reiseanbieters vor der Buchung sorgfältig zu lesen, um Missverständnisse zu vermeiden.

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E. Pauschalreisen

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I. Definierte Wörter/Sätze

In diesem Abschnitt gelten folgende Definitionen:

  • „Verbundene Reiseleistung“

    Bezeichnet mindestens zwei verschiedene Arten von Reiseleistungen, die für dieselbe Reise oder denselben Urlaub erworben wurden und keine Pauschalreise darstellen. Diese führen zum Abschluss separater Verträge mit den einzelnen Reiseanbietern, wenn Aerogreet GmbH & Co. KG Folgendes ermöglicht:

  • (a) Die getrennte Auswahl und Bezahlung jeder Reiseleistung bei einem einzelnen Besuch oder Kontakt mit unserer Verkaufsstelle; oder
  • (b) Die gezielte Beschaffung mindestens einer weiteren Reiseleistung von einem anderen Reiseanbieter.

Kombinationen von Reiseleistungen, die keine wesentlichen Merkmale der Reise oder des Urlaubs darstellen oder keinen wesentlichen Wertanteil haben, werden nicht als „verbundene Reiseleistung“ eingestuft.

„Pauschalreise“

Bezeichnet eine Kombination von mindestens zwei verschiedenen Arten von Reiseleistungen für dieselbe Reise oder denselben Urlaub, wenn:

  • (a) Diese Leistungen von Aerogreet GmbH & Co. KG kombiniert werden, bevor ein einziger Vertrag geschlossen wird, oder
  • (b) Diese Leistungen unabhängig von separaten Verträgen wie folgt erworben werden:
  • (i) An einer einzigen Verkaufsstelle gemeinsam ausgewählt,
  • (ii) Zu einem Gesamt- oder Pauschalpreis angeboten,
  • (iii) Mit der Bezeichnung „Pauschalreise“ beworben,
  • (iv) Nach Vertragsabschluss kombiniert, oder
  • (v) Über verbundene Online-Buchungsprozesse erworben.

Kombinierte Reiseleistungen mit touristischen Zusatzleistungen (z. B. Skipässe), die weniger als 25 % des Gesamtwerts ausmachen, stellen keine Pauschalreise dar.

„Reiseleistung“

Bedeutet:

  • (a) Beförderung von Passagieren,
  • (b) Unterkünfte, die nicht zu Wohnzwecken dienen,
  • (c) Vermietung von Fahrzeugen oder Motorrädern,
  • (d) Andere touristische Leistungen, wie Eintrittskarten, Führungen oder Wellnessanwendungen.

Unvermeidbare und außergewöhnliche Umstände

  • Bezeichnen Situationen außerhalb der Kontrolle von Aerogreet GmbH & Co. KG oder eines Reiseanbieters, wie Krieg, Terrorismus, Naturkatastrophen oder erhebliche Risiken für die Gesundheit, die auch durch angemessene Maßnahmen nicht hätten vermieden werden können.

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II. Ihre Pauschalreise

II. Ihre Pauschalreise

Ihre Buchungsbestätigung enthält alle relevanten Details zu Ihrer Pauschalreise. Aerogreet GmbH & Co. KG fungiert gemäß den Pauschalreiseverordnungen als Veranstalter der Pauschalreise, und Ihr Vertrag kommt direkt mit Aerogreet GmbH & Co. KG zustande.

Die von Aerogreet GmbH & Co. KG bereitgestellten Pauschalreisen unterliegen:

  1. 1. Diesen Nutzungsbedingungen und
  2. 2. Den relevanten Richtlinien der Anbieter, aus denen die Pauschalreise besteht (z. B. Fluggesellschaften oder Unterkünfte).

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III. Buchungen

Alle Buchungen sind abhängig von der Verfügbarkeit zum Zeitpunkt der Buchung. Aerogreet GmbH & Co. KG bemüht sich um aktuelle Informationen, kann jedoch die Verfügbarkeit nicht garantieren. Ein Vertrag für Ihre Pauschalreise kommt erst zustande, wenn:

  1. 1. Sie den vollständigen Preis bezahlt haben und
  2. 2. Sie eine Buchungsbestätigung erhalten.

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IV. Preise

Aerogreet GmbH & Co. KG behält sich das Recht vor, Preise nach Vertragsabschluss zu ändern, falls:

  • (a) Transportkosten aufgrund von Energiepreisen steigen,
  • (b) Steuern oder Gebühren durch Dritte (z. B. Flughafengebühren) angepasst werden, oder
  • (c) Wechselkursschwankungen eintreten.

Erhöhungen über 8 % des Gesamtpreises berechtigen Sie zu:

  1. Akzeptieren der Preiserhöhung,
  2. Kostenfreier Stornierung mit vollständiger Rückerstattung, oder
  3. Auswahl einer alternativen Pauschalreise.

Preise für Pauschalreisen können Steuern und Gebühren enthalten, die für die enthaltenen Bestandteile wie Flüge, Unterkünfte, Mietwagen und Aktivitäten gelten. Zusätzliche Treibstoff-, Sicherheits-, Gepäck-, Sitzplatzreservierungs-, Hotelnebenkosten-, lokale Steuer-, Versicherungs-, Mietwagenschutz-, Rückgabe-, Kindersitz- oder vergleichbare Zuschläge können dennoch vom jeweiligen Reiseanbieter beim Check-in, bei der Abholung oder bei Nutzung der Leistung erhoben werden, sofern sie in Ihrer Buchungsbestätigung nicht ausdrücklich enthalten sind.

Die Zahlung für Pauschalreisen ist bei Buchung vollständig zu leisten, sofern keine individuelle schriftliche Vereinbarung etwas anderes vorsieht. Sie ermächtigen uns und unsere autorisierten Zahlungsdienstleister, die Zahlung des geschuldeten Gesamtbetrags der Pauschalreise abzuwickeln.

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V. Stornierungen und Änderungen durch Sie

Stornierungen:

  • Sie können Ihre Pauschalreise jederzeit vor Beginn stornieren. Aerogreet GmbH & Co. KG kann jedoch Stornierungsgebühren erheben, um bereits entstandene Kosten zu decken.
  • Bei unvermeidbaren und außergewöhnlichen Umständen können Sie ohne Gebühren stornieren, z. B. bei erheblichen Sicherheitsrisiken am Reiseziel.

Änderungen:

  • Änderungen an der Buchung sind nur nach Verfügbarkeit möglich. Aerogreet GmbH & Co. KG erhebt hierfür Bearbeitungsgebühren sowie mögliche Zusatzkosten der Anbieter.

Teilnehmeraustausch:

  • Sie können Ihre Reise auf eine andere Person übertragen, sofern diese die Bedingungen erfüllt. Informieren Sie Aerogreet GmbH & Co. KG mindestens 7 Tage vor Reisebeginn. Gebühren können anfallen, insbesondere bei Flugumbuchungen.

Komponentenbezogene Regeln:

  • Änderungen an einem Bestandteil einer Pauschalreise können entsprechende Änderungen an anderen Bestandteilen erforderlich machen und unterliegen Verfügbarkeit, Anbietergebühren und Tarifdifferenzen.
  • Innerhalb kurzer Zeiträume vor Abreise können einzelne Bestandteile nach den Anbieterregeln nicht erstattungsfähig oder nicht änderbar sein. Diese Anbieterregeln gelten nur insoweit, als sie Ihre zwingenden Pauschalreiserechte nach diesem Abschnitt 6E nicht einschränken.
  • Nach Reisebeginn erfolgt keine Rückerstattung für vorzeitigen Check-out, vorzeitige Rückgabe eines Mietwagens, nicht genutzte Aktivitäten oder sonstige nicht genutzte Teile, es sei denn, zwingendes Recht, die Pauschalreiseregeln in diesem Abschnitt 6E oder die anwendbaren Anbieterbedingungen gewähren Ihnen einen entsprechenden Anspruch.

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VI. Stornierung und Änderungen durch Aerogreet GmbH & Co. KG

Stornierung:

  • In seltenen Fällen kann Aerogreet GmbH & Co. KG gezwungen sein, Ihre Reise zu stornieren. In solchen Fällen bietet Aerogreet GmbH & Co. KG entweder eine alternative Reise oder eine vollständige Rückerstattung an.

Änderungen:

  • Wenn wesentliche Änderungen an Ihrer Reise vorgenommen werden müssen (z. B. Änderung des Abflugortes), werden Sie informiert und können:
  1. Die Änderungen akzeptieren,
  2. Die Reise stornieren und eine Rückerstattung erhalten, oder
  3. Eine alternative Reise wählen.

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VII. Verantwortung von Aerogreet GmbH & Co. KG

Aerogreet GmbH & Co. KG unterstützt Sie im Falle von Problemen während Ihrer Reise, z. B. durch Bereitstellung von Notfallinformationen und alternativen Leistungen. Informieren Sie Aerogreet GmbH & Co. KG unverzüglich über Leistungsstörungen, um Ansprüche geltend zu machen

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VIII. Preisminderung und Schadensersatz

  • Preisminderung:

    Sie haben Anspruch auf eine Preisminderung, wenn Reiseleistungen nicht oder unzureichend erbracht wurden.

  • Schadensersatz:

    Bei Vorliegen eines Reisemangels kann der Reisende unbeschadet seiner sonstigen gesetzlichen Rechte Schadensersatz nach § 651n BGB verlangen. Ein Anspruch auf Schadensersatz besteht nicht, soweit der Reisemangel vom Reisenden verschuldet ist, von einem Dritten verschuldet ist, der weder Leistungserbringer ist noch in anderer Weise an der Erbringung der vom Pauschalreisevertrag umfassten Reiseleistungen beteiligt ist, und der Reisemangel für Aerogreet GmbH & Co. KG nicht vorhersehbar oder nicht vermeidbar war, oder der Reisemangel durch unvermeidbare, außergewöhnliche Umstände verursacht wurde. Wird die Pauschalreise vereitelt oder erheblich beeinträchtigt, kann der Reisende außerdem wegen nutzlos aufgewendeter Urlaubszeit eine angemessene Entschädigung in Geld verlangen. Zwingende gesetzliche Ansprüche des Reisenden bleiben unberührt.

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IX. Insolvenzschutz

Aerogreet GmbH & Co. KG hat sich gemäß § 651r BGB bei der Deutschen Reisesicherungsfonds GmbH gegen Insolvenz abgesichert. Mit Ihrer Buchungsbestätigung erhalten Sie eine Versicherungsbestätigung, die Ihre Ansprüche im Insolvenzfall sicherstellt.

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F. Flughafen-VIP-Services

Flughafen-VIP-Services können Meet and Assist, Meet and Greet, Begleitung durch Flughafenformalitäten, Passagiertransport zum oder vom Flugzeug, soweit verfügbar, Porter-Services, Gepäckassistenz, Wartezeit in VIP-Lounges vor dem Flug, Fast-Track-Unterstützung durch ausgewiesene Check-in-, Pass-, Zoll-, Tax-Free- oder Gepäckkontrollstellen sowie andere flughafenspezifische VIP-Verfahren umfassen. Der genaue Umfang hängt vom Flughafen, der ausgewählten Leistung, lokalen Regeln und dem jeweiligen Reiseanbieter ab.

Buchung und Fristen:

  • Buchungsanfragen für Flughafen-VIP-Services sollten so früh wie möglich eingereicht werden und werden grundsätzlich 72 bis 48 Stunden vor Ankunft oder Abflug angenommen, abhängig vom Flughafen und der lokalen Zeit am Zielort.
  • Buchungen und Anfragen, die kurzfristig vor Ankunft oder Abflug getätigt bzw. eingereicht werden, können als Eilaufträge behandelt werden und einem Eilzuschlag unterliegen. Die genauen Vorlauffristen sowie die Höhe des jeweiligen Eilzuschlags (in Prozent) variieren je nach Flughafen. Diese flughafenspezifischen Bedingungen werden dem Kunden im Buchungsprozess vor Abschluss der Buchung transparent ausgewiesen und sind Bestandteil des Vertrages.
  • Anfragen sowie Datums- oder Zeitänderungen für Leistungen am Samstag, Sonntag oder Montag müssen möglicherweise bis 12:00 Uhr am vorhergehenden Freitag in der lokalen Zeit des Zielflughafens eingereicht werden.
  • Verschiedene Flughäfen wenden unterschiedliche Buchungsfristen, Bedingungen und betriebliche Einschränkungen an. Wir bitten Sie daher, Flughafen-VIP-Services im Voraus zu buchen und die flughafenspezifischen Bedingungen zum Zeitpunkt der Buchung zu prüfen.

Buchungsinformationen:

  • Anfragen für Flughafen-VIP-Services müssen in Textform erfolgen, zum Beispiel per E-Mail oder über die von uns bereitgestellten Buchungstools.
  • Eine Anfrage sollte Namen und Nachnamen der zu betreuenden Personen, Staatsangehörigkeit, soweit erforderlich, Ankunfts- oder Abflugdatum, Flugnummer und Uhrzeit, Kontaktdaten des Kunden und der Person oder des Unternehmens, das die Leistung anfragt, Flughafen der Ankunft oder des Abflugs, angefragte VIP-Lounge, falls anwendbar, sowie Zahlungs- oder Garantiedaten, soweit erforderlich, enthalten.
  • Für Stammkunden oder Unternehmen, die mit uns auf Grundlage eines gesonderten Vertrags zusammenarbeiten, können besondere Bedingungen gelten, sofern diese ausdrücklich vereinbart wurden.

Zuschläge und Vorauszahlung:

  • Alle Preise können sich bis zur Annahme der Buchung ändern, sofern kein verbindlicher Preis bestätigt wurde.
  • Für Leistungen außerhalb der regulären Geschäftszeiten (z. B. zwischen 20:00 Uhr und 08:00 Uhr), für Leistungen am Wochenende (Samstagabend bis Sonntag), an Feiertagen sowie für kurzfristige Buchungen (Last-Minute-Buchungen) können zusätzliche Gebühren bzw. Zuschläge anfallen. Die genaue Höhe dieser Zuschläge variiert je nach Flughafen, wird dem Kunden im Buchungsprozess vor Abschluss der Buchung transparent ausgewiesen und ist Bestandteil des Vertrages.
  • Für Flughafen-VIP-Services kann eine Vorauszahlung von 100% verlangt werden. Eine gültige Kreditkarte oder eine andere Zahlungsgarantie kann ebenfalls erforderlich sein.

Stornierungsfristen:

  • Sofern keine abweichenden flughafenspezifischen Bedingungen, Reiseanbieterregeln, zwingendes Recht oder Pauschalreiserechte gelten, kann die Stornierung von Flughafen-VIP-Services bis 96 Stunden vor der lokalen Leistungszeit kostenfrei sein.
  • Eine Stornogebühr von 20% kann von 96 bis 72 Stunden vor der lokalen Leistungszeit anfallen.
  • Eine Stornogebühr von 35% kann von 72 bis 48 Stunden vor der lokalen Leistungszeit anfallen.
  • Eine Stornogebühr von 60% kann von 48 bis 24 Stunden vor der lokalen Leistungszeit anfallen.
  • Eine Stornogebühr von 100% kann weniger als 24 Stunden vor der lokalen Leistungszeit oder bei Nichterscheinen anfallen.

Flughafen-VIP-Services sind betrieblich sensibel und hängen von Flughafengenehmigungen, Verfahren der Fluggesellschaften, Sicherheitsvorschriften, Grenzkontrollanforderungen und der lokalen Verfügbarkeit von Anbietern ab. Nicht standardmäßige VIP-Verfahren können an einigen Flughäfen nur auf Anfrage verfügbar sein. Flughafen- und anbieterspezifische Bedingungen gelten zusätzlich zu diesen AGB, beschränken jedoch keine zwingenden gesetzlichen Rechte oder Pauschalreiserechte, soweit diese Rechte anwendbar sind.

Last-Minute-Buchungen und –Anfragen:

Eine Buchung gilt als ‚Last-Minute‘, wenn sie innerhalb des für den jeweiligen Flughafen in den flughafenspezifischen Bedingungen angegebenen Zeitraums erfolgt.

Die jeweils geltende Frist und die besonderen Stornierungsbedingungen werden dem Kunden vor Abgabe seiner Vertragserklärung angezeigt.

Bei einer Buchung auf Anfrage kommt der Vertrag durch die ausdrückliche Annahme unseres individuellen Angebots in Textform zustande. Die operative Bearbeitung beginnt unmittelbar nach Vertragsschluss und erfolgreicher Zahlungsautorisierung.

Storniert der Kunde eine Last-Minute-Buchung nach Vertragsschluss, kann eine Stornierungsentschädigung bis zur Höhe des vereinbarten Buchungspreises anfallen (abzüglich ersparter Aufwendungen).

Dem Kunden bleibt ausdrücklich der Nachweis gestattet, dass überhaupt kein Schaden oder ein wesentlich geringerer Schaden entstanden ist.

Zwingende gesetzliche Rechte, insbesondere anwendbare Pauschalreiserechte, bleiben unberührt.

Kann die gebuchte Leistung von dem örtlichen Leistungserbringer nicht bestätigt oder erbracht werden, werden die für diese Leistung erhaltenen Zahlungen unverzüglich und vollständig erstattet beziehungsweise eine Zahlungsautorisierung aufgehoben.

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ANHANG 1 – FORMBLATT FÜR PAUSCHALREISEN

Wichtige Informationen zu Ihren Rechten bei Pauschalreisen

Unter bestimmten Umständen kann durch die von Ihnen gebuchten Reiseleistungen eine Pauschalreise entstehen, wobei Aerogreet GmbH & Co. KG als Veranstalter dieser Pauschalreise fungiert. Sollte dies zutreffen, werden wir Sie auffordern, die folgenden wichtigen Informationen zur Kenntnis zu nehmen.

Die Kombination von Reisedienstleistungen, die Ihnen angeboten wird, ist eine Pauschalreise im Sinne der EU-Richtlinie 2015/2302. Sie profitieren daher von allen EU-Rechten in Bezug auf Pauschalreisen. Aerogreet GmbH & Co. KG ist für die ordnungsgemäße Erbringung der Pauschalreise als Ganzes in vollem Umfang verantwortlich.

Darüber hinaus verfügt Aerogreet GmbH & Co. KG, wie gesetzlich vorgeschrieben, über Schutzmechanismen, um Ihre Zahlungen zu erstatten und, falls ein Transport Bestandteil der Pauschalreise ist, Ihre Rückbeförderung im Falle einer Insolvenz sicherzustellen.

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Ihre wichtigsten Rechte gemäß der Richtlinie (EU) 2015/2302

1. Wesentliche Informationen vor Vertragsschluss

  • Reisende erhalten vor Abschluss des Pauschalreise-Vertrags alle wesentlichen Informationen über die Pauschalreise.

2. Haftung für Leistungserbringung

  • Es haftet mindestens ein Händler für die ordnungsgemäße Erbringung aller im Vertrag enthaltenen Reiseleistungen.

3. Notrufnummer und Kontaktstellen

  • Reisende erhalten eine Notrufnummer oder Angaben zu einer Kontaktstelle, über die sie sich mit dem Veranstalter oder Reisebüro in Verbindung setzen können.

4. Übertragbarkeit der Pauschalreise

  • Reisende können die Pauschalreise nach angemessener Frist und möglicherweise gegen zusätzliche Kosten auf eine andere Person übertragen.

5. Preisänderungen und Rechte bei Erhöhung

  • Der Preis der Pauschalreise darf nur erhöht werden, wenn bestimmte Kosten (z. B. Kraftstoffpreise) steigen und dies ausdrücklich im Vertrag vorgesehen ist.

Preiserhöhungen sind nur bis spätestens 20 Tage vor Beginn der Pauschalreise zulässig.

  • Bei einer Erhöhung von mehr als 8 % des Gesamtpreises kann der Reisende den Vertrag kündigen.
  • Sinkende Kosten müssen durch eine Preisminderung an den Reisenden weitergegeben werden.

6. Rechte bei erheblichen Änderungen

  • Reisende können den Vertrag ohne Kündigungsgebühr beenden und eine vollständige Rückerstattung erhalten, wenn wesentliche Elemente der Pauschalreise (mit Ausnahme des Preises) erheblich geändert werden. Wird die Pauschalreise durch den Veranstalter storniert, haben Reisende Anspruch auf Rückerstattung und gegebenenfalls Entschädigung.

7. Rechte bei außergewöhnlichen Umständen

  • Reisende können den Vertrag vor Beginn der Pauschalreise ohne Kündigungsgebühr beenden, wenn außergewöhnliche Umstände (z. B. schwerwiegende Sicherheitsprobleme am Zielort) vorliegen.

8. Option zur Kündigung vor Reisebeginn

  • Reisende können den Vertrag jederzeit vor Beginn der Pauschalreise gegen eine angemessene und vertretbare Kündigungsgebühr kündigen.

9. Alternative Arrangements bei Leistungsstörungen

  • Wenn wesentliche Bestandteile der Pauschalreise nach Beginn nicht wie vereinbart erbracht werden können, müssen ohne zusätzliche Kosten geeignete alternative Arrangements angeboten werden. Reisende können den Vertrag ohne Kündigungsgebühr beenden, wenn die Mängel die Durchführung der Pauschalreise erheblich beeinträchtigen und der Veranstalter das Problem nicht behebt.

10. Anspruch auf Preisminderung und Schadensersatz

  • Reisende haben Anspruch auf Preisminderung und/oder Schadensersatz, wenn die Reiseleistungen nicht oder nicht ordnungsgemäß erbracht werden.

11. Pflicht zur Unterstützung

  • Der Veranstalter muss Unterstützung leisten, wenn Reisende in Schwierigkeiten geraten.

12. Insolvenzschutz

  • Im Falle der Insolvenz des Reiseveranstalters werden Zahlungen erstattet. Wenn die Insolvenz nach Beginn der Pauschalreise eintritt und Transport Bestandteil der Reise ist, wird die Rückbeförderung gewährleistet.

    Aerogreet GmbH & Co. KG hat eine Insolvenzabsicherung mit der Deutschen Reisesicherungsfonds GmbH abgeschlossen.

    Kontakt bei Insolvenz:

    Deutsche Reisesicherungsfonds GmbH

    Sächsische Straße 1, 10707 Berlin, Deutschland

    Tel.: +49 (0) 30 78954770

    E-Mail: [email protected]

13. Weitere Informationen

  • Die Richtlinie (EU) 2015/2302 in der in nationales Recht umgesetzten Form finden hier.

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ANHANG 2 – FORMBLATT ZUR UNTERRICHTUNG DES REISENDEN IM FALL VON VERBUNDENEN REISELEISTUNGEN GEMÄSS DEN PAUSCHALREISEVERORDNUNGEN

Standardinformationsblatt für verbundene Reiseleistungen

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Wichtige Informationen zu verbundenen Reiseleistungen

Unter bestimmten Umständen kann eine verbundene Reiseleistung entstehen, wenn Sie sich dazu entscheiden, mehrere Reiseleistungen über unseren Service zu buchen. Sollte dies der Fall sein, werden wir Sie dazu auffordern, die folgenden wichtigen Informationen zur Kenntnis zu nehmen:

1. Kein Anspruch auf Pauschalreiserechte

Wenn Sie nach der Auswahl und Zahlung einer Reiseleistung zusätzliche Reiseleistungen für Ihre Reise über unseren Service buchen, gelten die Rechte der Richtlinie (EU) 2015/2302 für Pauschalreisen nicht. Daher können Sie keine Rechte in Anspruch nehmen, die speziell für Pauschalreisen vorgesehen sind.

2. Verantwortlichkeit für die Erbringung der Leistungen

Aerogreet GmbH & Co. KG ist nicht für die ordnungsgemäße Erbringung der einzelnen Reiseleistungen verantwortlich. Bei Problemen wenden Sie sich bitte direkt an den jeweiligen Leistungserbringer.

3. Entstehung einer verbundenen Reiseleistung

Wenn Sie jedoch während desselben Besuchs auf unserem Service weitere Reiseleistungen buchen, werden diese Reiseleistungen Teil einer verbundenen Reiseleistung. In diesem Fall setzen wir, wie vom EU-Recht vorgeschrieben, einen Schutzmechanismus ein.

4. Schutzmechanismus bei Insolvenz

Dieser Schutzmechanismus gewährleistet, dass Zahlungen, die Sie an Aerogreet GmbH & Co. KG für Leistungen geleistet haben, die aufgrund unserer Insolvenz nicht erbracht werden, zurückerstattet werden.

Wichtig: Wenn Ihre Zahlungen direkt an den jeweiligen Reiseanbieter erfolgen, hat Aerogreet GmbH & Co. KG keine Absicherungen getroffen, um Ihnen diese Zahlungen zurückzuerstatten. Der Schutzmechanismus deckt außerdem keine Erstattung ab, wenn der betreffende Reisedienstleister insolvent wird.

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Weiterführende Informationen zum Insolvenzschutz

Aerogreet GmbH & Co. KG hat eine Insolvenzabsicherung bei der Deutschen Reisesicherungsfonds GmbH abgeschlossen. Sie können diese Einrichtung kontaktieren, wenn Ihnen Reiseleistungen aufgrund der Insolvenz von Aerogreet GmbH & Co. KG verweigert werden:

  • Deutsche Reisesicherungsfonds GmbH Sächsische Straße 1, 10707 Berlin, Deutschland Tel.: +49 30 78954770 E-Mail: [email protected]

Hinweis:

Diese Insolvenzabsicherung gilt nicht für Verträge mit anderen Parteien als Aerogreet GmbH & Co. KG, die trotz der Insolvenz von Aerogreet GmbH & Co. KG erfüllt werden können. Weitere Informationen finden Sie in der Richtlinie (EU) 2015/2302 in der in nationales Recht umgesetzten Form hier.

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Abschnitt 7 – Auslandsreisen

Allgemeine Hinweise zu Auslandsreisen

Obwohl die meisten Reisen ohne Zwischenfälle verlaufen, können Reisen zu bestimmten Zielen mit erhöhten Risiken verbunden sein. Bitte beachten Sie die folgenden Hinweise:

  • Informieren Sie sich im Voraus: Prüfen Sie Reisewarnungen, Hinweise und Empfehlungen der zuständigen Regierungsbehörden vor der Buchung und während Ihrer Reise.
  • Aktuelle Informationen: Bleiben Sie während Ihrer Reise und vor Ihrer Rückreise über Reisewarnungen und Hinweise auf dem Laufenden, um Beeinträchtigungen zu vermeiden.

Reisehinweise, Einschränkungen und Einreisebestimmungen für Ihr Ziel finden Sie bei Ihrem auswärtigen Amt.

Gesundheit

Ihre Gesundheit während der Reise ist von größter Bedeutung. Bitte beachten Sie:

  • 1. Empfohlene Impfungen: Informieren Sie sich vor Ihrer Reise bei Ihrem Arzt über erforderliche und empfohlene Impfungen. Diese können sich ändern.
  • 2. Ihre Verantwortung: –

    Erfüllen Sie alle gesundheitlichen Einreisebestimmungen. – Lassen Sie sich die relevanten Impfungen geben.

    – Nehmen Sie empfohlene Medikamente rechtzeitig ein.

    – Folgen Sie medizinischen Ratschlägen in Bezug auf Ihre Reise.

Für medizinische Beratungen können Sie sich direkt an Ihren Arzt wenden.

Reisepass und Visum

Reisepass

  • Sie benötigen einen gültigen Reisepass für alle Reisen, die über unseren Service angeboten werden.
  • Einige Länder verlangen, dass Ihr Reisepass für mindestens sechs Monate nach Einreise gültig ist. Wenn Ihr Reisepass nur noch ein Jahr oder weniger gültig ist, informieren Sie sich über die Anforderungen des Ziellandes, bevor Sie endgültige Reisepläne machen
  • Der Name im Reisepass muss exakt mit dem Namen auf Ihrem Ticket übereinstimmen. Andernfalls kann Ihnen die Reise verweigert werden, und Ihr Reiseschutz wird ungültig. Informieren Sie uns, wenn sich der Name eines Mitreisenden nach der Buchung, aber vor Reiseantritt, ändert (z. B. durch Heirat).

Visum

  • Kontaktieren Sie die Botschaft oder das Konsulat des Ziellandes sowie die Behörden Ihres Heimatlandes, um aktuelle Visabestimmungen zu erfahren.
  • Einige Länder verlangen von Fluggesellschaften persönliche Daten aller Reisenden. Diese Informationen können beim Check-in oder bereits bei der Buchung angefordert werden. Klären Sie Details direkt mit der Fluggesellschaft.

Haftungsausschluss

Unsere Unternehmensgruppe übernimmt keine Haftung für:

  • die Verweigerung des Zutritts zu Flugzeugen, Kreuzfahrtschiffen oder anderen Transportmitteln;
  • die Einreiseverweigerung in ein Land aufgrund unvollständiger oder unzureichender Reisedokumente.

Dies umfasst auch Zwischenstopps in Transitländern, selbst wenn Sie das Transportmittel oder den Flughafen nicht verlassen.

Wir übernehmen keine Haftung für Schäden oder Verluste, die durch Reisen zu Zielen im Ausland entstehen können. Reisen Sie stets informiert und mit der notwendigen Vorsicht.

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Abschnitt 8 – Haftung

Haftung für die Reiseleistungen

Die von Ihnen genutzten Reiseleistungen werden von den jeweiligen Reiseanbietern bereitgestellt. Falls Aerogreet GmbH & Co. KG als Reiseanbieter auftritt, gilt:

Einschränkung der Haftung:

  • Aerogreet GmbH & Co. KG haftet ausschließlich für vorsätzlich oder grob fahrlässig verursachte Schäden, mit Ausnahme von Schäden an Leben, Körper und Gesundheit sowie bei Verletzung wesentlicher Vertragspflichten. Wesentliche Vertragspflichten sind solche, deren Erfüllung die ordnungsgemäße Durchführung des Vertrags erst ermöglicht und auf deren Einhaltung Sie regelmäßig vertrauen können.

Leichte Fahrlässigkeit:

  • Bei leichter Fahrlässigkeit haftet Aerogreet GmbH & Co. KG nur für vertragstypische und vorhersehbare Schäden.

Produkthaftung und gesetzliche Gewährleistung:

  • Die Haftungsbeschränkungen gelten nicht für Ansprüche aus dem Produkthaftungsgesetz oder der gesetzlichen Gewährleistungshaftung sowie bei Schäden, die durch Tod, Körperverletzung oder Gesundheitsbeeinträchtigung entstehen.

Persönliche Haftung:

  • Soweit die Haftung von Aerogreet GmbH & Co. KG ausgeschlossen ist, gilt dies ebenfalls für die persönliche Haftung von Mitarbeitern, gesetzlichen Vertretern und Erfüllungsgehilfen.

Haftung anderer Reiseanbieter

Die Haftung anderer Reiseanbieter richtet sich nach deren eigenen Richtlinien und Einschränkungen. Aerogreet GmbH & Co. KG haftet nicht für die Erbringung von Reiseleistungen durch andere Anbieter, es sei denn, Aerogreet GmbH & Co. KG tritt als Organisator einer Pauschalreise auf.

Ausfälle von Anbietern und Leistungen Dritter

Außer wenn Aerogreet GmbH & Co. KG als Veranstalter einer Pauschalreise handelt oder zwingendes Recht etwas anderes vorsieht, garantieren oder versichern wir nicht die Leistungen, finanzielle Lage oder Erfüllung von Fluggesellschaften, Hotels, Mietwagenunternehmen, Reiseveranstaltern, Consolidators, Flughafendienstleistern, Kurierunternehmen oder anderen Reiseanbietern. Wenn ein solcher Anbieter ausfällt, bevor er eine Leistung erbringt, für die Zahlung geleistet wurde, kann Ihr Anspruch gegen diesen Anbieter, eine anwendbare Versicherung oder eine andere gesetzlich verantwortliche Partei bestehen, sofern der Ausfall nicht durch uns verursacht wurde.

Wenn Sie eine Streitigkeit mit einem Reiseanbieter über Leistungen haben, die von diesem Anbieter kontrolliert werden, erklären Sie sich damit einverstanden, dass Ansprüche gegen uns im gesetzlich zulässigen Umfang und nach Maßgabe dieser AGB beschränkt sind. Nichts in dieser Klausel schließt unsere Haftung für eigenes Verschulden, unsere Pflichten als Pauschalreiseveranstalter, gesetzliche Gewährleistungsrechte oder eine Haftung aus, die gesetzlich nicht ausgeschlossen werden darf.

Unsere Haftung

Aerogreet GmbH & Co. KG stellt die Plattform für die Reiseanbieter bereit, übernimmt jedoch keine Verantwortung für die ordnungsgemäße Erbringung der Reiseleistungen durch diese Anbieter.

Keine Haftung:

  • Aerogreet GmbH & Co. KG und seine Partner haften nicht für:
  • Reiseleistungen, die von den Reiseanbietern bereitgestellt werden.
  • Handlungen, Fehler, Unterlassungen, Zusicherungen oder Fahrlässigkeit der Anbieter.
  • Personen- oder Sachschäden sowie Kosten, die sich aus den oben genannten Umständen ergeben.

Genauigkeit der Informationen:

  • Die von den Reiseanbietern bereitgestellten Informationen (z. B. Beschreibungen, Fotos, Preise, Richtlinien) werden über die Plattform angezeigt. Aerogreet GmbH & Co. KG haftet nicht für Ungenauigkeiten, außer diese wurden direkt durch Aerogreet GmbH & Co. KG verursacht. Fotos und Illustrationen dienen lediglich zur Orientierung und stellen keine verbindliche Garantie dar.

Gewährleistungen und Zusicherungen:

  • Alle über die Plattform bereitgestellten Informationen, Software und Reiseleistungen werden ohne jegliche ausdrückliche oder stillschweigende Gewährleistung zur Verfügung gestellt. Dies umfasst u. a. Gewährleistungen der Marktgängigkeit, Eignung für einen bestimmten Zweck oder der Rechtsmängelfreiheit.

Ereignisse höherer Gewalt

Im Falle von höherer Gewalt (z. B. Naturkatastrophen, Kommunikationsausfälle, Streiks) werden die betroffenen Verpflichtungen ausgesetzt. Aerogreet GmbH & Co. KG haftet nicht für die Nichterfüllung von Verpflichtungen, die direkt durch solche Ereignisse beeinträchtigt werden.

Freistellung

Sie verpflichten sich, Aerogreet GmbH & Co. KG, seine Partner sowie deren Mitarbeiter und Vertreter von sämtlichen Ansprüchen (einschließlich Anwalts- und Gerichtskosten) freizustellen, die durch Ihr schuldhaftes Verhalten entstehen.

Dies umfasst Ansprüche, die aus Ihrem Verstoß gegen diese AGB, Ihrer Verletzung von Gesetzen oder Rechten Dritter, Ihrem Missbrauch des Services oder unrichtigen Angaben entstehen, die von Ihnen oder in Ihrem Namen bereitgestellt wurden, sofern eine Freistellung gesetzlich zulässig und verhältnismäßig ist.

Verbraucherrechte

  • Die Haftungsbeschränkungen gelten nur im gesetzlich zulässigen Rahmen. Ihre gesetzlichen Rechte bleiben hiervon unberührt.

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Abschnitt 9 – Inhaltsrichtlinien: Bewertungen, Kommentare und Fotos

Einreichung von Inhalten

Durch das Einsenden von Inhalten über unseren Service, sei es per E-Mail, durch Beiträge oder auf andere Weise (einschließlich Unterkunftsbewertungen, Fotos, Videos, Fragen, Kommentare, Vorschläge, Ideen oder Ähnlichem, zusammen „Einsendungen“), erklären Sie sich mit Folgendem einverstanden:

1. Urheberschaft und Rechte:

  • Sie bestätigen, dass Sie der Urheber Ihrer Einsendungen sind und über alle notwendigen Rechte verfügen, um uns die Nutzung Ihrer Einsendungen gemäß diesen Nutzungsbedingungen zu gestatten.

2. Lizenz zur Nutzung:

  • Sie gewähren unserer Unternehmensgruppe und unseren Partnern ein nichtausschließliches, gebührenfreies, unbefristetes, übertragbares, unwiderrufliches und vollständig unterlizenzierbares Recht zur Nutzung, Vervielfältigung, Bearbeitung, Anpassung, Übersetzung, Verbreitung und Veröffentlichung Ihrer Einsendungen, einschließlich der Erstellung abgeleiteter Werke und deren öffentlicher Ausstellung, weltweit und in allen Medien, die aktuell bestehen oder in Zukunft entwickelt werden.

3. Namensnennung:

  • Sie stimmen zu, dass unsere Unternehmensgruppe Ihren Namen oder einen nicht identifizierbaren Hinweis (z. B. Vorname und Heimatstadt) zur Zuordnung Ihrer Einsendung verwenden kann.

4. Teilen von Einsendungen:

  • Ihre Einsendungen können mit Reiseanbietern geteilt werden, sofern dies erforderlich ist.

Rechtsschutz:

  • Sie erteilen uns das Recht, rechtliche Schritte gegen Personen oder Organisationen einzuleiten, die Ihre oder unsere Rechte an den Einsendungen verletzen.

6. Verzicht auf Persönlichkeitsrechte:

  • Soweit möglich, verzichten Sie ausdrücklich auf „Urheberpersönlichkeitsrechte“, einschließlich der Rechte auf Urhebernennung oder Werkintegrität.

Verantwortlichkeit und Einschränkungen

1. Verbotene Inhalte: Ihre Einsendungen dürfen keine Inhalte enthalten, die:

  • unrechtmäßig, bedrohlich, verleumderisch, diffamierend, obszön oder pornografisch sind;
  • Persönlichkeitsrechte, Urheberrechte oder andere Eigentumsrechte Dritter verletzen;
  • kommerzielle Werbung oder andere Vermarktungen beinhalten;
  • gegen öffentliche Ordnung, Sicherheit oder Moral verstoßen.

2. Haftung

  • Sie sind allein verantwortlich für alle Schäden, die durch die Nichteinhaltung dieser Regeln entstehen.

3. Nutzung der Einsendungen:

  • Unsere Unternehmensgruppe behält sich das Recht vor, Einsendungen ohne vorherige Mitteilung zu nutzen, anzuzeigen, zu löschen oder anderweitig zu bearbeiten.

Nutzung und Richtlinien

Mehrfachbewertungen:

  • Sind möglich.

Eigentumsrechte:

  • Wir beanspruchen kein Eigentum an Ihren Einsendungen und drücken durch die Veröffentlichung keinerlei Billigung aus.

Inhaltsrichtlinien:

  • Alle Einsendungen müssen unseren oben genannten Inhaltsrichtlinien entsprechen.

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Abschnitt 10 – Richtlinie und Hinweise zu geistigem Eigentum

Urheberrechts– und Kennzeichenhinweise

  1. Eigentum der Inhalte:

    Alle Inhalte unseres Services sind urheberrechtlich geschützt:

    ©2023-2026 Aerogreet GmbH & Co. KG. Alle Rechte vorbehalten. Personen, die auf den Service zugreifen, dürfen Material aus dem Service ausschließlich zu Informationszwecken ansehen, kopieren und ausdrucken. Jede andere Nutzung ist auf nicht-kommerzielle Zwecke beschränkt und muss den Urheberrechtshinweis enthalten, sofern wir nicht zuvor schriftlich zugestimmt haben.

  2. Marken und Handelsmarken:

    Aerogreet GmbH & Co. KG, Aerogreet, Aerogreet GmbH & Co. KG, Aerogreet, aerogreet.com und das Aerogreet-Logo sind Handelsmarken oder eingetragene Handelsmarken von Aerogreet GmbH & Co. KG.

    Andere erwähnte Logos, Produkt- und Firmennamen können Marken ihrer jeweiligen Eigentümer sein.

  3. Haftungsausschluss für fremde Inhalte:

    Wir übernehmen keine Verantwortung für Inhalte auf Websites, die nicht von uns, sondern von Dritten betrieben werden.

  4. Nutzung von Google® Translate: – Unser Service bietet das Tool Google® Translate zur Übersetzung von Inhalten, wie z. B. nutzergenerierten Bewertungen, an. Die Übersetzungen erfolgen automatisiert, weshalb es zu Ungenauigkeiten kommen kann.

    Die Nutzung von Google® Translate erfolgt ausschließlich auf Ihr eigenes Risiko. Wir übernehmen keine Gewähr für die Richtigkeit oder Vollständigkeit der Übersetzungen.

  5. Externe Links:

    Unser Service kann Links zu Websites enthalten, die von Dritten betrieben werden. Diese Links dienen lediglich Ihrer Information.

    Wir haben keine Kontrolle über diese Websites und übernehmen keine Verantwortung für deren Inhalte oder Nutzung.

    Die Einbindung solcher Links stellt keine Billigung der Inhalte oder eine Verbindung mit deren Betreibern dar.

  6. Meldung von Markenverletzungen:

    Wenn Sie Kenntnis von einer Verletzung unserer Marke haben, kontaktieren Sie uns bitte per E-Mail unter [email protected].

Richtlinie und Beschwerden zu Rechtsverletzungen an geistigem Eigentum

Respekt gegenüber geistigem Eigentum:

  • Wir achten auf die geistigen Eigentumsrechte anderer und erwarten dasselbe von unseren Anbietern, Partnern und Nutzern („Benutzer“). – Es ist Benutzern untersagt, Materialien zu veröffentlichen, die das Urheberrecht, Kennzeichenrechte oder andere geistige Eigentumsrechte Dritter verletzen.
  • Maßnahmen bei Verstößen: – Unter geeigneten Umständen werden wir Konten von Nutzern kündigen, die wiederholt gegen diese Richtlinie verstoßen.
  • Einreichung von Beschwerden: – A

    nforderungen und Anweisungen zum Einreichen von Beschwerden wegen Urheberrechts- oder Markenverletzungen finden Sie in den „Beschwerden und Formularen wegen Verletzung geistigen Eigentums“.

Patenthinweise

Patente für den Service:

  • Für unseren Service sowie für die über den Service zugänglichen Funktionen und Dienste können ein oder mehrere Patente von uns oder unserer Unternehmensgruppe gelten.
  • Teile des Services werden unter Lizenz eines oder mehrerer Patente betrieben. Weitere Patente sind angemeldet.

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Abschnitt 11 – Datenschutz und Ihre persönlichen Daten

Wir legen großen Wert auf den Schutz, die Vertraulichkeit und die Sicherheit Ihrer persönlichen Daten. Ihre Daten werden gemäß den geltenden Datenschutzgesetzen verarbeitet und geschützt.

Unsere Verpflichtung

1. Datenschutz und Sicherheit:

  • Wir verpflichten uns, Ihre persönlichen Daten vor unbefugtem Zugriff, Verlust oder Missbrauch zu schützen.
  • Es werden technische und organisatorische Maßnahmen eingesetzt, um die Sicherheit der Datenverarbeitung zu gewährleisten.

2. Vertraulichkeit:

  • Alle uns anvertrauten Informationen werden mit höchster Vertraulichkeit behandelt.
  • Ihre Daten werden nur im Rahmen der geltenden gesetzlichen Bestimmungen und unserer internen Richtlinien verarbeitet.

Erfahren Sie mehr

Bitte lesen Sie unsere aktuelle Datenschutzerklärung, um mehr zu erfahren:

  • Welche Daten wir erheben.
  • Wie wir Ihre Daten verwenden.
  • Ihre Rechte in Bezug auf Datenschutz, einschließlich Zugriff, Berichtigung oder Löschung Ihrer Daten.

Wenn Sie Fragen zu unseren Datenschutzpraktiken haben oder weitere Informationen wünschen, kontaktieren Sie uns bitte über die in der Datenschutzerklärung angegebenen Kontaktmöglichkeiten.

Wenn personenbezogene Daten an Reiseanbieter, Zahlungsdienstleister oder andere Leistungspartner übermittelt werden müssen, um eine Buchung zu bearbeiten oder eine Reiseleistung zu erbringen, erfolgt diese Übermittlung gemäß unserer Datenschutzerklärung und dem anwendbaren Datenschutzrecht. Wenn Sie einer Verarbeitung widersprechen, die für die Leistung erforderlich ist, können wir die angefragte Leistung möglicherweise nicht erbringen.

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Abschnitt 12 – Kontaktaufnahme und Beschwerden

Unterstützung von Reisenden und Bearbeitung von Beschwerden

Wir stehen Ihnen gerne bei Fragen oder Beschwerden zu Ihrer Buchung zur Verfügung.

Durch Vornahme oder Bestätigung einer Buchung oder Zahlung ermächtigen Sie uns, Ihnen leistungsbezogene Mitteilungen per E-Mail, Post, Instant Message, Telefon oder über andere elektronische oder papiergebundene Kommunikationswege zu senden. Diese Mitteilungen dienen in erster Linie Kundenservice, Buchungsbearbeitung, Zahlung, betrieblichen Aktualisierungen und Unterstützung bei Reiseleistungen. Werbliche Mitteilungen werden nur versendet, soweit dies gesetzlich zulässig ist oder die erforderliche Einwilligung vorliegt.

  • Kundenservice: Besuchen Sie unsere Kundenservice-Seite, um häufig gestellte Fragen einzusehen oder uns über die Chat-Funktion zu kontaktieren.
  • Kontakt während Ihrer Reise: Melden Sie sich über E-Mail: [email protected] oder telefonisch unter: +49 69 770 622 777.

Beschwerden zu Reiseleistungen

Sollten Probleme mit Ihrer gebuchten Reiseleistung auftreten, melden Sie diese bitte so schnell wie möglich:

  • Vor oder während der Reise:

    Informieren Sie uns oder den jeweiligen Reiseanbieter, um das Problem schnellstmöglich zu lösen und den entstandenen Schaden zu minimieren.

  • Nach der Reise:

    Sollten Sie ein Problem während der Reise nicht melden können (z. B. bei Problemen auf der Rückreise), setzen Sie uns innerhalb von 30 Tagen nach der Reise schriftlich in Kenntnis.

Postanschrift für Beschwerden

Beschwerden können Sie an folgende Adressen richten:

  • Reiseanbieter, an die Adresse, die auf der Buchungsabschluss-Seite angegeben ist.
  • Aerogreet GmbH & Co. KG

    Flinschstr. 2-4

    60388 Frankfurt am Main

    (mit Kopie an: [email protected])

Online-Streitbeilegungs-Plattform der Europäischen Kommission

Wir nehmen nicht an einer freiwilligen Verbraucherstreitbeilegung

teil. Wir weisen für alle Reiseverträge, die im elektronischen Rechtsverkehr geschlossen

wurden, auf die europäische Online-Streitbeilegungs-Plattform http://ec.europa.eu/consumers/odr hin

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Abschnitt 13 – Allgemeines

Anwendbares Recht und Gerichtsstand

Es gilt das Recht der Bundesrepublik Deutschland.

  • Wenn Sie als Verbraucher unseren Service nutzen oder eine Buchung vornehmen und zum Zeitpunkt Ihrer Bestellung Ihren gewöhnlichen Aufenthalt in einem anderen Land haben, bleibt die Anwendung zwingender Rechtsvorschriften dieses Landes unberührt.
  • Sofern Sie Unternehmer sind oder keinen ständigen Wohnsitz in der Bundesrepublik Deutschland haben, ist der Gerichtsstand München.

Bevor Sie formelle Verfahren einleiten, empfehlen wir Ihnen, uns direkt unter [email protected] zu kontaktieren, damit wir versuchen können, die Angelegenheit zu lösen. Streitbeilegungs-, Schieds- oder Gerichtsverfahren unterliegen den anwendbaren zwingenden Verbraucherschutzvorschriften, den Regelungen zu anwendbarem Recht und Gerichtsstand in diesem Abschnitt sowie einer gesonderten rechtlich wirksamen Streitbeilegungsvereinbarung.

Aerogreet GmbH & Co. KG stellt Unternehmens- und Kontaktdaten im Impressum und Footer von aerogreet.com bereit. Fragen oder Anmerkungen zum Service können an [email protected] gesendet werden. IATA TIDS: 96231450.

Wir dürfen den Zugang zum Service aussetzen oder beenden, wenn Sie gegen diese AGB verstoßen, den Service missbrauchen, falsche Angaben machen, erforderliche Zahlungen nicht leisten oder ein fortgesetzter Zugang rechtliche, sicherheitsbezogene oder betriebliche Risiken verursachen würde. Die Beendigung berührt keine Zahlungspflichten, Stornogebühren, Anbieterrechte oder Bestimmungen, die ihrem Zweck nach fortgelten sollen.

Versicherung

  • Die angezeigten Preise beinhalten in der Regel keinen Reiseschutz.
  • Es wird empfohlen, eine Versicherung abzuschließen, die insbesondere Stornierungsfälle und Risiken wie Rücktransportkosten bei Unfall oder Krankheit abdeckt.
  • Sie tragen die Verantwortung dafür, dass eine abgeschlossene Versicherung Ihre Anforderungen ausreichend abdeckt.
  • Gegebenenfalls werden Ihnen Reiseschutzprodukte angezeigt. In diesem Fall erhalten Sie Details zum Versicherungsanbieter, die wichtigsten Informationen und die allgemeinen Geschäftsbedingungen über unseren Service.

Nichtgeltendmachung

Falls wir eine Bestimmung dieser Nutzungsbedingungen nicht oder nicht sofort durchsetzen, bedeutet dies keinen Verzicht auf das Recht, diese oder andere Bestimmungen in der Zukunft durchzusetzen.

Undurchsetzbare Bestimmungen

Wird eine Bestimmung (oder Teilbestimmung) dieser Nutzungsbedingungen von einem Gericht oder einer anderen zuständigen Behörde für ungültig, rechtswidrig oder undurchsetzbar erklärt:

  • Gilt diese Bestimmung (oder Teilbestimmung) Ihnen gegenüber nicht als Teil dieser Nutzungsbedingungen.
  • Die übrigen Bestimmungen bleiben davon unberührt und behalten ihre Gültigkeit.

Gesamte Vereinbarung

Diese Nutzungsbedingungen stellen die gesamte Vereinbarung zwischen Ihnen und uns in Bezug auf unseren Service dar.

  • Sie ersetzen alle vorherigen oder gleichzeitigen Mitteilungen (elektronisch, mündlich oder schriftlich) zwischen Ihnen und uns über unseren Service.

Abtretung

  • Wir dürfen Rechte, Pflichten oder Verpflichtungen aus diesen Nutzungsbedingungen abtreten, untervergeben oder übertragen.
  • Ihnen ist eine derartige Abtretung, Untervergabe oder Übertragung nicht gestattet, außer bei Geldforderungen oder in Fällen, in denen wir kein berechtigtes Interesse am Ausschluss der Abtretung haben oder Ihr berechtigtes Interesse überwiegt.

Rechte Dritter

  • Sofern nicht ausdrücklich in diesen Nutzungsbedingungen angegeben, ist nicht beabsichtigt, dass irgendein Teil dieser Nutzungsbedingungen durch Dritte durchsetzbar ist.
  • Für Änderungen, Verzicht oder Beendigung eines Teils dieser Nutzungsbedingungen ist keine Zustimmung eines Dritten erforderlich.
  • Diese Nutzungsbedingungen begründen keine Rechte nach geltendem Recht oder Vorschriften für Dritte zur Durchsetzung eines Teils dieser Bedingungen.

Fortbestand der Verpflichtungen

Bestimmungen dieser Nutzungsbedingungen, die ausdrücklich oder ihrer Art nach Verpflichtungen auferlegen, die über den Ablauf oder die Beendigung dieser Nutzungsbedingungen hinaus bestehen, bleiben auch danach wirksam.

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Terms and Conditions (GTC) – Aerogreet GmbH & Co. KG

Introduction to the General Terms and Conditions (GTC) of Aerogreet GmbH & Co. KG

Last revised: 31.07.2026

Welcome to aerogreet.com ("Aerogreet GmbH & Co. KG". Thank you for taking the time to read our General Terms and Conditions (GTC). Together with your booking confirmation email (referred to below as the "Booking Confirmation"), these GTC form the legal basis on which we offer you our concierge, VIP and travel services. The GTC also govern any communication or interactions between you and Aerogreet GmbH & Co. KG through our services.

Please note: You must accept these GTC in order to use our services or make bookings. If you do not agree to these terms, please do not use our Service or make bookings through Aerogreet GmbH & Co. KG.

We reserve the right to amend these GTC at any time in order to improve our Service, comply with legal, regulatory or tax requirements, or reflect changes to our business processes. We will notify you in advance of changes that materially affect your rights or obligations, unless urgent legal or security-related reasons require an immediate adjustment. You can always find the current version of the GTC, with the date of the last revision, at the top of this document.

Your continued use of our Service after a change to the GTC constitutes acceptance of the updated terms. If you do not agree with the changes, please stop using our Service. Existing bookings will continue to be governed by the GTC that were valid at the time of booking. We recommend that you save or print these GTC.

Additional service-specific terms may apply to particular travel services, including standalone flights, ticketing support, accommodation, rental cars, activities, package travel and airport VIP services. These additional terms form part of these GTC, but they apply only to the extent that they do not conflict with mandatory law, statutory consumer rights, insolvency protection, package travel rights, or more specific rights expressly granted to you in these GTC. In the event of such a conflict, the mandatory provisions and the more protective wording in these GTC prevail.

Definitions

  • "Aerogreet GmbH & Co. KG", "we", "us" or "our": means Aerogreet GmbH & Co. KG, provider of travel, concierge and VIP services.
  • "Service": means our websites, online tools, mobile apps and all services offered through them.
  • "Customers" or "you": means users of our services or travellers who make bookings through Aerogreet GmbH & Co. KG.
  • "Travel Provider": means the partners or providers that directly provide the booked services, such as airlines, hotels, rental car providers or other service providers.

We look forward to providing you with a first-class and stress-free travel experience through Aerogreet GmbH & Co. KG. Thank you for choosing us!

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Section 1: Policies and Restrictions

In addition to these General Terms and Conditions (GTC), your bookings with Aerogreet GmbH & Co. KG are also subject to the policies and restrictions of the respective Travel Providers that provide the booked services to you. These may include, for example, airline conditions of carriage, the general terms and conditions of accommodation providers or rental agreements of car rental companies.

Acceptance of Policies and Restrictions

In order to make a booking, you must accept the specific policies and restrictions of the Travel Provider you have selected. These include, but are not limited to:

  • payment of amounts due,
  • rules on refundability,
  • fees and taxes,
  • availability restrictions,
  • and the use of fares or services.

The applicable policies and restrictions will be communicated to you before the booking is completed and are incorporated into these GTC by reference.

Consequences of Breaches

In the event of a breach of a Travel Provider's policies and restrictions, your booking may be cancelled and access to the relevant travel services may be denied. In such cases:

  1. Forfeiture of payments: Payments already made may be forfeited.
  2. Additional costs: We will inform you of any further amounts incurred by us or by the provider as a result of your breach.

Payment Processing

If payment is made at the time of booking, Aerogreet GmbH & Co. KG may, in certain countries, act as the Travel Provider for the purpose of providing the travel service. This applies in particular to travel services provided within the European Union pursuant to Articles 28 and 306-310 of the EU VAT Directive (2006/112/EC). In these cases, the general terms and conditions of the respective Travel Provider form part of the policies and restrictions.

Your Responsibility

It is your responsibility to ensure that you understand and comply with the Travel Provider's policies and restrictions. Aerogreet GmbH & Co. KG assumes no liability for disadvantages or additional costs arising from breaches of these terms.

Please read the respective policies and restrictions carefully before completing a booking to ensure that all requirements are met.

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Section 2: Use of Our Service

Our Rules

Aerogreet GmbH & Co. KG provides our Service to help you find information about travel services and book those services.

Conclusion of contract: The method of concluding the contract depends on the selected booking method.

1. Direct booking via the website: The presentation of services on the website does not constitute a legally binding offer. By completing the ordering process by clicking the order button labelled in accordance with Section 312j(3) BGB, you submit a binding offer to conclude the contract. The contract is concluded when we accept your offer by sending a booking confirmation in text form. An automated acknowledgement of receipt, referral to a payment service provider or payment authorisation does not, in itself, constitute acceptance of the offer.

2. Booking on request: For request-based services, we will prepare an individual offer after receiving your request. The contract is concluded upon your express acceptance of that offer in text form. Any payment link subsequently provided serves solely to process payment under the contract already concluded.

The statutory right of withdrawal is excluded; the cancellation provisions in Section 5 apply.

Aerogreet GmbH & Co. KG offers you a variety of travel options, but not a complete list of all available offers. Travel services available through Aerogreet GmbH & Co. KG may also be booked through other distribution channels.

Terms of Use

You agree to the following terms:

  1. Minimum age: You must be at least 18 years old and have legal capacity.
  2. Compliance with laws: You use our Service in accordance with applicable laws and these GTC.
  3. Accurate information: All information you provide must be accurate, current and complete.
  4. Financial responsibility: You are financially responsible for all use of our Service by you and for bookings made by persons acting under your direction or control.
  5. Traveller eligibility: You confirm that the travellers for whom services are booked are eligible to travel and, unless expressly agreed and permitted by the relevant Travel Provider, are not unaccompanied minors.
  6. Account security: If you use an account or customer profile, you are responsible for protecting your access data and for activities carried out through that account.

If You Book on Behalf of Other Persons:

  • You obtain their consent before acting on their behalf.
  • You inform those persons about the applicable terms of use and ensure that they agree to them.
  • You are responsible for payment of all amounts due and for change and cancellation requests.

Prohibited Acts

You undertake to refrain from the following acts:

  • making false or fraudulent bookings.
  • monitoring, copying or accessing content of our Service by automated or manual means.
  • circumventing security measures of our Service.
  • taking actions that cause a disproportionate load on our infrastructure.
  • deep-linking to parts of our Service or integrating parts of our Service into other websites ("framing", "mirroring").
  • making exploratory, speculative, false or fraudulent reservations, including reservations made in anticipation of demand.
  • using robots, spiders, scrapers, automated tools or comparable manual processes to extract data from the Service, reverse engineer the Service, or commercially exploit our content without our prior written consent.

We reserve the right to refuse access to our Service in the event of breaches of these terms or for other valid reasons. We may also make changes and improvements to our Service at any time.

Sorting of Search Results

Aerogreet GmbH & Co. KG offers a broad range of travel options. Search results are sorted by default.

Booking Process

Request, offer and acceptance: Select or request your travel services, provide the required details and complete the booking—either by completing the online ordering process or by expressly accepting our individual offer in text form. By doing so, you instruct us to arrange the booked services.

Contractual commitment: In the case of a direct booking, by completing the ordering process you submit a binding offer to conclude a contract; the contract with Aerogreet GmbH & Co. KG and, where applicable, with the relevant Travel Provider is concluded upon our acceptance at the time described under “Our Rules”. In the case of a booking on request, the contract is concluded upon your express acceptance of our individual offer in text form.

Correction of errors: You may cancel the booking process at any time before completion in order to identify and correct input errors.

Aerogreet GmbH & Co. KG provides the legally required insolvency protection for linked travel arrangements, provided that payments have been made to us.

Your Responsibility

Please use our Service conscientiously and in accordance with these terms. Please note that breaches may lead to restrictions on, or suspension of, your access.

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Section 3: Confirmation of a Booking

Once the contract has been validly concluded, we will confirm the booking. For request-based bookings, where applicable, we will send you a secure payment link; payment via that link serves to process the advance payment under the contract already concluded. Your booking confirmation records the agreed travel services booked and the applicable terms of the Travel Provider.

Content of the Booking Confirmation

Your Booking Confirmation contains all essential elements of your booking, including:

  • the description of the booked travel service(s),
  • the total price, and
  • the relevant information about your trip.

Sending the Booking Confirmation

We will send you the Booking Confirmation and all relevant travel documents to the email address you provided when booking.

Checking the Booking Details

Please check the information in the Booking Confirmation immediately for accuracy. If errors or discrepancies occur, please contact us without delay so that they can be corrected.

Retention and Storage

We store your Booking Confirmation and the terms of use applicable at the time of booking in our system. It is your responsibility to save or print a copy of the current Booking Confirmation and terms of use for your records, as they contain essential information about your booking.

Note: Your Booking Confirmation also serves as evidence of the details of your agreement with the Travel Provider and the scope of the booked travel services.

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Section 4: Payment

Prices

The price of the travel services corresponds to the amount published through our Service, unless there is an obvious error. Prices for travel services are dynamic and may change at any time. However, bookings already accepted are not affected by later price changes, except in the case of an obvious error.

If such an error exists, you will have the option to maintain your booking by paying the correct price, or we will cancel your booking without a cancellation fee. Aerogreet GmbH & Co. KG is not obliged to offer travel services at an incorrect price if the error should reasonably have been apparent to you.

Additional booking fees (e.g. for flights) are shown separately during the booking process. These fees are not refunded unless a cancellation is due to circumstances for which we are responsible.

Payment Methods

Travel services such as flights, accommodation, rental cars or activities may be paid for by credit card or, where available, by bank transfer. The available payment methods and any additional costs will be displayed during the booking process.

When selecting the "credit card" payment method, you expressly authorize us to collect the amount from your credit card on behalf of Aerogreet GmbH & Co. KG.

Credit Card Authorization and Payment Checks

Where payment by credit card is offered and selected:

  • all credit cards must have a verifiable billing address and sufficient available funds;
  • submitting payment details does not automatically guarantee ticketing, booking confirmation or provision of the service;
  • we may verify billing address, card verification data and payment approval before confirming or issuing a service;
  • if a card is declined or cannot be verified in time, the booking may not be processed and the fare, price, availability and other booking details are not guaranteed;
  • you authorize Aerogreet GmbH & Co. KG and its authorized payment service providers to process the payment for the total amount due for the booked service.

Taxes and Charges

The prices displayed may already include taxes (e.g. VAT, occupancy tax). Any additional local charges, such as tourist taxes, are stated separately and may vary.

The amount of taxes and charges may change up to the date of your stay. In that case, you must pay the higher tax rate.

Price and Fare Changes Before Completion

For provider-controlled services, including flight tickets and comparable travel services, prices, fares and availability may change before the booking is fully accepted, paid, confirmed and, where applicable, ticketed. If a price or fare changes before completion, we will inform you of the new price where reasonably possible. You may then decide whether to proceed at the new price or not to complete the booking, unless different mandatory rules apply.

Payment Processing

Payment processing must be carried out by Aerogreet GmbH & Co. KG.

Currency Conversion

All currency conversions are based on public exchange rates, which may change. Displayed conversion rates are for informational purposes only and may differ from the actual charges.

Bank Fees

Please note that your credit card issuer may charge fees for international or cross-border transactions and currency conversions. Aerogreet GmbH & Co. KG assumes no responsibility for these fees or fluctuating exchange rates.

Alternative Payment Methods

Aerogreet GmbH & Co. KG may integrate alternative payment providers, whose use is at your own risk and subject to their terms and conditions. Aerogreet GmbH & Co. KG is not liable for the content or actions of such providers.

Fraud and Misuse

If fraud, misuse or suspicious activity is suspected, we reserve the right to:

  • cancel all associated bookings,
  • close all connected accounts,
  • initiate legal action.

In such cases, contact us at [email protected] or by telephone in order to provide clarification.

You agree to reimburse us for chargebacks, payment disputes, fraudulent payment activity or other payment problems caused by you or by persons for whom you make a booking, to the extent permitted by law. This does not limit any statutory right you may have to dispute an unauthorized or incorrect charge.

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Section 5: Cancellation or Change of a Booking

Exclusion of the statutory right of withdrawal

Consumers have no statutory right of withdrawal insofar as the booked service falls within Section 312g(2) no. 9 BGB, in particular because it is agreed for a specific date or period and requires a binding reservation of capacity, personnel or a provider. This applies in particular to date-specific VIP, Meet & Assist, Fast Track, lounge, porter and other airport services connected with a specific journey. Mandatory statutory consumer rights remain unaffected insofar as, in the individual case, a statutory right of withdrawal cannot validly be excluded.

Cancellation or Change by You

You may cancel or change your booking (e.g. travel date, destination, place where the trip begins, accommodation or means of transport) by contacting us at [email protected].

Please note that you do not have an automatic right to cancel or change unless this is expressly permitted in the policies and restrictions of the respective offer. These will be made available to you before booking.

For standalone flights, tickets, airport VIP services and other provider-restricted services, date changes, route changes, service changes and passenger name changes are generally not permitted after booking unless the relevant Travel Provider or the applicable service terms expressly allow them. This restriction does not limit any mandatory statutory right or the right to transfer package travel to another suitable traveller under Section 6E where the legal requirements for such transfer are met.

Aerogreet GmbH & Co. KG may charge fees for cancelling or changing your booking. The amount of these fees is set out in the respective policies and restrictions. You agree to bear all applicable fees.

If you make a change, the new price of your booking will be calculated based on the fares applicable at that time, which may be higher than for your original booking. The closer the change is to the departure date, the higher these prices may be.

If several persons are included in one booking (e.g. several flight tickets), cancellation fees will be calculated for each affected person.

Partial Cancellation or Change

If you wish to change or cancel only part of your booking, and the partner permits this, additional processing fees may apply. These will be disclosed to you before you agree to the change or cancellation.

Cancellation or Change by Us or the Travel Provider

If your booking is cancelled because:

  • payment is not received on time, or
  • the Travel Provider cannot carry out the booking for operational reasons (e.g. overbooking or closure of the accommodation),

we will inform you as soon as possible. In such a case, we will endeavour to offer alternative options or enable a refund.

Refund

All refunds will be made to the payment method you used for the original booking. The refund will be made by the party that received the original payment (Aerogreet GmbH & Co. KG).

  • Processing time: The processing time may vary depending on the payment provider. Aerogreet GmbH & Co. KG assumes no responsibility for delays in the refund process.
  • Non-refundable fees: Service or processing fees charged by us are non-refundable unless otherwise stated during the booking process.

Refund for Package Travel

If you cancel package travel, the terms described in Section 6F (Package Travel) apply. Corresponding refunds are also subject to the statutory rules under the provisions for linked travel arrangements.

If you have questions about cancellations or changes, you can contact us at [email protected] or by telephone at +49 69 770 622 777.

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Section 6: Specific Terms for Travel Services

General Information

This section contains important information and specific terms for the different types of travel services offered through our Service. These terms supplement our policies and restrictions, which will be made available to you before booking. Please note that the respective policies and restrictions take precedence if there are contradictions with the following general terms.

Each travel service may be booked separately or as part of package travel (see Section 6E) and is subject to the corresponding rules.

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A. Accommodation

Room prices (including all applicable taxes and fees) will be displayed to you accordingly. Please note that taxes and fees may differ depending on the payment option selected. Exchange rates and tax rates may change between booking and stay.

Deposit

Some Travel Providers require a credit card or cash deposit at check-in to cover additional costs that may arise during your stay. This deposit is independent of payment of the booking amount.

No-Show for the First Night

If you do not use the first night of your booking but wish to check in for the following nights, please inform us in advance. Without notification, your entire booking may be cancelled. Refunds for no-shows are subject to the Travel Provider's policies.

Meals

If your booking includes meals, their number is based on the number of overnight stays.

  • Full board: Includes breakfast, lunch and dinner.
  • Half board: Includes breakfast and either lunch or dinner. Meals not taken are not refunded.

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B. Flights

The policies and restrictions of Travel Providers of air travel services will be made available before booking. These include in particular:

  • conditions of carriage
  • baggage
  • check-in
  • travel documents

If you pay our group of companies (which receives payment on behalf of the Travel Provider) for a standalone flight booking, we act as representative of that Travel Provider. Your contract for the flight is concluded between you and the respective Travel Provider. The price and availability of your flight are only guaranteed once your purchase of the travel service has been completed and your tickets have been issued.

Low-Cost Flights

For certain flights, the displayed price may have been converted from another currency. You therefore receive only an estimated price in your local currency. The amount actually charged by the airline may differ due to different exchange rates used by banks and credit card issuers. The final amount will be stated to you before the booking is completed. Further information on fees charged by banks or credit card issuers can be found in Section 4 (Payment).

Some flights with low-cost airlines can only be changed or cancelled directly through the airline. We may not receive notification of changes you make directly with the airline or of schedule changes by the airline. Such changes may not be shown in your itinerary. It is recommended that you print confirmation emails from the airline in order to have up-to-date information at all times.

General Terms and Conditions for Flights

1. Airlines determine their flight schedules

  1. Airlines may change or cancel flight schedules for various reasons (e.g. mechanical problems or bad weather). We will inform you of any changes or cancellations to your itinerary communicated to us by the airline and help you review your options. Always check the scheduled departure time before your trip.

2. Seat availability

  1. Airlines control seat allocation, and we cannot guarantee the availability of specific seats, even if they have been booked in advance.

3. Return flights

  1. If you book a return flight and do not take the outbound flight, the airline may cancel the return flight without refund.

4. Special or charter flights

  • Details of the airline, flight schedule, aircraft type or itinerary are indicative only and may change even after confirmation. Check the relevant policies before booking.

5. Additional fees

  • Some airlines charge additional fees for meals, baggage or seat preferences. Such information is for guidance only and may be updated by the airlines.

6. Carriage of children

  • Children over 2 years of age require a child-fare ticket for outbound and return flights.
  • Children under 2 years of age will only be assigned a seat if a child-fare ticket has been booked.
  • Unaccompanied children under 14 years of age may fly only in accordance with the airline's policies.

Dangerous goods

  • The carriage of dangerous goods on board is generally prohibited.

Combined one-way tickets

  • Instead of a return ticket, you may book two one-way tickets. These often offer greater flexibility, but are subject to the individual policies of the respective flights. Changes to one of the flights may affect the other flight, for which additional fees may be incurred. We will inform you when you book combined one-way tickets so that you can make an informed decision.

Air miles and vouchers

  • Air miles and vouchers from loyalty programmes cannot be used for bookings through our Service.

Operating airlines

  • Flights are sometimes operated by other airlines. Details of the operating airline can be found in your itinerary. The airline that issues the ticket charges for the flight and appears on your payment statement.

No-show or cancellation

  • In the event of a no-show or cancellation of the trip, you may request a refund of airport taxes and fees included in the flight price. To do so, contact us by email at [email protected] or by telephone at +49 69 770 622 777. We will forward your request to the airline.

Compensation for cancellations, denied boarding and delays

  • Pursuant to Regulation (EC) 261/2004, you may be entitled to compensation if a flight is cancelled, delayed or you are denied boarding.

Liability of the airline

  • Laws, international conventions and airline policies may limit the airline's liability for death, personal injury or other damage.

EU Community list

  • A list of air carriers that are banned from operating in the European Community can be found here in accordance with EU rules.

Ticketing and processing

  • A flight reservation is not complete until it has been confirmed and, where applicable, ticketed. We are not responsible for fare increases, loss of availability or other changes that occur while payment data, billing address, card verification details or supplier confirmation are being checked, unless caused by our fault or mandatory law provides otherwise.
  • If a ticket or service cannot be issued because the supplier does not confirm the booking, the fare changes, payment cannot be processed, or a processing error occurs, we will inform you and, where reasonably possible, offer available alternatives or a refund of amounts received for the unavailable service.

Schedule changes and itinerary reconfirmation

  • Airline schedules, equipment, stops and routings may change after booking. You are responsible for checking and reconfirming your itinerary, flight times and terminal information with the airline before departure and again during your trip.
  • If an airline changes or cancels a flight, the airline's conditions of carriage and applicable passenger-rights law govern your rights. We will assist with information available to us, but we do not control airline schedule changes.

Ticket delivery

  • Most flight tickets are issued electronically. If a paper ticket, voucher or other travel document must be delivered physically, delivery may be made by post or courier and additional delivery charges may apply. You are responsible for providing a correct delivery address; extra delivery or address-correction charges may be passed on to you.

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C. Rental Cars

Your contract for the booked rental car is concluded between you and the respective Travel Provider.

Payment

For certain bookings, payment for the rental car booking is charged directly by the Travel Provider and not by our group of companies.

When collecting your rental car, you or the driver must present a valid credit card. Check with us in advance which credit cards are accepted, as debit cards are generally not accepted. During the rental period, we may submit an authorization request to your credit card issuer in the form of a deposit. Make sure that your credit limit is sufficient for this. For some larger vehicle classes, two credit cards may be required.

If these rules are not complied with, we may be unable to provide the vehicle to you. In such cases, subject to the policies and restrictions, you may be obliged to pay up to the full price of the rental car service.

Additional Fees

Additional fees may apply. These fees include, for example:

  • refuelling
  • winter tyres
  • fees for additional drivers
  • surcharges for young drivers
  • child seats
  • delivery and collection fees

Please note that we and the Travel Provider are not responsible for paying such additional fees. Requests for optional extras (e.g. child seats) are subject to availability and cannot be guaranteed.

In the event of theft of or damage to the rental car, an excess may apply, payable to the Travel Provider. The amount of the excess varies depending on the Travel Provider and the country of rental. By booking optional additional insurance cover, you may reduce or eliminate the excess. We and the Travel Provider assume no responsibility for excess amounts or additional insurance cover.

Fuel is generally not included in the rental price. Some Travel Providers charge for refuelling when the vehicle is returned. Unless otherwise agreed, the rental car must be returned to the same branch where it was collected.

Collection and Use of Rental Cars

  • Minimum age of drivers: As a rule, drivers must be between 21 and 75 years old. Deviations are possible depending on the Travel Provider and country of rental. Drivers under 25 or over 70 may have to pay additional fees.
  • Driving licence requirements: A valid driving licence issued for the rented vehicle category must be presented at collection. For international rentals, further requirements may apply. Driving licences not written in Latin script require an international driving permit. In EU countries, drivers with a licence issued outside the EU also need an international driving permit. Additional documents such as a passport or proof of address may be required.

As a rule, taking the rental car outside the country of rental or onto ferries is not permitted. Additional restrictions may apply.

Cancellation of Bookings and Unused Rental Days

No refunds are offered for bookings cancelled within 6 hours before collection or for unused rental days.

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D. Activities

Your contract for booked activities is concluded between you and the respective Travel Provider.

Liability Waiver

Some Travel Providers offering activities may require you to sign a liability waiver before participating in the booked travel service. This is intended to cover risks associated with participation in the activity.

Non-Transferability and Refunds

Travel services of the "activities" type are generally non-transferable. There is no entitlement to refunds or changes unless:

  • the Travel Provider cancels the booked activity, or
  • the activity is part of package travel and the corresponding rights arise from Section 6E (Package Travel).

We recommend that you carefully read the policies and restrictions of the respective Travel Provider before booking in order to avoid misunderstandings.

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E. Package Travel

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I. Defined Words/Phrases

The following definitions apply in this section:

  • "Linked travel arrangement"

    Means at least two different types of travel services purchased for the same trip or holiday that do not constitute package travel. These lead to the conclusion of separate contracts with the individual Travel Providers if Aerogreet GmbH & Co. KG facilitates the following:

  • (a) the separate selection and payment of each travel service during a single visit to, or contact with, our point of sale; or
  • (b) the targeted purchase of at least one further travel service from another Travel Provider.

Combinations of travel services that do not constitute essential features of the trip or holiday or do not represent a significant proportion of the value are not classified as a "linked travel arrangement".

"Package Travel"

Means a combination of at least two different types of travel services for the same trip or holiday, if:

  • (a) these services are combined by Aerogreet GmbH & Co. KG before a single contract is concluded, or
  • (b) these services are purchased independently of separate contracts as follows:
  • (i) selected together at a single point of sale,
  • (ii) offered at a total or inclusive price,
  • (iii) advertised as "package travel",
  • (iv) combined after conclusion of the contract, or
  • (v) purchased through linked online booking processes.

Combined travel services with tourist ancillary services (e.g. ski passes) that account for less than 25% of the total value do not constitute package travel.

"Travel service"

Means:

  • (a) carriage of passengers,
  • (b) accommodation that is not for residential purposes,
  • (c) rental of vehicles or motorcycles,
  • (d) other tourist services, such as admission tickets, guided tours or wellness treatments.

"Unavoidable and extraordinary circumstances"

  • Means situations outside the control of Aerogreet GmbH & Co. KG or a Travel Provider, such as war, terrorism, natural disasters or significant health risks, that could not have been avoided even by taking reasonable measures.

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II. Your Package Travel

II. Your Package Travel

Your Booking Confirmation contains all relevant details of your package travel. Aerogreet GmbH & Co. KG acts as the organiser of the package travel in accordance with the Package Travel Regulations, and your contract is concluded directly with Aerogreet GmbH & Co. KG.

The package travel provided by Aerogreet GmbH & Co. KG is subject to:

  1. these Terms of Use, and
  2. the relevant policies of the providers from which the package travel is composed (e.g. airlines or accommodation providers).

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III. Bookings

All bookings are subject to availability at the time of booking. Aerogreet GmbH & Co. KG endeavours to provide current information, but cannot guarantee availability. A contract for your package travel is only concluded when:

  1. you have paid the full price, and
  2. you have received a Booking Confirmation.

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IV. Prices

Aerogreet GmbH & Co. KG reserves the right to change prices after conclusion of the contract if:

  • (a) transport costs increase due to energy prices,
  • (b) taxes or fees are adjusted by third parties (e.g. airport charges), or
  • (c) exchange rate fluctuations occur.

Increases of more than 8% of the total price entitle you to:

  1. accept the price increase,
  2. cancel free of charge with a full refund, or
  3. select alternative package travel.

Package travel prices may include taxes and fees applicable to the included components, such as flights, accommodation, rental cars and activities. Additional fuel, security, baggage, seat reservation, hotel incidental, local tax, insurance, rental car protection, drop-off, child-seat or comparable surcharges may still be charged by the respective Travel Provider at check-in, pick-up or use of the service unless expressly included in your Booking Confirmation.

Payment for package travel must be made in full at the time of booking unless an individual written agreement provides otherwise. You authorize us and our authorized payment service providers to process the payment for the total package travel amount due.

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V. Cancellations and Changes by You

Cancellations:

  • You may cancel your package travel at any time before it begins. However, Aerogreet GmbH & Co. KG may charge cancellation fees to cover costs already incurred.
  • In the event of unavoidable and extraordinary circumstances, you may cancel without fees, for example in the case of significant safety risks at the destination.

Changes:

  • Changes to the booking are possible only subject to availability. Aerogreet GmbH & Co. KG charges processing fees for this as well as any additional costs charged by providers.

Substitution of participant:

  • You may transfer your trip to another person, provided that person meets the conditions. Inform Aerogreet GmbH & Co. KG at least 7 days before the start of the trip. Fees may apply, particularly for flight rebookings.

Component-specific rules:

  • Changes to one component of package travel may require corresponding changes to other components and may be subject to availability, provider charges and fare differences.
  • Within short periods before departure, individual components may be non-refundable or non-changeable under provider rules. These provider rules apply only to the extent that they do not reduce your mandatory package travel rights under this Section 6E.
  • After commencement of the trip, no refund is made for early check-out, early return of a rental car, unused activities or other unused portions unless mandatory law, the package travel rules in this Section 6E, or the applicable provider terms give you a right to such refund.

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VI. Cancellation and Changes by Aerogreet GmbH & Co. KG

Cancellation:

  • In rare cases, Aerogreet GmbH & Co. KG may be forced to cancel your trip. In such cases, Aerogreet GmbH & Co. KG will offer either an alternative trip or a full refund.

Changes:

  • If material changes to your trip have to be made (e.g. change of departure point), you will be informed and may:
  1. accept the changes,
  2. cancel the trip and receive a refund, or
  3. choose an alternative trip.

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VII. Responsibility of Aerogreet GmbH & Co. KG

Aerogreet GmbH & Co. KG supports you in the event of problems during your trip, for example by providing emergency information and alternative services. Inform Aerogreet GmbH & Co. KG immediately of any service disruptions in order to assert claims

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VIII. Price Reduction and Damages

  • Price reduction:

    You are entitled to a price reduction if travel services were not provided or were provided inadequately.

  • Damages:

    Where there is a defect in the travel services, the Traveller may, without prejudice to their other statutory rights, claim damages pursuant to Section 651n BGB. No claim for damages shall arise insofar as the defect is attributable to the Traveller, is attributable to a third party who is neither a service provider nor otherwise involved in providing the travel services covered by the package travel contract and was neither foreseeable nor avoidable by Aerogreet GmbH & Co. KG, or was caused by unavoidable and extraordinary circumstances. If the package is frustrated or substantially impaired, the Traveller may also claim appropriate monetary compensation for holiday time spent to no purpose. The Traveller’s mandatory statutory claims remain unaffected.

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IX. Insolvency Protection

Aerogreet GmbH & Co. KG has insolvency protection with Deutsche Reisesicherungsfonds GmbH pursuant to Section 651r BGB. With your Booking Confirmation, you will receive an insurance confirmation securing your claims in the event of insolvency.

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F. Airport VIP Services

Airport VIP services may include meet and assist, meet and greet, escort through airport formalities, passenger transport to or from the aircraft where available, porter services, luggage assistance, pre-flight waiting in VIP lounges, fast track support through designated check-in, passport, customs, tax-free or baggage checkpoints, and other airport-specific VIP procedures. The precise scope depends on the airport, the selected service, local rules and the relevant Travel Provider.

Booking and timing:

  • Booking requests for airport VIP services should be submitted as early as possible and are generally accepted 72 to 48 hours before arrival or departure, depending on the airport and local destination time.
  • Bookings and requests made or submitted at short notice before arrival or departure may be treated as urgent orders and may be subject to an urgency surcharge. The precise advance-notice periods and the amount of the applicable urgency surcharge (expressed as a percentage) vary by airport. These airport-specific conditions will be clearly disclosed to the Customer during the booking process before the booking is completed and form part of the contract.
  • Requests and date or time changes for services on Saturday, Sunday or Monday may need to be submitted by 12:00 on the preceding Friday in the local time of the destination airport.
  • Different airports apply different booking periods, conditions and operational restrictions. We therefore ask you to book airport VIP services in advance and to check airport-specific terms at the time of booking.

Booking information:

  • Requests for airport VIP services must be made in text form, for example by email or through the booking tools we provide.
  • A request should include the names and surnames of the persons to be served, citizenship where required, arrival or departure date, flight number and time, contact information of the customer and the person or company requesting the service, airport of arrival or departure, requested VIP lounge if applicable, and payment or guarantee information where required.
  • For regular customers or companies working with us under a separate contract, special conditions may apply if expressly agreed.

Surcharges and prepayment:

  • All rates are subject to change until the booking is accepted, unless a binding price has been confirmed.
  • Additional fees or surcharges may apply to services outside regular business hours (e.g. between 20:00 and 08:00), services at weekends (Saturday evening through Sunday), services on public holidays and bookings made at short notice (last-minute bookings). The precise amount of these surcharges varies by airport, will be clearly disclosed to the Customer during the booking process before the booking is completed and forms part of the contract.
  • Prepayment of 100% may be required for airport VIP services. A valid credit card or other payment guarantee may also be required.

Cancellation windows:

  • Unless different airport-specific terms, Travel Provider rules, mandatory law, or package travel rights apply, cancellation of airport VIP services may be free of charge up to 96 hours before the local service time.
  • A cancellation charge of 20% may apply from 96 to 72 hours before the local service time.
  • A cancellation charge of 35% may apply from 72 to 48 hours before the local service time.
  • A cancellation charge of 60% may apply from 48 to 24 hours before the local service time.
  • A cancellation charge of 100% may apply less than 24 hours before the local service time or in the event of no-show.

Airport VIP services are operationally sensitive and depend on airport permissions, airline procedures, security rules, border-control requirements and local provider availability. Non-standard VIP procedures may be available at some airports only on request. Airport-specific and provider-specific terms apply in addition to these GTC, but they do not limit mandatory statutory rights or package travel rights where those rights apply.

Last-minute bookings and requests:

A booking is deemed to be ‘last minute’ if it is made within the period specified for the relevant airport in the airport-specific conditions.

The applicable time limit and the special cancellation conditions will be displayed to the Customer before the Customer submits their contractual declaration.

For a booking made on request, the contract is concluded upon the express acceptance of our individual offer in text form. Operational processing begins immediately after conclusion of the contract and successful payment authorisation.

If the Customer cancels a last-minute booking after conclusion of the contract, cancellation compensation of up to the agreed booking price may be payable (less any expenses saved).

The Customer expressly retains the right to prove that no loss was incurred or that the loss incurred was substantially lower.

Mandatory statutory rights, including any applicable package travel rights, remain unaffected.

If the booked service cannot be confirmed or provided by the local service provider, all payments received for that service will be refunded promptly and in full, or the payment authorisation will be cancelled, as applicable.

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APPENDIX 1 – STANDARD INFORMATION FORM FOR PACKAGE TRAVEL

Important information on your rights in relation to package travel

Under certain circumstances, the travel services booked by you may constitute package travel, with Aerogreet GmbH & Co. KG acting as the organiser of that package travel. If this is the case, we will ask you to acknowledge the following important information.

The combination of travel services offered to you is package travel within the meaning of EU Directive 2015/2302. You therefore benefit from all EU rights relating to package travel. Aerogreet GmbH & Co. KG is fully responsible for the proper performance of the package travel as a whole.

In addition, as required by law, Aerogreet GmbH & Co. KG has protection mechanisms in place to refund your payments and, if transport is part of the package travel, to ensure your repatriation in the event of insolvency.

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Your key rights under Directive (EU) 2015/2302

1. Essential information before conclusion of the contract

  • Travellers receive all essential information about the package travel before the package travel contract is concluded.

2. Liability for performance

  • At least one trader is liable for the proper performance of all travel services included in the contract.

3. Emergency number and contact points

  • Travellers receive an emergency telephone number or details of a contact point through which they can contact the organiser or travel agency.

4. Transferability of package travel

  • Travellers may transfer the package travel to another person on reasonable notice and possibly against payment of additional costs.

5. Price changes and rights in the event of an increase

  • The price of package travel may be increased only if specific costs (e.g. fuel prices) increase and this is expressly provided for in the contract.

Price increases are permitted no later than 20 days before the start of the package travel.

  • If the increase exceeds 8% of the total price, the traveller may terminate the contract.
  • Decreasing costs must be passed on to the traveller by means of a price reduction.

6. Rights in the event of significant changes

  • Travellers may terminate the contract without a termination fee and receive a full refund if essential elements of the package travel (with the exception of the price) are changed significantly. If the package travel is cancelled by the organiser, travellers are entitled to a refund and, where applicable, compensation.

7. Rights in the event of extraordinary circumstances

  • Travellers may terminate the contract before the start of the package travel without a termination fee if extraordinary circumstances (e.g. serious safety problems at the destination) exist.

8. Option to terminate before the start of travel

  • Travellers may terminate the contract at any time before the start of the package travel against payment of a reasonable and justifiable termination fee.

9. Alternative arrangements in the event of service disruptions

  • If essential parts of the package travel cannot be provided as agreed after it has begun, suitable alternative arrangements must be offered at no additional cost. Travellers may terminate the contract without a termination fee if the defects substantially affect the performance of the package travel and the organiser does not remedy the problem.

10. Entitlement to price reduction and damages

  • Travellers are entitled to a price reduction and/or damages if the travel services are not provided or are not provided properly.

11. Duty to provide assistance

  • The organiser must provide assistance if travellers encounter difficulties.

12. Insolvency protection

  • In the event of the travel organiser's insolvency, payments will be refunded. If insolvency occurs after the start of the package travel and transport is part of the trip, repatriation will be ensured.

    Aerogreet GmbH & Co. KG has concluded insolvency protection with Deutsche Reisesicherungsfonds GmbH.

    Contact in the event of insolvency:

    Deutsche Reisesicherungsfonds GmbH

    Sächsische Straße 1, 10707 Berlin, Germany

    Tel.: +49 (0) 30 78954770

    Email: [email protected]

13. Further information

  • Directive (EU) 2015/2302, as transposed into national law, can be found here.

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APPENDIX 2 – STANDARD INFORMATION FORM FOR INFORMING THE TRAVELLER IN THE CASE OF LINKED TRAVEL ARRANGEMENTS UNDER THE PACKAGE TRAVEL REGULATIONS

Standard information form for linked travel arrangements

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Important Information on Linked Travel Arrangements

Under certain circumstances, a linked travel arrangement may arise if you decide to book several travel services through our Service. If this is the case, we will ask you to acknowledge the following important information:

1. No entitlement to package travel rights

If, after selecting and paying for one travel service, you book additional travel services for your trip through our Service, the rights under Directive (EU) 2015/2302 for package travel do not apply. Therefore, you cannot claim any rights specifically provided for package travel.

2. Responsibility for performance of the services

Aerogreet GmbH & Co. KG is not responsible for the proper performance of the individual travel services. In the event of problems, please contact the respective service provider directly.

3. Creation of a linked travel arrangement

However, if you book further travel services during the same visit to our Service, these travel services become part of a linked travel arrangement. In this case, as required by EU law, we use a protection mechanism.

4. Protection mechanism in the event of insolvency

This protection mechanism ensures that payments you have made to Aerogreet GmbH & Co. KG for services that are not provided due to our insolvency are refunded.

Important: If your payments are made directly to the respective Travel Provider, Aerogreet GmbH & Co. KG has not put safeguards in place to refund those payments to you. The protection mechanism also does not cover reimbursement if the relevant travel service provider becomes insolvent.

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Further Information on Insolvency Protection

Aerogreet GmbH & Co. KG has concluded insolvency protection with Deutsche Reisesicherungsfonds GmbH. You may contact this institution if travel services are denied to you due to the insolvency of Aerogreet GmbH & Co. KG:

  • Deutsche Reisesicherungsfonds GmbH Sächsische Straße 1, 10707 Berlin, Germany Tel.: +49 30 78954770 Email: [email protected]

Note:

This insolvency protection does not apply to contracts with parties other than Aerogreet GmbH & Co. KG that can be performed despite the insolvency of Aerogreet GmbH & Co. KG. Further information can be found in Directive (EU) 2015/2302, as transposed into national law, here.

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Section 7 – International Travel

General Information on International Travel

Although most trips take place without incident, travel to certain destinations may involve increased risks. Please note the following information:

  • Inform yourself in advance: Check travel warnings, notices and recommendations of the competent government authorities before booking and during your trip.
  • Current information: Stay up to date on travel warnings and notices during your trip and before your return journey in order to avoid disruption.

Travel advice, restrictions and entry requirements for your destination can be found through your foreign office.

Health

Your health during travel is of the utmost importance. Please note:

  • 1. Recommended vaccinations: Before your trip, ask your doctor about required and recommended vaccinations. These may change.
  • 2. Your responsibility: –

    Meet all health-related entry requirements. – Receive the relevant vaccinations.

    – Take recommended medication in good time.

    – Follow medical advice relating to your trip.

For medical advice, you can contact your doctor directly.

Passport and Visa

Passport

  • You need a valid passport for all travel offered through our Service.
  • Some countries require your passport to be valid for at least six months after entry. If your passport is valid for only one year or less, check the destination country's requirements before making final travel plans
  • The name in the passport must exactly match the name on your ticket. Otherwise, you may be denied travel and your travel protection will become invalid. Inform us if the name of a fellow traveller changes after booking but before travel begins (e.g. due to marriage).

Visa

  • Contact the embassy or consulate of the destination country and the authorities of your home country to obtain current visa requirements.
  • Some countries require airlines to provide personal data of all travellers. This information may be requested at check-in or already at the time of booking. Clarify details directly with the airline.

Disclaimer

Our group of companies assumes no liability for:

  • the refusal of access to aircraft, cruise ships or other means of transport;
  • refusal of entry into a country due to incomplete or insufficient travel documents.

This also includes stopovers in transit countries, even if you do not leave the means of transport or the airport.

We assume no liability for damage or loss that may arise from travel to destinations abroad. Always travel informed and with the necessary caution.

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Section 8 – Liability

Liability for the travel services

The travel services used by you are provided by the respective Travel Providers. If Aerogreet GmbH & Co. KG acts as Travel Provider, the following applies:

Limitation of liability:

  • Aerogreet GmbH & Co. KG is liable only for damage caused intentionally or by gross negligence, with the exception of damage to life, body and health and breaches of material contractual obligations. Material contractual obligations are those whose fulfilment is necessary for the proper performance of the contract and on whose compliance you may regularly rely.

Simple negligence:

  • In the case of simple negligence, Aerogreet GmbH & Co. KG is liable only for damage typical of the contract and foreseeable.

Product liability and statutory warranty:

  • The limitations of liability do not apply to claims under the Product Liability Act or statutory warranty liability, or to damage resulting from death, personal injury or impairment of health.

Personal liability:

  • To the extent that the liability of Aerogreet GmbH & Co. KG is excluded, this also applies to the personal liability of employees, legal representatives and vicarious agents.

Liability of Other Travel Providers

The liability of other Travel Providers is governed by their own policies and restrictions. Aerogreet GmbH & Co. KG is not liable for the provision of travel services by other providers, unless Aerogreet GmbH & Co. KG acts as organiser of package travel.

Supplier Defaults and Third-Party Services

Except where Aerogreet GmbH & Co. KG acts as organiser of package travel or where mandatory law provides otherwise, we do not guarantee or insure the services, financial condition or performance of airlines, hotels, rental car companies, tour operators, consolidators, airport service providers, courier companies or other Travel Providers. If such a provider defaults before performing a service for which payment has been made, your recourse may be against that provider, any applicable insurance, or another legally responsible party, unless the default was caused by us.

If you have a dispute with a Travel Provider regarding services controlled by that provider, you agree that claims against us are limited to the extent permitted by law and by these GTC. Nothing in this clause excludes our liability for our own fault, our duties as package travel organiser, statutory warranty rights, or liability that cannot legally be excluded.

Our Liability

Aerogreet GmbH & Co. KG provides the platform for the Travel Providers, but assumes no responsibility for the proper performance of the travel services by those providers.

No liability:

  • Aerogreet GmbH & Co. KG and its partners are not liable for:
  • travel services provided by the Travel Providers.
  • acts, errors, omissions, representations or negligence of the providers.
  • personal injury or property damage and costs arising from the circumstances mentioned above.

Accuracy of information:

  • The information provided by the Travel Providers (e.g. descriptions, photos, prices, policies) is displayed through the platform. Aerogreet GmbH & Co. KG is not liable for inaccuracies unless they were caused directly by Aerogreet GmbH & Co. KG. Photos and illustrations are for guidance only and do not constitute a binding guarantee.

Warranties and representations:

  • All information, software and travel services provided through the platform are made available without any express or implied warranty. This includes, among other things, warranties of merchantability, fitness for a particular purpose or non-infringement.

Force Majeure Events

In the event of force majeure (e.g. natural disasters, communication failures, strikes), the affected obligations are suspended. Aerogreet GmbH & Co. KG is not liable for the non-performance of obligations directly affected by such events.

Indemnification

You undertake to indemnify Aerogreet GmbH & Co. KG, its partners and their employees and representatives against all claims (including legal and court costs) arising from your culpable conduct.

This includes claims arising from your breach of these GTC, your violation of law or third-party rights, your misuse of the Service, or inaccurate information supplied by you or on your behalf, provided that indemnification is legally permissible and proportionate.

Consumer rights

  • The limitations of liability apply only to the extent permitted by law. Your statutory rights remain unaffected.

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Section 9 – Content Guidelines: Reviews, Comments and Photos

Submission of content

By submitting content through our Service, whether by email, posts or otherwise (including accommodation reviews, photos, videos, questions, comments, suggestions, ideas or similar, collectively "Submissions"), you agree to the following:

1. Authorship and rights:

  • You confirm that you are the author of your Submissions and have all necessary rights to permit us to use your Submissions in accordance with these Terms of Use.

2. Licence to use:

  • You grant our group of companies and our partners a non-exclusive, royalty-free, perpetual, transferable, irrevocable and fully sublicensable right to use, reproduce, edit, adapt, translate, distribute and publish your Submissions, including creating derivative works and publicly displaying them, worldwide and in all media currently existing or developed in the future.

3. Attribution:

  • You agree that our group of companies may use your name or a non-identifying reference (e.g. first name and hometown) to attribute your Submission.

4. Sharing of Submissions:

  • Your Submissions may be shared with Travel Providers where this is necessary.

Legal protection:

  • You grant us the right to initiate legal action against persons or organisations that infringe your or our rights in the Submissions.

6. Waiver of moral rights:

  • To the extent possible, you expressly waive "moral rights", including rights of attribution or integrity of the work.

Responsibility and restrictions

1. Prohibited content: Your Submissions must not contain content that:

  • is unlawful, threatening, libellous, defamatory, obscene or pornographic;
  • infringes personality rights, copyrights or other property rights of third parties;
  • contains commercial advertising or other marketing;
  • violates public order, safety or morality.

2. Liability

  • You are solely responsible for all damage arising from failure to comply with these rules.

3. Use of Submissions:

  • Our group of companies reserves the right to use, display, delete or otherwise process Submissions without prior notice.

Use and Guidelines

Multiple reviews:

  • Are possible.

Ownership rights:

  • We do not claim ownership of your Submissions and do not express any endorsement by publishing them.

Content guidelines:

  • All Submissions must comply with our content guidelines set out above.

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Section 10 – Intellectual Property Policy and Notices

Copyright and trademark notices

  1. Ownership of content:

    All content of our Service is protected by copyright:

    ©2023-2026 Aerogreet GmbH & Co. KG. All rights reserved. Persons accessing the Service may view, copy and print material from the Service for information purposes only. Any other use is restricted to non-commercial purposes and must include the copyright notice unless we give prior written consent.

  2. Brands and trademarks:

    Aerogreet GmbH & Co. KG, Aerogreet, aerogreet.com and the Aerogreet logo are trademarks or registered trademarks of Aerogreet GmbH & Co. KG.

    Other logos, product and company names mentioned may be trademarks of their respective owners.

  3. Disclaimer for third-party content:

    We assume no responsibility for content on websites operated by third parties rather than by us.

  4. Use of Google® Translate: – Our Service provides the Google® Translate tool for translating content, such as user-generated reviews. The translations are automated and may therefore contain inaccuracies.

    Use of Google® Translate is entirely at your own risk. We make no warranty as to the accuracy or completeness of the translations.

  5. External links:

    Our Service may contain links to websites operated by third parties. These links are provided solely for your information.

    We have no control over these websites and assume no responsibility for their content or use.

    The inclusion of such links does not constitute endorsement of the content or any association with their operators.

  6. Reporting trademark infringements:

    If you become aware of an infringement of our trademark, please contact us by email at [email protected].

Policy and complaints regarding infringements of intellectual property rights

Respect for intellectual property:

  • We respect the intellectual property rights of others and expect the same from our providers, partners and users ("Users"). – Users are prohibited from publishing materials that infringe the copyright, trademark rights or other intellectual property rights of third parties.
  • Measures in the event of breaches: – In appropriate circumstances, we will terminate accounts of users who repeatedly breach this policy.
  • Submission of complaints: – Requirements and instructions for submitting complaints regarding copyright or trademark infringements can be found in the "Complaints and forms for infringement of intellectual property".

Patent notices

Patents for the Service:

  • One or more patents held by us or our group of companies may apply to our Service and to the functions and services accessible through the Service.
  • Parts of the Service are operated under licence from one or more patents. Further patents are pending.

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Section 11 – Data Protection and Your Personal Data

We attach great importance to the protection, confidentiality and security of your personal data. Your data is processed and protected in accordance with applicable data protection laws.

Our commitment

1. Data protection and security:

  • We undertake to protect your personal data against unauthorised access, loss or misuse.
  • Technical and organisational measures are used to ensure the security of data processing.

2. Confidentiality:

  • All information entrusted to us is treated with the highest confidentiality.
  • Your data is processed only within the framework of the applicable statutory provisions and our internal policies.

Learn more

Please read our current Privacy Policy, to learn more:

  • What data we collect.
  • How we use your data.
  • Your rights in relation to data protection, including access, rectification or deletion of your data.

If you have questions about our data protection practices or would like further information, please contact us using the contact options stated in the Privacy Policy.

If personal data must be transferred to Travel Providers, payment service providers or other service partners in order to process a booking or provide a travel service, such transfer is handled in accordance with our Privacy Policy and applicable data protection law. If you object to processing that is necessary for the service, we may be unable to provide the requested service.

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Section 12 – Contact and Complaints

Traveller support and handling of complaints

We are happy to assist you with questions or complaints regarding your booking.

By making or approving a booking or payment, you authorize us to send you service-related communications by email, postal mail, instant message, telephone or other electronic or paper communication channels. These communications are primarily for customer service, booking processing, payment, operational updates and travel-service support. Promotional communications are sent only where permitted by law or with the required consent.

  • Customer service: Visit our customer service page to view frequently asked questions or contact us via the chat function.
  • Contact during your trip: Contact us by email: [email protected] or by telephone at: +49 69 770 622 777.

Complaints regarding travel services

If problems arise with your booked travel service, please report them as soon as possible:

  • Before or during the trip:

    Inform us or the respective Travel Provider in order to resolve the problem as quickly as possible and minimise the damage incurred.

  • After the trip:

    If you were unable to report a problem during the trip (e.g. in the case of problems on the return journey), notify us in writing within 30 days after the trip.

Postal address for complaints

You may address complaints to the following addresses:

  • Travel Provider, at the address stated on the booking completion page.
  • Aerogreet GmbH & Co. KG

    Flinschstr. 2-4

    60388 Frankfurt am Main

    (with a copy to: [email protected])

European Commission Online Dispute Resolution Platform

We do not participate in voluntary consumer dispute resolution. For all travel contracts concluded in electronic commerce, we refer to the European Online Dispute Resolution platform at http://ec.europa.eu/consumers/odr

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Section 13 – General

Applicable law and place of jurisdiction

The law of the Federal Republic of Germany applies.

  • If you use our Service or make a booking as a consumer and, at the time of your order, have your habitual residence in another country, the application of mandatory legal provisions of that country remains unaffected.
  • If you are an entrepreneur or do not have a permanent residence in the Federal Republic of Germany, the place of jurisdiction is Munich.

Before initiating formal proceedings, we encourage you to contact us directly at [email protected] so that we can try to resolve the matter. Any dispute resolution, arbitration or court proceedings are subject to the applicable mandatory consumer-protection rules, the governing law and jurisdiction rules in this Section, and any separate legally valid dispute-resolution agreement.

Aerogreet GmbH & Co. KG provides its company and contact details in the legal notice (Impressum) and footer of aerogreet.com. Questions or comments about the Service may be sent to [email protected]. IATA TIDS: 96231450.

We may suspend or terminate access to the Service if you breach these GTC, misuse the Service, provide false information, fail to make required payments, or if continued access would create legal, security or operational risk. Termination does not affect payment obligations, cancellation fees, provider rights, or provisions that are intended to survive.

Insurance

  • The prices displayed generally do not include travel protection.
  • It is recommended that you take out insurance that covers, in particular, cancellation cases and risks such as repatriation costs in the event of accident or illness.
  • You are responsible for ensuring that any insurance taken out adequately covers your requirements.
  • Where applicable, travel protection products will be displayed to you. In that case, you will receive details of the insurance provider, the most important information and the general terms and conditions through our Service.

Non-Assertion

If we do not enforce a provision of these Terms of Use, or do not enforce it immediately, this does not constitute a waiver of the right to enforce that or other provisions in the future.

Unenforceable Provisions

If a provision (or part of a provision) of these Terms of Use is declared invalid, unlawful or unenforceable by a court or other competent authority:

  • That provision (or part of a provision) is not deemed to form part of these Terms of Use as against you.
  • The remaining provisions remain unaffected and retain their validity.

Entire Agreement

These Terms of Use constitute the entire agreement between you and us in relation to our Service.

  • They replace all prior or contemporaneous communications (electronic, oral or written) between you and us regarding our Service.

Assignment

  • We may assign, subcontract or transfer rights, duties or obligations under these Terms of Use.
  • You are not permitted to make such an assignment, subcontracting or transfer, except in the case of monetary claims or in cases where we have no legitimate interest in excluding assignment or your legitimate interest prevails.

Third-Party Rights

  • Unless expressly stated in these Terms of Use, no part of these Terms of Use is intended to be enforceable by third parties.
  • No consent of a third party is required for changes to, waiver of or termination of any part of these Terms of Use.
  • These Terms of Use do not create any rights under applicable law or regulations for third parties to enforce any part of these terms.

Survival of Obligations

Provisions of these Terms of Use that expressly, or by their nature, impose obligations that continue beyond the expiry or termination of these Terms of Use remain effective thereafter.

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Please locate the airport of your booking in the list below to review the applicable Specific Terms and Conditions:

ATMA Atyrau Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Aarhus International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48hours before service — 30%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48hours before service — 30%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48hours before service — 30%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Abakan Inernational Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Abeid Amani Karume International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Aberdeen International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Abha Regional Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Abruzzo Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.

Abu Dhabi International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Bookings should be made at least 3 business days prior to the service
Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Bookings should be made at least 3 business days prior to the service
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Achmad Yani International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Adana Şakirpaşa Airport

Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Adelaide International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Aden Adde International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours - 25% 
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Adi Sumarmo International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Adisucipto International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Adolfo Suárez Madrid–Barajas International Airport

Full VIP – VIP Terminal - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Lounge access includes 2 hours; additional hours charged at 500 EUR each
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
  • For VIP service in Madrid, if the airline check-in desk is in Terminal 1, the passengers should first hand over their luggage and passports to the greeter at the pre-arranged time. Then the driver will transfer the passengers to the VIP lounge in Terminal 4.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Full VIP – VIP Terminal - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Full VIP – VIP Terminal - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
  • Transit service is available only for transit durations between 1 and 3 hours.
  • For VIP service in Madrid, if the airline check-in desk is in Terminal 1, the passengers should first hand over their luggage and passports to the greeter at the pre-arranged time. Then the driver will transfer the passengers to the VIP lounge in Terminal 4.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees

Aerfort Bhaile Átha Cliath (Dublin Airport)

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Aeroparque Jorge Newbery

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Aeroport de Bangui-M’poko

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Aeroport de Maun

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 50%, 72–48 hours before service — 75%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 50%, 72–48 hours before service — 75%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 50%, 72–48 hours before service — 75%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Aeroporto Internacional Guarulhos (Governador Andre Franco Montoro)

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Aeroporto de Benguela - 17 de Setembro (Gen. V. Deslandes)

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Aeroporto de Cabinda

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Aeroporto de Congonhas

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Aeroporto di Firenze-Peretola

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on public/bank holidays may be subject to additional fees.

Aeropuerto Comodoro Arturo Merino Benitez

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) - 30% surcharge
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) - 30% surcharge
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) - 30% surcharge
  • Bookings on weekends or on public/bank holidays may be subject to additional fees

Aeropuerto General Mariano Escobedo

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Aeropuerto Internacional Ezeiza (Ministro Pistarini International Airport)

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Airport lounge mandatory for international departures.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Airport lounge mandatory for international departures.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Airport lounge mandatory for international departures.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Aeropuerto Internacional Jorge Chavez

Meet & Assist, VIP lounge - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 30% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, VIP lounge - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, VIP lounge - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • The porter will assist with hand luggage only.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees

Aeropuerto Internacional Luis Muñoz Marín

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Aeropuerto Internacional Principe Said Ibrahim

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72-48 hours before service — 25%, 48-24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72-48 hours before service — 25%, 48-24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72-48 hours before service — 25%, 48-24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Aeropuerto Internacional de Rosario - Islas Malvinas

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Aeropuerto International Benito Juarez

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Afonso Pena International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Akanu Ibiam International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Aktau Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Aktion National Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Al Alamain International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Al Massira Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Alberto Alcolumbre International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Albrook Marcos A. Gelabert International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Albuquerque International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Alexander Kartveli Batumi International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Turkish Airlines: 50% additional charge on departures.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Turkish Airlines: 50% additional charge on departures.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Turkish Airlines: 50% additional charge on departures.

Alexander the Great International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Alexander the Great International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Alexandros Papadiamantis Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Alfonso Bonilla Aragon Ainternational Airport (Palmaseca International Airport)

Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Algiers Houari Boumediene Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Alicante - Elche International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees

Allama Iqbal International Airport

Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • This service is non-refundable.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • This service is non-refundable.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • This service is non-refundable.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Almaty International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Almeria Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees

Alykel - Norilsk Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests:  (48-24 hours) - 15%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Ambouli International Airport

Meet & Assist airside - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist airside - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist airside - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Amilcar Cabral International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Anapa Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Ancona Falconara Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellations  after confirmation: (96-72 hours) - 25%; (72-48 hours) - 50%; (<48 hours) - 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.

Andorra-La Seu d’Urgell Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Antalya International Airport

CIP Terminal - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
CIP Terminal - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Araxos National Airport (Agamemnon)

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Arequipa - Rodríguez Ballón International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 30% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 30% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 30% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees

Aristarchos International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Arthur Napoleon Raymond Robinson International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Arusha Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Asau Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Ashgabat International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Asmara International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Aspen-Pitkin County Airport / Sardy Field

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Asturias International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees

Aswan International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Atlantique International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Atlas Brasil Cantanhede International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Auckland International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) - 25%; (<72  hours) - 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) - 25%; (<72  hours) - 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) - 25%; (<72  hours) - 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Augusto Cesar Sandino International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Austin Bergstrom International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Aéroport international de Douala

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Babullah Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Bacha Khan International Airport

Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Bahia-Jorge Amado Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Bahir Dar Ginbot Haya Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Bahrain International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Baikal International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Baita International Airport

Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees

Baiyun International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 120–96 hours before service — 25%, 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 120–96 hours before service — 25%, 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 120–96 hours before service — 25%, 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Full VIP (domestic flights only) - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 120–96 hours before service — 25%, 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees

Baltimore - Washington International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Bamako-Senou International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Bandar Seri Begwan International Airport (Lapangan Terbang Antarabangsa Brunei)

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Bandaranaike International Airport

Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Bangoka International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Banjul International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Bao’an International Airport

Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
VVIP Lounge - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees

Barcelona–El Prat Airport

CIP Terminal - Departure
  • Service is Possible for Non-Shengen and Schengen flight
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: 7 days before the service - no penalty,  (6 days-48 hours) - 50%; (<48 hours) - 100%; no responsibility for flight cancellation or delays.
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellations after confirmation: 7 days before the service - no penalty,  (6 days-48 hours) - 50%; (<48 hours) - 100%; no responsibility for flight cancellation or delays.
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
CIP Terminal - Arrival
  • Service is Possible for Non-Shengen and Schengen flight
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: 7 days before the service - no penalty,  (6 days-48 hours) - 50%; (<48 hours) - 100%; no responsibility for flight cancellation or delays.
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellations after confirmation: 7 days before the service - no penalty,  (6 days-48 hours) - 50%; (<48 hours) - 100%; no responsibility for flight cancellation or delays.
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
CIP Terminal - Transit
  • Service is Possible for Non-Shengen and Schengen flight
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: 7 days before the service - no penalty,  (6 days-48 hours) - 50%; (<48 hours) - 100%; no responsibility for flight cancellation or delays.
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellations after confirmation: 7 days before the service - no penalty,  (6 days-48 hours) - 50%; (<48 hours) - 100%; no responsibility for flight cancellation or delays.
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees

Bari Karol Wojtyla Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.

Barnaul Airport

Meet & Assist, Fast Track, Business Lounge - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track, Comfort Lounge - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track, Business Lounge - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track, Comfort Lounge - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track, Business Lounge - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track, Comfort Lounge - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Bauerfield International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Beauvais–Tillé Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Beef Island/Tortola Terrance B. Lettsome International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Begishevo Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Beijing - Capital International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Fast Track service is unavailable from 22:00 to 08:00
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Fast Track service is unavailable from 22:00 to 08:00
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Fast Track service is unavailable from 22:00 to 08:00
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Fast Track service is unavailable from 22:00 to 08:00
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Fast Track service is unavailable from 22:00 to 08:00
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Fast Track service is unavailable from 22:00 to 08:00
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Fast Track service is unavailable from 22:00 to 08:00
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees

Beijing – Daxing International Airport

Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees

Belfast International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Belgorod Airport

Meet & Assist, Fast Track, Business - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track, Comfort Lounge - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Belgrade Nikola Tesla Airport

CIP Terminal - Departure
  • Arrival service – 1,5 hours incl. Departure services – 2 hours incl. Transit service – 2,5 hours incl. Extra fees apply in case of extra hours or part of it!
  • Last minute requests (72- 48 hours) – 25%; (48-24 hours) – 50%; (<24 hours) – 100%
  • Cancellations or Amendments after confirmation: (96-72 hours) – 25%; (72-48 hours) – 50%; (<48 hours) – 100%
  • No-Show Surcharge – 100%
  • Children (0-2yo) – free-of-charge
  • Booking – 3 working days prior date of the service
  • Weekends, Public & Bank Holidays can be a subject of surcharges

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
CIP Terminal - Arrival
  • Arrival service – 1,5 hours incl. Departure services – 2 hours incl. Transit service – 2,5 hours incl. Extra fees apply in case of extra hours or part of it!
  • Last minute requests (72- 48 hours) – 25%; (48-24 hours) – 50%; (<24 hours) – 100%
  • Cancellations or Amendments after confirmation: (96-72 hours) – 25%; (72-48 hours) – 50%; (<48 hours) – 100%
  • No-Show Surcharge – 100%
  • Children (0-2yo) – free-of-charge
  • Booking – 3 working days prior date of the service
  • Weekends, Public & Bank Holidays can be a subject of surcharges

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained

Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
CIP Terminal - Transit
  • Arrival service – 1,5 hours incl. Departure services – 2 hours incl. Transit service – 2,5 hours incl. Extra fees apply in case of extra hours or part of it!
  • Last minute requests (72- 48 hours) – 25%; (48-24 hours) – 50%; (<24 hours) – 100%
  • Cancellations or Amendments after confirmation: (96-72 hours) – 25%; (72-48 hours) – 50%; (<48 hours) – 100%
  • No-Show Surcharge – 100%
  • Children (0-2yo) – free-of-charge
  • Booking – 3 working days prior date of the service
  • Weekends, Public & Bank Holidays can be a subject of surcharges

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained

Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Ben-Gurion International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Departure service covers escort to the gate only
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Departure service covers escort to the gate only
Pre-Flight VIP services - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Departure service covers escort to the gate only
VIP Terminal - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
VIP Terminal with Private Suite - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
VIP Terminal - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
VIP Terminal with Private Suite - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Departure service covers escort to the gate only
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Departure service covers escort to the gate only
VIP Terminal - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
VIP Terminal with Private Suite - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Benazir Bhutto International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Bengaluru - Kempegowda International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • India requires an online e-Arrival Card (submit up to 72h before arrival). Link and instructions provided.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • India requires an online e-Arrival Card (submit up to 72h before arrival). Link and instructions provided.

Bergen - Flesland Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • 50% Night surcharge on services between 23h00 – 06h00
  • 50% Bank holiday surcharge
  • In the event of a delay or waiting time exceeding 45 minutes, an additional charge of 150 EUR per hour (including VAT) shall apply
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • 50% Night surcharge on services between 23h00 – 06h00
  • 50% Bank holiday surcharge
  • In the event of a delay or waiting time exceeding 45 minutes, an additional charge of 150 EUR per hour (including VAT) shall apply
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • 50% Night surcharge on services between 23h00 – 06h00
  • 50% Bank holiday surcharge
  • In the event of a delay or waiting time exceeding 45 minutes, an additional charge of 150 EUR per hour (including VAT) shall apply

Berlin Brandenburg Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Each amendment after confirmation will incur a 150 EUR fee per flight.
  • No-Show Surcharge - 100%
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Private suite available as an addition to VIP service: 780.00 EUR for 3 hours, maximum 4 guests.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Each amendment after confirmation will incur a 150 EUR fee per flight.
  • No-Show Surcharge - 100%
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Private suite available as an addition to VIP service: 780.00 EUR for 3 hours, maximum 4 guests.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Each amendment after confirmation will incur a 150 EUR fee per flight.
  • No-Show Surcharge - 100%
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Private suite available as an addition to VIP service: 780.00 EUR for 3 hours, maximum 4 guests.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Bern Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Beslan Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Bilbao International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees

Birmingham Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Birmingham-Shuttlesworth International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Blaise Diagne International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 07:00) is subject to a 45% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 07:00) is subject to a 45% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 07:00) is subject to a 45% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees

Blue Danube Airport Linz

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or public/bank holidays are available by request only (may be subject to additional fees)
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or public/bank holidays are available by request only (may be subject to additional fees)
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or public/bank holidays are available by request only (may be subject to additional fees)

Bob Hope Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Bodensee Airport Friedrichshafen

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Bole International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Borg El Arab International Airport

Full VIP via First Class Lounge - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP via Private VIP Lounge - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP via First Class Lounge - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP via Private VIP Lounge - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Boryspil International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Bournemouth Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Bratsk Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Bremen City Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Brisbane – Queensland International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Bristol Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Broome International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Brussels National Airport – Zaventem

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (20:00 to 08:00) - 25%
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (20:00 to 08:00) - 25%
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (20:00 to 08:00) - 25%
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Brussels South Charleroi Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Bucharest Henri Coandă International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 120 hours before service — 100%
  • Cancellation fees after confirmation, less than 120 hours before service — 100%
  • Amendments  less than 2 business days before the service (local time) +25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Porter service by request only or not offered.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 120 hours before service — 100%
  • Cancellation fees after confirmation, less than 120 hours before service — 100%
  • Amendments  less than 2 business days before the service (local time) +25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Porter service by request only or not offered.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 120 hours before service — 100%
  • Cancellation fees after confirmation, less than 120 hours before service — 100%
  • Amendments  less than 2 business days before the service (local time) +25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Porter service by request only or not offered.

Bujumbura International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Bukhara, Bukhara International Airport

CIP Comfort Lounge - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Officials Lounge - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
CIP Comfort Lounge - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Officials Lounge - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Bundaberg Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Burgas Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Butmir International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Cadjehoun Internationa Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Cagliari Elmas Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.

Cairns – Queensland International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Cairo International Airport (Maṭār al-Qāhirah al-Duwaliyy)

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • 35% discount for holders of an Egyptian passport.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Terminal 3 now has a new fast track lane available, with an extra charge.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • 35% discount for holders of an Egyptian passport.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Terminal 3 now has a new fast track lane available, with an extra charge.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • 35% discount for holders of an Egyptian passport.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Terminal 3 now has a new fast track lane available, with an extra charge.

Cam Ranh International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00) is subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00) is subject to a 25% surcharge.

Canberra International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Cancun International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Cape Town International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Capitan de Corbeta Carlos A. Curbelo International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Captain Vassilis Constantakopoulos International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 72–48 hours before service — 25%, less than 48 hours before service — 50%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Cardiff Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Carrasco/General Cesáreo L. Berisso International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Carthage International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Catania Fontanarossa Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.

Cataratas del Iguazu International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Cephalonia International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Cesaria Evora Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Changbei International Airport

Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees

Changi International Airport

CIP Terminal - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 100% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 30% surcharge.
  • Rates do not apply during the Singapore Airshow and F1 Season peak periods. Please note that a 25% surcharge will apply during these times.
  • Minimum connection time required for transit service: 3 hours
  • This service package is not available for certain airlines: 3
  • A holiday surcharge of 25% applies from December 22nd until January 4th.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings made less than 72 hours before the service (local time) are not accepted
  • Bookings made less than 72 hours before the service (local time) will incur a 100% fee. Amendments made less than 3 business days before the service (local time) will incur a 100% fee.
  • Bookings made less than 48 hours before the service (local time) will incur a 100% fee.
  • Cancellations after confirmation: less than 120 hours before service — 100%. No-Show Surcharge - 100%
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 30% surcharge.
  • Rates do not apply during the Singapore Airshow and F1 Season peak periods. Please note that a 25% surcharge will apply during these times.
  • Minimum connection time required for transit service: 3 hours.
  • A surcharge of 135 EUR per way applies for all passengers using Terminal 4 service.
  • The electric buggy is not available at Terminal 4. A holiday surcharge of 25% applies from December 22nd until January 4th.
  • This service is not available for Low-Cost Carriers, Malaysia Airlines, Swiss International Air Lines, and American-based airlines.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet and Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Please note that rates do not apply during the Singapore Airshow, YOG, and F1 Season peak periods. A 25% surcharge will be applied during these times.
  • Nighttime (22:00 to 07:00) is subject to a 30% surcharge.
  • Please note that rates do not apply during the Singapore Airshow, YOG, and F1 Season peak periods. A 25% surcharge will be applied during these times.
  • Terminal 4 service incurs a 135 EUR surcharge per way.
  • A holiday surcharge of 25% applies from December 22nd until January 4th.
CIP Terminal - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 100% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 30% surcharge.
  • Rates do not apply during the Singapore Airshow and F1 Season peak periods. Please note that a 25% surcharge will be applied during these times.
  • Minimum connection time required for transit service: 3 hours
  • This service package is not available for certain airlines: 3
  • A holiday surcharge of 25% applies from December 22nd until January 4th.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings made less than 72 hours before the service (local time) are not accepted
  • Bookings made less than 72 hours before the service (local time) will incur a 100% fee. Amendments made less than 3 business days before the service (local time) will incur a 100% fee.
  • Bookings made less than 48 hours before the service (local time) will incur a 100% fee.
  • Cancellations after confirmation: less than 120 hours before service — 100%. No-Show Surcharge - 100%
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 30% surcharge.
  • Rates do not apply during the Singapore Airshow and F1 Season peak periods. Please note that a 25% surcharge will apply during these times.
  • Minimum connection time required for transit service: 3 hours.
  • A surcharge of 135 EUR per way applies for all passengers using Terminal 4 service.
  • The electric buggy is not available at Terminal 4. A holiday surcharge of 25% applies from December 22nd until January 4th.
  • This service is not available for Low-Cost Carriers, Malaysia Airlines, Swiss International Air Lines, and American-based airlines.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet and Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Rates do not apply during the Singapore Airshow, YOG, and F1 Season peak periods. Please note that a 25% surcharge will be applied during these times. Nighttime (22:00 to 07:00) is subject to a 30% surcharge. Please note that rates do not apply during the Singapore Airshow, YOG, and F1 Season peak periods. A 25% surcharge will be applied during these times. Terminal 4 service incurs a 135 EUR surcharge per way. A holiday surcharge of 25% applies from December 22nd until January 4th.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
  •  
CIP Terminal - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 100% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 30% surcharge.
  • Rates do not apply during the Singapore Airshow and F1 Season peak periods. Please note that a 25% surcharge will be applied during these times.
  • Minimum connection time required for transit service: 3 hours
  • This service package is not available for certain airlines: 3
  • A holiday surcharge of 25% applies from December 22nd until January 4th.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings made less than 72 hours before the service (local time) are not accepted
  • Bookings made less than 72 hours before the service (local time) will incur a 100% fee. Amendments made less than 3 business days before the service (local time) will incur a 100% fee.
  • Bookings made less than 48 hours before the service (local time) will incur a 100% fee.
  • Cancellations after confirmation: less than 120 hours before service — 100%. No-Show Surcharge - 100%
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 30% surcharge.
  • Rates do not apply during the Singapore Airshow and F1 Season peak periods. Please note that a 25% surcharge will apply during these times.
  • Minimum connection time required for transit service: 3 hours.
  • A surcharge of 135 EUR per way applies for all passengers using Terminal 4 service.
  • The electric buggy is not available at Terminal 4. A holiday surcharge of 25% applies from December 22nd until January 4th.
  • This service is not available for Low-Cost Carriers, Malaysia Airlines, Swiss International Air Lines, and American-based airlines.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet and Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Rates do not apply during the Singapore Airshow, YOG, and F1 Season peak periods. Please note that a 25% surcharge will be applied during these times. Nighttime (22:00 to 07:00) is subject to a 30% surcharge. Please note that rates do not apply during the Singapore Airshow, YOG, and F1 Season peak periods. A 25% surcharge will be applied during these times. Terminal 4 service incurs a 135 EUR surcharge per way. A holiday surcharge of 25% applies from December 22nd until January 4th.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees

Changle International Airport

Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
VVIP services - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Domestic flights only. International flights upon request. Fast Track upon request.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees

Changsha Huanghua International Airport

Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Fast Track service is unavailable from 22:00 to 08:00
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Fast Track service is unavailable from 22:00 to 08:00
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Fast Track service is unavailable from 22:00 to 08:00
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Fast Track service is unavailable from 22:00 to 08:00
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Fast Track service is unavailable from 22:00 to 08:00
  • Bookings on weekends or on public/bank holidays may be subject to additional fees

Charles De Gaulle Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • Amendments fees: 48–24 hours before service — 30%, 24–12 hours before service — 50%, less than 12 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
VIP Terminal - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof. Extra hour in VIP lounge – 950,00 hour/pax
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • VIP Lounge: Included for up to 6 guests per lounge (up to 2 hours). Extra hour in VIP lounge – 950,00 hour/pax.
  • Private transfer to/from aircraft: Included for up to 3 guests. Additional tarmac car: 580.00 EUR (up to 3 guests).
  • For all companies other than SQ Singapore Airlines and TK Turkish Airlines arrival, a Meet & Greet service will need to be added at €220, along with a vehicle to transfer the luggage at 110€ (for 4 luggages) from the terminal via the Extime Exclusive lounge, as they do not handle all flight airline.
  • For all companies other than AF Air France and QR Qatar departures, please note that initial check-in must be completed at the public terminal. Once checked in, you will need to proceed with your chauffeur to the VIP lounge (Extime Exclusive Lounge), as they do not handle all flight airline
  • If there is a tax refund (détaxe) request, please inform us in advance.
  • A Meet & Greet service will need to be added at €220 if you would like us to assist with the check-in process.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • Amendments fees: 48–24 hours before service — 30%, 24–12 hours before service — 50%, less than 12 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
VIP Terminal - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof. Extra hour in VIP lounge – 950,00 hour/pax
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • VIP Lounge: Included for up to 6 guests per lounge (up to 2 hours). Extra hour in VIP lounge – 950,00 hour/pax.
  • Private transfer to/from aircraft: Included for up to 3 guests. Additional tarmac car: 580.00 EUR (up to 3 guests).
  • For all companies other than SQ Singapore Airlines and TK Turkish Airlines arrival, a Meet & Greet service will need to be added at €220, along with a vehicle to transfer the luggage at 110€ (for 4 luggages) from the terminal via the Extime Exclusive lounge, as they do not handle all flight airline.
  • For all companies other than AF Air France and QR Qatar departures, please note that initial check-in must be completed at the public terminal. Once checked in, you will need to proceed with your chauffeur to the VIP lounge (Extime Exclusive Lounge), as they do not handle all flight airline
  • If there is a tax refund (détaxe) request, please inform us in advance.
  • A Meet & Greet service will need to be added at €220 if you would like us to assist with the check-in process.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 30%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • Amendments fees: 48–24 hours before service — 30%, 24–12 hours before service — 50%, less than 12 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
VIP Terminal - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof. Extra hour in VIP lounge – 950,00 hour/pax
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • VIP Lounge: Included for up to 6 guests per lounge (up to 2 hours). Extra hour in VIP lounge – 950,00 hour/pax.
  • Private transfer to/from aircraft: Included for up to 3 guests. Additional tarmac car: 580.00 EUR (up to 3 guests).
  • For all companies other than SQ Singapore Airlines and TK Turkish Airlines arrival, a Meet & Greet service will need to be added at €220, along with a vehicle to transfer the luggage at 110€ (for 4 luggages) from the terminal via the Extime Exclusive lounge, as they do not handle all flight airline.
  • For all companies other than AF Air France and QR Qatar departures, please note that initial check-in must be completed at the public terminal. Once checked in, you will need to proceed with your chauffeur to the VIP lounge (Extime Exclusive Lounge), as they do not handle all flight airline
  • If there is a tax refund (détaxe) request, please inform us in advance.
  • A Meet & Greet service will need to be added at €220 if you would like us to assist with the check-in process.

Charlotte Douglas International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights. First and Business Class passengers only.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights. First and Business Class passengers only.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Post customs meeting
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights - departure and arrival must be operated by AA. For Business & First Class passengers ONLY!
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.

Cheboksary Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Cheddi Jagan International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Chelyabinsk Airport

Meet & Assist, Fast Track (Domestic flights) - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track (International flights) - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track (Domestic flights) - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track (International flights) - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track (Domestic flights) - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track (International flights) - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Chengdu Tianfu International Airport

Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Fast Track service is unavailable from 22:00 to 08:00
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Fast Track service is unavailable from 22:00 to 08:00
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Fast Track service is unavailable from 22:00 to 08:00
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Fast Track service is unavailable from 22:00 to 08:00
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Fast Track service is unavailable from 22:00 to 08:00
  • Bookings on weekends or on public/bank holidays may be subject to additional fees

Chennai International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • India requires an online e-Arrival Card (submit up to 72h before arrival). Link and instructions provided.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • India requires an online e-Arrival Card (submit up to 72h before arrival). Link and instructions provided.

Cherepovets Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Chhatrapati Shivaji International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • India requires an online e-Arrival Card (submit up to 72h before arrival). Link and instructions provided.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • India requires an online e-Arrival Card (submit up to 72h before arrival). Link and instructions provided.

Chiang Mai International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Chicago Midway International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Chileka International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Chinggis Khaan International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 07:00), Weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 07:00), Weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 07:00), Weekends, and public & bank holidays are subject to a 25% surcharge.

Chios Island National Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Chisinau International Airport

Meet & Assist, VIP Lounge - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Porter services are included only up to the VIP lounge.
  • Last-minute requests fees apply for services less 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, VIP Lounge - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Porter services are included only up to the VIP lounge.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, VIP Lounge - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Porter services are included only up to the VIP lounge.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Chita-Kadala International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Christchurch International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) - 25%; (<72  hours) - 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) - 25%; (<72  hours) - 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) - 25%; (<72  hours) - 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Christmas Island International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Chrostoforo Colombo Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.

Chūbu Centrair International Airport

Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Non-refundable service.
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Last-minute requests fees: 8-2 business days - 25%; less than 2 business days - 50%
  • Holidays as New Year period(29.12 - 03.01), Christmas period(21.12 - 26.12), Sakura Season (20.03 - 20.04), Peak autumn season (01.11 - 15.11) - 15%
  • 30% surcharge (Night time) 21:00-06:00 (per stuff)
  • There is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities .
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Non-refundable service.
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Last-minute requests fees: 8-2 business days - 25%; less than 2 business days - 50%
  • Holidays as New Year period(29.12 - 03.01), Christmas period(21.12 - 26.12), Sakura Season (20.03 - 20.04), Peak autumn season (01.11 - 15.11) - 15%
  • 30% surcharge (Night time) 21:00-06:00 (per stuff)
  • There is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities .
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Non-refundable service.
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Last-minute requests fees: 8-2 business days - 25%; less than 2 business days - 50%
  • Holidays as New Year period(29.12 - 03.01), Christmas period(21.12 - 26.12), Sakura Season (20.03 - 20.04), Peak autumn season (01.11 - 15.11) - 15%
  • 30% surcharge (Night time) 21:00-06:00 (per stuff)
  • There is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities .

Ciampino–G. B. Pastine International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
  •  
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.

Cibao International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Cincinnati/Nortern Kentucky International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Cleveland-Hopkins International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Cochin International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • India requires an online e-Arrival Card (submit up to 72h before arrival). Link and instructions provided.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • India requires an online e-Arrival Card (submit up to 72h before arrival). Link and instructions provided.

Coffs Harbour Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Cologne Bonn Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellations after confirmation less than 48 hours before service will incur a 100 EUR fee.
  • Cancellations after confirmation less than 48 hours before service will incur a 100% fee. No-Show Surcharge - 100%
  • Each amendment after confirmation will incur a 50 EUR fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Booking changes (date, time, or flight) will incur a 50 EUR fee.
  • Cancellations after confirmation will incur a 100 EUR fee.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellations after confirmation less than 48 hours before service will incur a 100 EUR fee.
  • Cancellations after confirmation less than 48 hours before service will incur a 100% fee. No-Show Surcharge - 100%
  • Each amendment after confirmation will incur a 50 EUR fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellations after confirmation less than 48 hours before service will incur a 100 EUR fee.
  • Cancellations after confirmation less than 48 hours before service will incur a 100% fee. No-Show Surcharge - 100%
  • Each amendment after confirmation will incur a 50 EUR fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Booking changes (date, time, or flight) will incur a 50 EUR fee. Cancellations after confirmation will incur a 100 EUR fee.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellations after confirmation less than 48 hours before service will incur a 100 EUR fee.
  • Cancellations after confirmation less than 48 hours before service will incur a 100% fee. No-Show Surcharge - 100%
  • Each amendment after confirmation will incur a 50 EUR fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellations after confirmation less than 48 hours before service will incur a 100 EUR fee.
  • Cancellations after confirmation less than 48 hours before service will incur a 100% fee. No-Show Surcharge - 100%
  • Each amendment after confirmation will incur a 50 EUR fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellations after confirmation less than 48 hours before service will incur a 100 EUR fee.
  • Cancellations after confirmation less than 48 hours before service will incur a 100% fee. No-Show Surcharge - 100%
  • Each amendment after confirmation will incur a 50 EUR fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Comandante Armando Tola International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Conakry - Gbessia International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Coronel FAP Francisco Secada Vignetta International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 30% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 30% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 30% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees

Cote d’Azur Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  • For long-distance flights, appointments must be scheduled 3 hours before departure. An automatic surcharge of €110 (all taxes included) applies for each additional hour.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  • For long-distance flights, appointments must be scheduled 3 hours before departure. An automatic surcharge of €110 (all taxes included) applies for each additional hour.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  • For long-distance flights, appointments must be scheduled 3 hours before departure. An automatic surcharge of €110 (all taxes included) applies for each additional hour.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Cozumel International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Crotone Sant'Anna Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.

Cyril E. King Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Dakhla Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Dalaman International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 30%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
VIP Terminal - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 30%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
VIP Terminal - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 30%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
VIP Terminal - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Dallas/Fort Worth International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights. First and Business Class passengers only.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights. First and Business Class passengers only.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights - departure and arrival must be operated by AA. For Business & First Class passengers ONLY!
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.

Darwin Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Daskalogiannis International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Denver International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Depati Amir Airport (Pangkal Pinang Airport)

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Deputado Luís Eduardo Magalhães International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Des Moines International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Detroit Metropolitan Wayne County Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Diagoras International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Dionysios Solomos International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Diori Hamani International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Diwopu International Airport

Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees

Diyarbakir Airport

Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Dnipropetrov’sk International Airport

Meet & Assist, Fast Track (Domestic flights) - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track (International flights) - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track (Domestic flights) - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track (International flights) - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track (Domestic flights) - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track (International flights) - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Doha Hamad International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 30%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service – 1,5 hours incl. Departure services – 2 hours incl. Transit service – 2,5 hours incl. Extra fees apply in case of extra hours or part of it!
  • Last minute requests (72- 48 hours) – 25%; (48-24 hours) – 50%; (<24 hours) – 100%
  • Cancellations or Amendments after confirmation: (96-72 hours) – 25%; (72-48 hours) – 50%; (<48 hours) – 100%
  • No-Show Surcharge – 100%
  • Children (0-2yo) – free-of-charge
  • Booking – 3 working days prior date of the service
  • Weekends, Public & Bank Holidays can be a subject of surcharges

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained

Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 30%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service – 1,5 hours incl. Departure services – 2 hours incl. Transit service – 2,5 hours incl. Extra fees apply in case of extra hours or part of it!
  • Last minute requests (72- 48 hours) – 25%; (48-24 hours) – 50%; (<24 hours) – 100%
  • Cancellations or Amendments after confirmation: (96-72 hours) – 25%; (72-48 hours) – 50%; (<48 hours) – 100%
  • No-Show Surcharge – 100%
  • Children (0-2yo) – free-of-charge
  • Booking – 3 working days prior date of the service
  • Weekends, Public & Bank Holidays can be a subject of surcharges

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained

Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 30%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Dominique Edward Osok Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Domodedovo International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Don Mueang International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Dordogne Périgord Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Dortmund Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Dr. António Agostinho Neto International Airport - Aeroporto Internacional Dr. António Agostinho Neto (Bom Jesus)

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Dresden International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Dubai / Jebel Ali Al Maktoum International Airport

Marhaba Services - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Marhaba Services - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Marhaba Services - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Dubai International Airport

Ahlan Services - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Al Majlis VIP Lounge - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Bookings made less than 24 hours before the service (local time) are not acceptedt
  • Bookings made less than 72 hours before the service (local time) will incur a 30% fee. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • Once confirmed, the service is non-refundable, but the payment can be used as credit for the same service and airport for up to 2 months or the service can be rescheduled to another date
  • This service is non-refundable.
  • Cancellations after confirmation are not permitted. 
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Pets are not allowed
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Due to security reasons, Al Majlis services are not available to passengers/guests travelling to Israel via Emirates Airlines and El-Al Israel Airlines or to any passengers/guests traveling with British Airways.
  • For security reasons, guests travelling to the USA, UK, Canada, Australia, or New Zealand must board through their airline’s designated departure gate.
Full VIP services - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Once confirmed, the service is non-refundable, but the payment can be used as credit for the same service and airport for up to 2 months or the service can be rescheduled to another date
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Ahlan Services - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Al Majlis VIP Lounge - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Bookings made less than 24 hours before the service (local time) are not acceptedt
  • Bookings made less than 72 hours before the service (local time) will incur a 30% fee. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • Once confirmed, the service is non-refundable, but the payment can be used as credit for the same service and airport for up to 2 months or the service can be rescheduled to another date
  • This service is non-refundable
  • Cancellations after confirmation are not permitted
  • Amendments to bookings are not permitted within 36 hours of the service (local time).
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Pets are not allowed
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Due to security reasons, Al Majlis services are not available to passengers/guests travelling to Israel via Emirates Airlines and El-Al Israel Airlines or to any passengers/guests traveling with British Airways.
  • For security reasons, guests travelling to the USA, UK, Canada, Australia, or New Zealand must board through their airline’s designated departure gate.
Full VIP services - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Once confirmed, the service is non-refundable, but the payment can be used as credit for the same service and airport for up to 2 months or the service can be rescheduled to another date
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Ahlan Services - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Al Majlis VIP Lounge - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Bookings made less than 24 hours before the service (local time) are not acceptedt
  • Bookings made less than 72 hours before the service (local time) will incur a 30% fee. Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • Once confirmed, the service is non-refundable, but the payment can be used as credit for the same service and airport for up to 2 months or the service can be rescheduled to another date
  • Cancellations after confirmation are not permitted.
  • This service is non-refundable.
  • Amendments to bookings are not permitted within 36 hours of the service (local time).
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Pets are not allowed
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Due to security reasons, Al Majlis services are not available to passengers/guests travelling to Israel via Emirates Airlines and El-Al Israel Airlines or to any passengers/guests traveling with British Airways.
  • For security reasons, guests travelling to the USA, UK, Canada, Australia, or New Zealand must board through their airline’s designated departure gate.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Dunedin Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) - 25%; (<72  hours) - 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) - 25%; (<72  hours) - 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) - 25%; (<72  hours) - 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Durham Tees Valley Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Dushanbe International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Dzaoudzi-Pamandzi International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Düsseldorf International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Each amendment after confirmation will incur a 50 EUR fee.
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Each amendment after confirmation will incur a 50 EUR fee.
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Each amendment after confirmation will incur a 50 EUR fee.
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Eagle County Regional Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

East London Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

East Midlands Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Edinburgh Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Edmonton International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 09:00) - 25%
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 09:00) - 25%
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 09:00) - 25%
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

El Catey International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

El Dorado International Airport

Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Nighttime, weekends, and public & bank holidays are subject to a 25% surcharge.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Fast-track lines only apply to diplomatic passengers. For exceptions to the fast-track immigration line, the passenger must submit a request to immigration 20 days before the service. This does not guarantee approval, but it is a suggestion made by the authority.
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Nighttime, weekends, and public & bank holidays are subject to a 25% surcharge.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Fast-track lines only apply to diplomatic passengers. For exceptions to the fast-track immigration line, the passenger must submit a request to immigration 20 days before the service. This does not guarantee approval, but it is a suggestion made by the authority.
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Nighttime, weekends, and public & bank holidays are subject to a 25% surcharge.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Fast-track lines only apply to diplomatic passengers. For exceptions to the fast-track immigration line, the passenger must submit a request to immigration 20 days before the service. This does not guarantee approval, but it is a suggestion made by the authority.

El Fasher Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

El Tari Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Eleftherios Venizelos International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Emerald Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Entebbe International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Erbil International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Ercan International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Erfurt-Weimar Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival

 

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit

 

  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Erkilet International Kayseri Erkilet Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Esenboga International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 4 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 4 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 4 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
VIP Terminal - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 4 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 4 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 4 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

EuroAirport - Basel Mulhouse Freiburg

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Exeter International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Falcone–Borsellino Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.

Faleolo International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Faro (Algarve) International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), Sundays, and public & bank holidays are subject to a 50% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), Sundays, and public & bank holidays are subject to a 50% surcharge
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), Sundays, and public & bank holidays are subject to a 50% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Fa’a’a International Airport (Tahiti)

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Federico Fellini International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.

Federico Garcia Alorca Granada Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees

Felipe Anheles International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Ferenc Liszt International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • Nighttime (01:00 to 05:00) is subject to a 50% surcharge.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • Nighttime (01:00 to 05:00) is subject to a 50% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • Nighttime (01:00 to 05:00) is subject to a 50% surcharge.

Fes–Saïss Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Figari – Sud Corse Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Findel International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) - 25%; (72-48 hours) - 50%; (<48 hours) - 100%.  Cancellation after confirmation – 150,00 (p/service)
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) - 25%; (72-48 hours) - 50%; (<48 hours) - 100%. Cancellation after confirmation – 150,00 (p/service)
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) - 25%; (72-48 hours) - 50%; (<48 hours) - 100%. Cancellation after confirmation – 150,00 (p/service)
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Fiumicino - Leonardo da Vinci International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
  • For non-EU flights there is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities .
  • Tarmac transfer is not available for EK flights, as they use the loading bridge for parking.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
  • For non-EU flights there is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities
  • Tarmac transfer is not available for EK flights, as they use the loading bridge for parking.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
  • For non-EU flights there is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities
  • Tarmac transfer is not available for EK flights, as they use the loading bridge for parking.

Forli Luigi Ridolfi International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
  •  
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.

Fort Lauderdale - Hollywood International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  •  
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  •  
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Foz do Iguacu/Cataratas International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Francisco de Sa Carneiro Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 30% surcharge.
  • Sundays, and public & bank holidays are subject to a 50% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 30% surcharge.
  • Sundays, and public & bank holidays are subject to a 50% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 30% surcharge.
  • Sundays, and public & bank holidays are subject to a 50% surcharge.

Frans Kaisiepo Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Fraport – Frankfurt International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 290 EUR (per service) surcharge
  • Extra hours at the VIP Lounge are charged at 550 EUR per hour, per service
  • Special private lounges are available by request, starting from 200 EUR for up to 2 hours
  • FULL VIP is open until 16:00 on December 24 and 31, from 08:00 on January 1
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Nighttime (20:00 to 06:00) is subject to a 30% surcharge.
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 290 EUR (per service) surcharge.
  • Extra hours at the VIP Lounge are charged at 550 EUR per hour, per service
  • Special private lounges are available by request, starting from 200 EUR for up to 2 hours
  • FULL VIP is open until 16:00 on December 24 and 31, from 08:00 on January 1
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Nighttime (20:00 to 06:00) is subject to a 30% surcharge.
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 290 EUR (per service) surcharge
  • Extra hours at the VIP Lounge are charged at 550 EUR per hour, per service
  • Special private lounges are available by request, starting from 200 EUR for up to 2 hours
  • FULL VIP is open until 16:00 on December 24 and 31, from 08:00 on January 1
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Nighttime (20:00 to 06:00) is subject to a 30% surcharge.
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Freetown (Lungi) International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Friuli Venezia Giulia Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.

Fua’amotu International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Fukuoka Airport

Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 8-2 business days - 25%; less than 2 business days - 50%
  • Non-refundable service.
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Holidays as New Year period(29.12 - 03.01), Christmas period(21.12 - 26.12), Sakura Season (20.03 - 20.04), Peak autumn season (01.11 - 15.11) - 15%
  • 30% surcharge (Night time) 21:00-06:00 (per stuff)
  • There is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities .
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Non-refundable service.
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Last-minute requests fees: 8-2 business days - 25%; less than 2 business days - 50%
  • Holidays as New Year period(29.12 - 03.01), Christmas period(21.12 - 26.12), Sakura Season (20.03 - 20.04), Peak autumn season (01.11 - 15.11) - 15%
  • 30% surcharge (Night time) 21:00-06:00 (per stuff)
  • There is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities .
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Non-refundable service.
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Last-minute requests fees: 8-2 business days - 25%; less than 2 business days - 50%
  • Holidays as New Year period(29.12 - 03.01), Christmas period(21.12 - 26.12), Sakura Season (20.03 - 20.04), Peak autumn season (01.11 - 15.11) - 15%
  • 30% surcharge (Night time) 21:00-06:00 (per stuff)
  • There is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities .

Galeão - Antonio Carlos Jobim International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Galileo Galilei Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests: (48-24 hours) - 40%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends are subject to a 100% surcharge.
  • For non-EU flights there is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities 
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
  •  
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 40%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends are subject to a 100% surcharge.
  • For non-EU flights there is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities 
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
  •  
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 40%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends are subject to a 100% surcharge.
  • For non-EU flights there is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.

Gaoqi International Airport

Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees

Garoua International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Gatwick Airport

Full private VVIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Amendments (e.g., flight change) made less than 2 business days before the service (local time) will incur a EUR 250 fee.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Departure
  • Arrival service – 1,5 hours incl. Departure services – 2 hours incl. Transit service – 2,5 hours incl. Each extra hour or part of it – 110,00
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.
Full private VVIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Amendments (e.g., flight change) made less than 2 business days before the service (local time) will incur a EUR 250 fee.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service – 1,5 hours incl. Departure services – 2 hours incl. Transit service – 2,5 hours incl. Each extra hour or part of it – 110,00
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.
Full private VVIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Amendments (e.g., flight change) made less than 2 business days before the service (local time) will incur a EUR 250 fee.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service – 1,5 hours incl. Departure services – 2 hours incl. Transit service – 2,5 hours incl. Each extra hour or part of it – 110,00
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Gdańsk Lech Wałęsa Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Gelendzhik Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

General Edward Lawrence Logan International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for Delta Airlines (DL) operated flights
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights. First and Business Class passengers only.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights. First and Business Class passengers only.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Important: International arrival service is not available.
  • Only for Delta Airlines (DL) operated flights; International arrival service is not available
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Post customs meeting
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for Delta Airlines (DL) operated flights; International arrival service is not available
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights - departure and arrival must be operated by AA. For Business & First Class passengers ONLY!
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.

General Mitchell International airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Geneva (Genf) International Airport

Meet & Assist, Fast Track, Tarmac transfer - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 8 days –120 hours before service — 25%, 120 –96 hours before service — 50%, less than 96 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • All client cancellations (confirmed or pending) are subject to the above policy.
Meet & Assist, Fast Track, Tarmac transfer - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 8 days –120 hours before service — 25%, 120 –96 hours before service — 50%, less than 96 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • All client cancellations (confirmed or pending) are subject to the above policy.
Meet & Assist, Fast Track, Tarmac transfer - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 8 days –120 hours before service — 25%, 120 –96 hours before service — 50%, less than 96 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • All client cancellations (confirmed or pending) are subject to the above policy.

George Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

George Best Belfast City Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

George Bush Intercontinental Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

George F.L. Charles Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Gerald R. Ford International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (48 hours) - 50%; (<24 hours) - 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 48-24 hours before service — 50%, less than 24 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 48-24 hours before service — 50%, less than 24 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 48-24 hours before service — 50%, less than 24 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Gimpo International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Transit over 2 hours between flights incurs an additional 35% charge
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 35% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 06:00) is subject to a 30% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Transit over 2 hours between flights incurs an additional 35% charge
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 35% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 06:00) is subject to a 30% surcharge
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Transit over 2 hours between flights incurs an additional 35% charge
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 35% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 06:00) is subject to a 30% surcharge
  • Bookings on weekends or on public/bank holidays may be subject to additional fees

Girona – Costa Brava Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees

Giuseppe Verdi International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.

Gladstone Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Glasgow Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Goa International Airport (Dabolim Airport)

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • India requires an online e-Arrival Card (submit up to 72h before arrival). Link and instructions provided.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • India requires an online e-Arrival Card (submit up to 72h before arrival). Link and instructions provided.

Gold Coast Coolangatta – Queensland Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Goma International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Gorno-Altaysk Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Governor Francisco Gabrielli International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Gran Canaria International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests:  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees

Grantley Adams International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Bodyguard service available on request at 350.00 EUR per hour.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Graz Thalerhof Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Weekends are subject to a 125 EUR surcharge.
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or public/bank holidays are available by request only (may be subject to additional fees)
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or public/bank holidays are available by request only (may be subject to additional fees)
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or public/bank holidays are available by request only (may be subject to additional fees)

Gregorio Luperón International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Grozny Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Guam International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Guanacaste Airport/Daniel Oduber Quiros Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Guararapes–Gilberto Freyre International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Guernsey Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Guglielmo Marconi Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
  •  
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.

Gustaf III Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Additional fees may apply for bookings on weekends or on public/bank holidays. Public & bank holidays (Dec 25th & Jan 1st) are subject to a 50% surcharge..
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees. (Dec 25th & Jan 1st + 50%)
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Additional fees may apply for bookings on weekends or on public/bank holidays. Public & bank holidays (Dec 25th & Jan 1st) are subject to a 50% surcharge..

Göteborg Landvetter International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) are subject to a 60% surcharge.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) are subject to a 60% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) are subject to a 60% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Ha'il Reginal Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Habib Bourguiba International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Halim Perdanakusuma Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Hamburg Airport Helmut Schmidt

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee. Each amendment after confirmation will incur a 50 EUR fee.
  • Booking changes (date, time, or flight) will incur a 50 EUR fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Private VIP Lounge - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 72 hours before service — 30%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Cancellations after confirmation will incur a 100 EUR fee.
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee. Each amendment after confirmation will incur a 100 EUR fee.
  • Booking changes (date, time, or flight) will incur a 100 EUR fee. Cancellations 7 days before the service will incur a 100 EUR fee.
  • Lounge access for Schengen VIP arrivals only; non-Schengen arrivals not permitted.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Private VIP Lounge - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 72 hours before service — 30%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee. Each amendment after confirmation will incur a 50 EUR fee.
  • Booking changes (date, time, or flight) will incur a 50 EUR fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Lounge access for Schengen VIP arrivals only; non-Schengen arrivals not permitted.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee. Each amendment after confirmation will incur a 50 EUR fee.
  • Booking changes (date, time, or flight) will incur a 50 EUR fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee. Each amendment after confirmation will incur a 50 EUR fee.
  • Booking changes (date, time, or flight) will incur a 50 EUR fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Private VIP Lounge - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 72 hours before service — 30%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee. Each amendment after confirmation will incur a 50 EUR fee.
  • Lounge access for Schengen VIP arrivals only; non-Schengen arrivals not permitted.
  • Booking changes (date, time, or flight) will incur a 50 EUR fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Hamid Karzai International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 06:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 06:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 06:00), and public & bank holidays are subject to a 25% surcharge.

Hamilton Island Great Barrier Reef Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Hammamet International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Haneda International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for Delta Airlines (DL) operated flights
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests less than 3 business days before the service (local time) + 30%, less than 2 business days - 50%; less than 1business day - 100%
  • Non-refundable service.
  • Amendments less than 3 business days before the service (local time) + 100%. In such cases, any service fees already paid to us will be non-refundable. 
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 30% surcharge.
  • Holidays as New Year period(29.12 - 03.01), Christmas period(21.12 - 26.12), Sakura Season (20.03 - 20.04), Peak autumn season (01.11 - 15.11) - 15%
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Amendments less than 3 business days before the service (local time) + 100%. In such cases, any service fees already paid to us will be non-refundable.
  • Last minute requests less than 3 business days before the service (local time) + 30%, less than 2 business days - 50%; less than 1business day - 100%
  • Holidays as New Year period(29.12 - 03.01), Christmas period(21.12 - 26.12), Sakura Season (20.03 - 20.04), Peak autumn season (01.11 - 15.11) - 15%
  • Nighttime (22:00 to 07:00) is subject to a 30% surcharge.
  • Non-refundable service.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Important: International arrival service is not available.
  • Only for Delta Airlines (DL) operated flights; International arrival service is not available
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Important: International arrival service is not available.
  • Only for Delta Airlines (DL) operated flights; International arrival service is not available
  •  
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Amendments less than 3 business days before the service (local time) + 100%. In such cases, any service fees already paid to us will be non-refundable.
  • Last minute requests less than 3 business days before the service (local time) + 30%, less than 2 business days - 50%; less than 1business day - 100%
  • Holidays as New Year period(29.12 - 03.01), Christmas period(21.12 - 26.12), Sakura Season (20.03 - 20.04), Peak autumn season (01.11 - 15.11) - 15%
  • Nighttime (22:00 to 07:00) is subject to a 30% surcharge.
  • Non-refundable service.

Hang Nadim International Airfport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Hannover Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%; Modification after confirmation - EUR 50,00
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%; Modification after confirmation - EUR 50,00
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%; Modification after confirmation - EUR 50,00
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Harare International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Hartsfield–Jackson Atlanta International Airport

Full VIP – VIP Salon - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • All reservations submitted within 48 hours of travel will incur an additional fee of 50%.
  • Amendments made less than 72 hours before the service will incur a 50% charge.
  • Cancellations made less than 72 hours before the service are non-refundable.
  • Cancellations made more than 72 hours before the service will receive a 50% credit toward future bookings
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Service includes up to 2 hours; any additional time or part thereof is subject to extra fees
  • Passengers under 21 years old are not allowed
Full VIP – VIP Suite - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Children are charged at full price.
  • Last-minute requests fees apply for services less than 120 hours before service — 25%
  • Cancellations after confirmation are not permitted.
  • All reservations submitted within 48 hours of travel will incur an additional fee of 50%.
  • Amendments made less than 72 hours before the service will incur a 50% charge.
  • Cancellations made less than 72 hours before the service are non-refundable.
  • Cancellations made more than 72 hours before the service will receive a 50% credit toward future bookings
  • Service includes up to 2 hours; any additional time or part thereof is subject to extra fees
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for Delta Airlines (DL) operated flights
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights. First and Business Class passengers only.
Full VIP – VIP Salon - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • All reservations submitted within 48 hours of travel will incur an additional fee of 50%.
  • Amendments made less than 72 hours before the service will incur a 50% charge.
  • Cancellations made less than 72 hours before the service are non-refundable.
  • Cancellations made more than 72 hours before the service will receive a 50% credit toward future bookings
  • Passengers under 21 years old are not allowed
Full VIP – VIP Suite - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • All reservations submitted within 48 hours of travel will incur an additional fee of 50%.
  • Amendments made less than 72 hours before the service will incur a 50% charge.
  • Cancellations made less than 72 hours before the service are non-refundable.
  • Cancellations made more than 72 hours before the service will receive a 50% credit toward future bookings
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Important: International arrival service is not available.
  • Only for Delta Airlines (DL) operated flights; International arrival service is not available
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights. First and Business Class passengers only.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Post customs meeting
Full VIP – VIP Salon - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • All reservations submitted within 48 hours of travel will incur an additional fee of 50%.
  • Amendments made less than 72 hours before the service will incur a 50% charge.
  • Cancellations made less than 72 hours before the service are non-refundable.
  • Cancellations made more than 72 hours before the service will receive a 50% credit toward future bookings
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Passengers under 21 years old are not allowed
Full VIP – VIP Suite - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • All reservations submitted within 48 hours of travel will incur an additional fee of 50%.
  • Amendments made less than 72 hours before the service will incur a 50% charge.
  • Cancellations made less than 72 hours before the service are non-refundable.
  • Cancellations made more than 72 hours before the service will receive a 50% credit toward future bookings
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for Delta Airlines (DL) operated flights; International arrival service is not available
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Domestic Flights only. Only for American Airlines (AA) operated flights - departure and arrival must be operated by AA. First and Business Class passengers only.

Hassan I Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Hato International Airport or Curaçao International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Hawke's Bay Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) - 25%; (<72  hours) - 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) - 25%; (<72  hours) - 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) - 25%; (<72  hours) - 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Hazrat Shahjalal International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 07:00) - 25%.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Service includes up to 2 hours; any additional time or part thereof is 140 EUR per service
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 07:00) - 25% 
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Service includes up to 2 hours; any additional time or part thereof is 140 EUR per service
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 07:00) - 25% 
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Service includes up to 2 hours; any additional time or part thereof is 140 EUR per service

Herat International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 06:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 06:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 06:00), and public & bank holidays are subject to a 25% surcharge.

Hercilio Luz International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Hewanorra International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Heydar Aliyev International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Hippocrates Island International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Hobart International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Hong Kong International Airport

Full VIP - Departure
  • Arrival service – 1,5 hours incl. Departure services – 2 hours incl. Transit service – 2 hours incl. Extra fees apply in case of extra hours or part of it!
  • Last minute requests (72- 48 hours) – 25%; (48-24 hours) – 50%; (<24 hours) – 100%
  • Cancellations or Amendments after confirmation: (96-72 hours) – 25%; (72-48 hours) – 50%; (<48 hours) – 100%
  • No-Show Surcharge – 100%
  • Children (0-2yo) – free-of-charge
  • Booking – 3 working days prior date of the service
  • Weekends, Public & Bank Holidays can be a subject of surcharges
  • Service is non-refundable and non-transferrable

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained

Full VIP with Private Suite - Departure
  • Arrival service – 1,5 hours incl. Departure services – 2 hours incl. Transit service – 2,5 hours incl. Extra fees apply in case of extra hours or part of it!
  • Last minute requests (72- 48 hours) – 25%; (48-24 hours) – 50%; (<24 hours) – 100%
  • Cancellations or Amendments after confirmation: (96-72 hours) – 25%; (72-48 hours) – 50%; (<48 hours) – 100%
  • No-Show Surcharge – 100%
  • Children (0-2yo) – free-of-charge
  • Booking – 3 working days prior date of the service
  • Weekends, Public & Bank Holidays can be a subject of surcharges
  • Service is non-refundable and non-transferrable

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained

Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
Full VIP - Arrival
  • Arrival service – 1,5 hours incl. Departure services – 2 hours incl. Transit service – 2,5 hours incl. Extra fees apply in case of extra hours or part of it!
  • Last minute requests (72- 48 hours) – 25%; (48-24 hours) – 50%; (<24 hours) – 100%
  • Cancellations or Amendments after confirmation: (96-72 hours) – 25%; (72-48 hours) – 50%; (<48 hours) – 100%
  • No-Show Surcharge – 100%
  • Children (0-2yo) – free-of-charge
  • Booking – 3 working days prior date of the service
  • Weekends, Public & Bank Holidays can be a subject of surcharges
  • Service is non-refundable and non-transferrable

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained

Full VIP with Private Suite - Arrival
  • Arrival service – 1,5 hours incl. Departure services – 2 hours incl. Transit service – 2,5 hours incl. Extra fees apply in case of extra hours or part of it!
  • Last minute requests (72- 48 hours) – 25%; (48-24 hours) – 50%; (<24 hours) – 100%
  • Cancellations or Amendments after confirmation: (96-72 hours) – 25%; (72-48 hours) – 50%; (<48 hours) – 100%
  • No-Show Surcharge – 100%
  • Children (0-2yo) – free-of-charge
  • Booking – 3 working days prior date of the service
  • Weekends, Public & Bank Holidays can be a subject of surcharges
  • Service is non-refundable and non-transferrable

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained

Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.

Hongqiao International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Bookings submitted less than 7 business days (local time) prior to the service will not be accepted.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 7 business days prior to the service. No cancellations or changes are permitted after booking confirmation.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Fast Track service is unavailable from 22:00 to 08:00
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
VVIP Lounge - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Fast Track service is unavailable from 22:00 to 08:00
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Bookings submitted less than 7 business days (local time) prior to the service will not be accepted.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 7 business days prior to the service. No cancellations or changes are permitted after booking confirmation.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Fast Track service is unavailable from 22:00 to 08:00
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Fast Track service is unavailable from 22:00 to 08:00
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees

Honolulu International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  • Weekends, and public & bank holidays are subject to a 25% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  • Weekends, and public & bank holidays are subject to a 25% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  • Weekends, and public & bank holidays are subject to a 25% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Post customs meeting
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  • Weekends, and public & bank holidays are subject to a 25% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  • Weekends, and public & bank holidays are subject to a 25% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Hosea Kutako International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Humberside Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Humberto Delgado Airport

Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 36 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Night time (21:00 - 07:00) - 50%
  • Official Fast Track is available upon request for an additional fee.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 36 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Night time (21:00 - 07:00) - 50%
  • Official Fast Track is available upon request for an additional fee.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 36 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Night time (21:00 - 07:00) - 50%
  • Official Fast Track is available upon request for an additional fee.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees

Hurghada International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Husein Sastranegara International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Ibiza International airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees

Ibrahim Nasir Velana International Airport

CIP Service - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • CIP departure services cannot be booked for the following airlines due to airline policy restrictions: Austrian Airlines (OS), Edelweiss (LX/WK), Air France (AF), Lufthansa (LH), and Eurowings Discover (4Y).
CIP Service - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • CIP departure services cannot be booked for the following airlines due to airline policy restrictions: Austrian Airlines (OS), Edelweiss (LX/WK), Air France (AF), Lufthansa (LH), and Eurowings Discover (4Y).
CIP Service - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • CIP departure services cannot be booked for the following airlines due to airline policy restrictions: Austrian Airlines (OS), Edelweiss (LX/WK), Air France (AF), Lufthansa (LH), and Eurowings Discover (4Y).

Ignatyevo Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Il Caravaggio International Airport (Orio al Serio Airport) (BGY)

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.

Imam Khomeini International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Incheon International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Transit over 2 hours between flights incurs an additional 35% charge
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 35% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 06:00) is subject to a 30% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Transit over 2 hours between flights incurs an additional 35% charge
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 35% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 06:00) is subject to a 30% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Transit over 2 hours between flights incurs an additional 35% charge
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 35% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 06:00) is subject to a 30% surcharge.
  • Transit over 2 hours between flights incurs an additional 35% charge

Indianapolis International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Indira Gandhi International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • India requires an online e-Arrival Card (submit up to 72h before arrival). Link and instructions provided.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • India requires an online e-Arrival Card (submit up to 72h before arrival). Link and instructions provided.

Ingeniero Aeronautico Ambrosio L. V. Taravella International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Innsbruck Kranebitten Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

International Airport Ngurah Rai - Denpasar

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%. However, the processing 10% booking fee is non-refundable and covers the costs, time, and administrative work involved in arranging your Service and processing your payment.
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) and children: no discounts
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 06:00) is subject to a 30% surcharge. Public & bank holidays (24th Dec, 25th Dec, 30th, 31st Dec, 1st Jan & Lebaran (Eid) Holiday)) are subject to a 30% surcharge.
  • The Celebrity service is 200 EUR per service (irrespective of how many passengers).
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%. However, the processing 10% booking fee is non-refundable and covers the costs, time, and administrative work involved in arranging your Service and processing your payment.
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) and children: no discounts
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 06:00) is subject to a 30% surcharge. Public & bank holidays (24th Dec, 25th Dec, 30th, 31st Dec, 1st Jan & Lebaran (Eid) Holiday)) are subject to a 30% surcharge.
  • The Celebrity service is 200 EUR per service (irrespective of how many passengers). The cost of the Visa on Arrival is non-refundable if any passenger cancels or changes their booking date.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%.  However, the processing 10% booking fee is non-refundable and covers the costs, time, and administrative work involved in arranging your Service and processing your payment.
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) and children: no discounts
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 06:00) is subject to a 30% surcharge. Public & bank holidays (24th Dec, 25th Dec, 30th, 31st Dec, 1st Jan & Lebaran (Eid) Holiday)) are subject to a 30% surcharge.
  • The Celebrity service is 200 EUR per service (irrespective of how many passengers). The cost of the Visa on Arrival is non-refundable if any passenger cancels or changes their booking date.

Inverness Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Ioannis Kapodistrias International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Irkutsk International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Isfahan International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Islam Karimov International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation less than 120 hours will incur a 100% fee. No-Show Surcharge - 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation less than 120 hours will incur a 100% fee. No-Show Surcharge - 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Istanbul – New Istanbul Airport

CIP Terminal - Departure
  • Arrival service – 1,5 hours incl. Departure services – 2 hours incl. Transit service – 2,5 hours incl. Extra fees apply in case of extra hours or part of it!
  • Last minute requests (48-24 hours) – 50%; (<24 hours) – 100%
  • Cancellations or Amendments after confirmation: (96-72 hours) – 25%; (72-48 hours) – 50%; (<48 hours) – 100%
  • No-Show Surcharge – 100%
  • Children (0-2yo) – free-of-charge
  • Booking – 3 working days prior date of the service
  • Weekends, Public & Bank Holidays can be a subject of surcharges

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
CIP Terminal - Arrival
  • Arrival service – 1,5 hours incl. Departure services – 2 hours incl. Transit service – 2,5 hours incl. Extra fees apply in case of extra hours or part of it!
  • Last minute requests (48-24 hours) – 50%; (<24 hours) – 100%
  • Cancellations or Amendments after confirmation: (96-72 hours) – 25%; (72-48 hours) – 50%; (<48 hours) – 100%
  • No-Show Surcharge – 100%
  • Children (0-2yo) – free-of-charge
  • Booking – 3 working days prior date of the service
  • Weekends, Public & Bank Holidays can be a subject of surcharges

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained

Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
CIP Terminal - Transit
  • Arrival service – 1,5 hours incl. Departure services – 2 hours incl. Transit service – 2,5 hours incl. Extra fees apply in case of extra hours or part of it!
  • Last minute requests  (48-24 hours) – 50%; (<24 hours) – 100%
  • Cancellations or Amendments after confirmation: (96-72 hours) – 25%; (72-48 hours) – 50%; (<48 hours) – 100%
  • No-Show Surcharge – 100%
  • Children (0-2yo) – free-of-charge
  • Booking – 3 working days prior date of the service
  • Weekends, Public & Bank Holidays can be a subject of surcharges

Upon immediate request by the lead passenger during the service, additional services like extra passengers, porters, and tax refunds will be provided on the spot. The corresponding payment link for these extras will be sent post-service, and any complaints in this regard will not be entertained

Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Ivato International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Izhevsk Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Izmir Adnan Menderes International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track (CIP Lounge) - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
VIP Terminal - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track (CIP Lounge) - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
VIP Terminal - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track (CIP Lounge) - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
VIP Terminal - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Jackson Hole Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Jacksonville International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Jeju International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Transit over 2 hours between flights incurs an additional 35% charge
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Nighttime (22:00 to 06:00) is subject to a 30% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Transit over 2 hours between flights incurs an additional 35% charge
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Nighttime (22:00 to 06:00) is subject to a 30% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Transit over 2 hours between flights incurs an additional 35% charge
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Nighttime (22:00 to 06:00) is subject to a 30% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Jerez International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees

Jersey Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Jiangbei International Airport

Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–24 hours before service — 25%, less than 24 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–24 hours before service — 25%, less than 24 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–24 hours before service — 25%, less than 24 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Jinnah International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Joao Paulo II Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 25% surcharge
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees

John F. Kennedy International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights. First and Business Class passengers only.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for Delta Airlines (DL) operated flights
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights. First and Business Class passengers only.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for Delta Airlines (DL) operated flights
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Post customs meeting
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights - departure and arrival must be operated by AA. For Business & First Class passengers ONLY!
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for Delta Airlines (DL) operated - departure and arrival must be operated by DL

John Paul II International Airport Kraków–Balice

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge
  • Bookings on weekends or on public/bank holidays may be subject to additional fees

Jomo Kenyatta International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Jose Joaquin de Olmedo International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Jose Marti International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 120–96 hours before service — 25%, 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 5 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 120–96 hours before service — 25%, 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 5 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 120–96 hours before service — 25%, 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 5 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

José María Córdova International Airport

Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48hours before service — 30%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • There is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities.
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48hours before service — 30%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • There is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities.
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48hours before service — 30%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • There is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities.

Juan Gualberto Gomez Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 120–96 hours before service — 25%, 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 5 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 120–96 hours before service — 25%, 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 5 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 120–96 hours before service — 25%, 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 5 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Juan Santamaria International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Juanda International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Juba International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Julius Nyerere International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Kahuli Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  • Weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
  • Weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
  • Weekends, and public & bank holidays are subject to a 25% surcharge.
  • Post customs meeting
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  • Weekends, and public & bank holidays are subject to a 25% surcharge.

Kandahar International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 06:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 06:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 06:00), and public & bank holidays are subject to a 25% surcharge.

Kansai International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Amendments less than 3 business days before the service (local time) + 100%. In such cases, any service fees already paid to us will be non-refundable.
  • Last minute requests less than 3 business days before the service (local time) + 30%, less than 2 business days - 50%; less than 1business day - 100%
  • Holidays as New Year period(29.12 - 03.01), Christmas period(21.12 - 26.12), Sakura Season (20.03 - 20.04), Peak autumn season (01.11 - 15.11) - 15%
  • Nighttime (22:00 to 07:00) is subject to a 30% surcharge.
  • Non-refundable service.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Amendments less than 3 business days before the service (local time) + 100%. In such cases, any service fees already paid to us will be non-refundable.
  • Last minute requests less than 3 business days before the service (local time) + 30%, less than 2 business days - 50%; less than 1business day - 100%
  • Holidays as New Year period(29.12 - 03.01), Christmas period(21.12 - 26.12), Sakura Season (20.03 - 20.04), Peak autumn season (01.11 - 15.11) - 15%
  • Nighttime (22:00 to 07:00) is subject to a 30% surcharge.
  • Non-refundable service.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Amendments less than 3 business days before the service (local time) + 100%. In such cases, any service fees already paid to us will be non-refundable.
  • Last minute requests less than 3 business days before the service (local time) + 30%, less than 2 business days - 50%; less than 1business day - 100%
  • Holidays as New Year period(29.12 - 03.01), Christmas period(21.12 - 26.12), Sakura Season (20.03 - 20.04), Peak autumn season (01.11 - 15.11) - 15%
  • Nighttime (22:00 to 07:00) is subject to a 30% surcharge.
  • Non-refundable service.

Kansas City International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Kaohsiung International airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Karlsruhe/Baden-Baden Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Karpatos Island National Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Kastrup International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Service is available for travelers with carry-on luggage only and who have completed online check-in.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Kazan International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Keflavík International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Kemerovo International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Kenneth Kaunda International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Khabarovsk Novy Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (00:00 to 06:00) is subject to a 50% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (00:00 to 06:00) is subject to a 50% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (00:00 to 06:00) is subject to a 50% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Khanty-Mansiisk Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Kharkiv International Airport

Meet & Assist, Fast Track (Domestic flights) - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track (International flights) - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track (Domestic flights) - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track (International flights) - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track (Domestic flights) - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track (International flights) - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Khartoum International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Khrabrovo Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Kigali – Kanombe International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Kilimanjaro International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

King Abdulaziz International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 50% surcharge. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
VIP Terminal - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 50% surcharge. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
  • Service available for passengers with hand luggage only and online check-in completed.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 50% surcharge. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
VIP Terminal - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 50% surcharge. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
  • Service available for passengers with hand luggage only and online check-in completed.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 50% surcharge. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
VIP Terminal - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 50% surcharge. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
  • Service available for passengers with hand luggage only and online check-in completed.

King Abdullah bin Abdulaziz Regional Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

King Fahd International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

King Mswati III International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

King Shaka International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Kiruna Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Kish International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Kisumu International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Kittilän Ientoasema Airport

Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 40%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 40% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 07:00), weekends, and public & bank holidays are subject to a 40% surcharge.
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 40%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 40% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 07:00), weekends, and public & bank holidays are subject to a 40% surcharge.
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 40%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 40% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 07:00), weekends, and public & bank holidays are subject to a 40% surcharge.

Kogalym International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Koltsovo International Airport

Meet & Assist, Fast Track (Domestic flights) - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track (International flights) - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track (Domestic flights) - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track (International flights) - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Kotoka International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Kozhikode International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • India requires an online e-Arrival Card (submit up to 72h before arrival). Link and instructions provided.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • India requires an online e-Arrival Card (submit up to 72h before arrival). Link and instructions provided.

Košice International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 5 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 5 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 5 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Krabi International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Krasnodar International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Kristiansand Kjevik Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Kuala Lumpur International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Kualanamu International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Kuching International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Kulob International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Kurgan Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (00:00 to 06:00) is subject to a 50% surcharge
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (00:00 to 06:00) is subject to a 50% surcharge
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (00:00 to 06:00) is subject to a 50% surcharge
  • Bookings on weekends or on public/bank holidays may be subject to additional fees

Kurumoch International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Kuwait International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • The VIP terminal service is only available at terminal 04 which is being operated by Kuwait Airways only and service is exclusively for Kuwait airways flights
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Payment for porter services is accepted on site in cash only.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • The VIP terminal service is only available at terminal 04 which is being operated by Kuwait Airways only and service is exclusively for Kuwait airways flights
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Payment for porter services is accepted on site in cash only.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • The VIP terminal service is only available at terminal 04 which is being operated by Kuwait Airways only and service is exclusively for Kuwait airways flights
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Payment for porter services is accepted on site in cash only.

Kyiv International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

L.F. Wade International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

La Aurora International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

La Romana International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

LaGuardia Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights. First and Business Class passengers only.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for Delta Airlines (DL) operated flights
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights. First and Business Class passengers only.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for Delta Airlines (DL) operated flights
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Post customs meeting
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights - departure and arrival must be operated by AA. For Business & First Class passengers ONLY!
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for Delta Airlines (DL) operated - departure and arrival must be operated by DL

Laishan Airport

Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees

Lambert-St. Louis International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Langkawi International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Lanzarote - Arrecife Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees

Lapangan Terbang Antarabangsa Kota Kinabalu Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Larnaca International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Las Américas International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Launceston Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Le Bourget Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Leeds Bradford Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Leipzig/Halle Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Lemnos International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Lennart Meri Tallinn Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • +25% - changing up to 1 business day (!)
  • + 50% - changing less than 1 business day (!)
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • +25% - changing up to 1 business day (!)
  • + 50% - changing less than 1 business day (!)

Leon M'Ba International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Leonard M.Thompson International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Lesquin Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Lester B. Pearson International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 09:00) - 25%
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Each amendment after confirmation will incur a 55 EUR fee.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 09:00) - 25%
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Each amendment after confirmation will incur a 55 EUR fee.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 09:00) - 25%
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Each amendment after confirmation will incur a 55 EUR fee.

Letiště Karlovy Vary

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Liangjiang International Airport

Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees

Licenciado Gustavo Diaz Ordaz International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Lihue Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  • Weekends, and public & bank holidays are subject to a 25% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  • Weekends, and public & bank holidays are subject to a 25% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Post customs meeting
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Weekends, and public & bank holidays are subject to a 25% surcharge.

Lilongwe International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Limón International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Lincoln Airport (Nebraska)

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Lipetsk Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Liverpool John Lennon Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Ljubljana Jože Pučnik Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (22:00 to 07:00) is subject to a 25% surcharge.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (22:00 to 07:00) is subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Lombok International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Lome-Tokoin - Gnassingbé Eyadéma International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

London City Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • 25% surcharge Public & Bank Holidays
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

London Heathrow

Full VVIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Each unannounced passenger is subject to a fee of 450 EUR.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • This service is non-refundable.
  • Changes to bookings are not permitted within 36 hours (local time) of the service; a 100% cancellation fee applies.
  • Bookings made within 36 hours of the service incur a late booking fee of 850.00 EUR per booking
  • Important: If the connection time is less than 90 minutes, the service cannot be provided.
  • Each additional hour of the service - 1500 EUR
  • The booking is non-transferrable to another passengers
  • If passenger/s unable to travel or need to adjust their travel dates, kindly provide the revised details at least 72 hours to the commencement of your booking. We will do our best to accommodate the new request,subject to availability.
  • However, if they currently do not have their revised flight date, we may be able to amend the date and flight details up to 2 months from the original booking date for the meantime.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • This service is limited to Business and First Class passengers.
Meet & Assist, Fast Track - Departure
  • Arrival service – 1,5 hours incl. Departure services – 2 hours incl. Transit service – 2 hours incl. Each extra hour or part of it – 110,00
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge. Ther is a 100% surcharge on December 21st, 24th, 25th, 26th, 31st and January 1st. 
Full VVIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Each unannounced passenger is subject to a fee of 450 EUR.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • This service is non-refundable.
  • Changes to bookings are not permitted within 36 hours (local time) of the service; a 100% cancellation fee applies.
  • Bookings made within 36 hours of the service incur a late booking fee of 850.00 EUR per booking
  • IMPORTANT! In case of connection less than 90 minutes – the service is not possible!
  • Each additional hour of the service - 1500 EUR
  • The booking is non-transferrable to another passengers
  • If passenger/s unable to travel or need to adjust their travel dates, kindly provide the revised details at least 72 hours to the commencement of your booking. We will do our best to accommodate the new request,subject to availability. However, if they currently do not have their revised flight date, we may be able to amend the date and flight details up to 2 months from the original booking date for the meantime.
Meet & Assist, Fast Track - Arrival
  • Arrival service – 1,5 hours incl. Departure services – 2 hours incl. Transit service – 2 hours incl. Each extra hour or part of it – 110,00
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge. Ther is a 100% surcharge on December 21st, 24th, 25th, 26th, 31st and January 1st. 
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • This service is limited to Business and First Class passengers.
Full VVIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Each unannounced passenger is subject to a fee of 450 EUR.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • This service is non-refundable.
  • Changes to bookings are not permitted within 36 hours (local time) of the service; a 100% cancellation fee applies.
  • Bookings made within 36 hours of the service incur a late booking fee of 850.00 EUR per booking
  • IMPORTANT! In case of connection less than 90 minutes – the service is not possible!
  • Each additional hour of the service - 1500 EUR
  • The booking is non-transferrable to another passengers
  • If passenger/s unable to travel or need to adjust their travel dates, kindly provide the revised details at least 72 hours to the commencement of your booking. We will do our best to accommodate the new request,subject to availability. However, if they currently do not have their revised flight date, we may be able to amend the date and flight details up to 2 months from the original booking date for the meantime.
Meet & Assist, Fast Track - Transit
  • Arrival service – 1,5 hours incl. Departure services – 2 hours incl. Transit service – 2 hours incl. Each extra hour or part of it – 110,00
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge. Ther is a 100% surcharge on December 21st, 24th, 25th, 26th, 31st and January 1st. 
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • This service is limited to Business and First Class passengers.

Long Beach AIrport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Longjia International Airport

Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  (96-72 hours) - 25%; (72-48 hours) - 50%; (<48 hours) - 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  (96-72 hours) - 25%; (72-48 hours) - 50%; (<48 hours) - 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  (96-72 hours) - 25%; (72-48 hours) - 50%; (<48 hours) - 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Longreach Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Longwan International Airport

Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees

Los Angeles International Airport

Full VIP – VIP Salon - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • All reservations submitted within 48 hours of travel will incur an additional fee of 50%.
  • Amendments made less than 72 hours before the service will incur a 50% charge.
  • Cancellations made less than 72 hours before the service are non-refundable.
  • Cancellations made more than 72 hours before the service will receive a 50% credit toward future bookings
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Passengers under 21 years old are not allowed
Full VIP – VIP Suite - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • All reservations submitted within 48 hours of travel will incur an additional fee of 50%.
  • Amendments made less than 72 hours before the service will incur a 50% charge.
  • Cancellations made less than 72 hours before the service are non-refundable.
  • Cancellations made more than 72 hours before the service will receive a 50% credit toward future bookings
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights. First and Business Class passengers only.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for Delta Airlines (DL) operated flights
Full VIP – VIP Salon - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • All reservations submitted within 48 hours of travel will incur an additional fee of 50%.
  • Amendments made less than 72 hours before the service will incur a 50% charge.
  • Cancellations made less than 72 hours before the service are non-refundable.
  • Cancellations made more than 72 hours before the service will receive a 50% credit toward future bookings
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Passengers under 21 years old are not allowed
Full VIP – VIP Suite - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • All reservations submitted within 48 hours of travel will incur an additional fee of 50%.
  • Amendments made less than 72 hours before the service will incur a 50% charge.
  • Cancellations made less than 72 hours before the service are non-refundable.
  • Cancellations made more than 72 hours before the service will receive a 50% credit toward future bookings
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights. First and Business Class passengers only.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for Delta Airlines (DL) operated flights
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Post customs meeting
Full VIP – VIP Salon - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • All reservations submitted within 48 hours of travel will incur an additional fee of 50%.
  • Amendments made less than 72 hours before the service will incur a 50% charge.
  • Cancellations made less than 72 hours before the service are non-refundable.
  • Cancellations made more than 72 hours before the service will receive a 50% credit toward future bookings
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Passengers under 21 years old are not allowed
Full VIP – VIP Suite - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • All reservations submitted within 48 hours of travel will incur an additional fee of 50%.
  • Amendments made less than 72 hours before the service will incur a 50% charge.
  • Cancellations made less than 72 hours before the service are non-refundable.
  • Cancellations made more than 72 hours before the service will receive a 50% credit toward future bookings
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights - departure and arrival must be operated by AA. For Business & First Class passengers ONLY!
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for Delta Airlines (DL) operated - departure and arrival must be operated by DL

Los Cabos International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Louis Armstrong New Orleans International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Louisville International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Lourenco Marques International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Luang Prabang International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Luano International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Luqa International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation will incur a 100 EUR fee.
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellations after confirmation will incur a 50 EUR fee.
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation will incur a 100 EUR fee.
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellations after confirmation will incur a 100 EUR fee.
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellations after confirmation will incur a 100 EUR fee.
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Luton Airport

Meet & Assist, Fast Track - Departure
  • Arrival service – 1,5 hours incl. Departure services – 2 hours incl. Transit service – 2,5 hours incl. Each extra hour or part of it – 110,00
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service – 1,5 hours incl. Departure services – 2 hours incl. Transit service – 2,5 hours incl. Each extra hour or part of it – 110,00
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service – 1,5 hours incl. Departure services – 2 hours incl. Transit service – 2,5 hours incl. Each extra hour or part of it – 110,00
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Luxor International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Lviv Danylo Halytskyi International Airport

Meet & Assist, Fast Track (Domestic flights) - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track (International flights) - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track (Domestic flights) - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track (International flights) - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track (Domestic flights) - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track (International flights) - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Lynden Pindling International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

M.R. Stefanik International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Macau International Airport

Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees

Macdonald-Cartier International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 09:00) - 25%
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 09:00) - 25%
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 09:00) - 25%
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Mackay Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Mactan - Cebu International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees

Madeira Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 100% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 100% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 100% surcharge.

Maestro Wilson Fonseca Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Magas Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Mahon (Menorca) International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees

Makedonia International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Malabo Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Mallam Aminu Kano International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Malvinas Argentinas Ushuaia International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Manas International Airport

VIP Lounge (Domestic flights) - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
VIP Lounge (International flights) - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
VIP Lounge (Domestic flights) - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
VIP Lounge (International flights) - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
VIP Lounge (Domestic flights) - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
VIP Lounge (International flights) - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Manchester - Ringway International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Manchester-Boston Regional airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Mangalore International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • India requires an online e-Arrival Card (submit up to 72h before arrival). Link and instructions provided.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • India requires an online e-Arrival Card (submit up to 72h before arrival). Link and instructions provided.

Maota (Salelologa) Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Marco Polo Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (20:00 to 08:00) is subject to a 30% surcharge.
  • Private transfer to the aircraft (Tarmac) is subject to carrier’s authorization and availability; If Private transfer to the aircraft (tarmac) booked and not used 50% applied. LH group flights (LH, LX, EN) do not authorize private transfers to the aircraft (tarmac) on their flights.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (20:00 to 08:00) is subject to a 30% surcharge.
  • Private transfer to the aircraft (Tarmac) is subject to carrier’s authorization and availability; If Private transfer to the aircraft (tarmac) booked and not used 50% applied. LH group flights (LH, LX, EN) do not authorize private transfers to the aircraft (tarmac) on their flights.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (20:00 to 08:00) is subject to a 30% surcharge.
  • Private transfer to the aircraft (Tarmac) is subject to carrier’s authorization and availability; If Private transfer to the aircraft (tarmac) booked and not used 50% applied. LH group flights (LH, LX, EN) do not authorize private transfers to the aircraft (tarmac) on their flights.

Marechal Cunha Machado International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Maribor Edvard Rusjan Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, Public & Bank Holidays can be a subject of surcharges 

Mariehamn Airport

Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 40%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 40% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 07:00), weekends, and public & bank holidays are subject to a 40% surcharge.
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 40%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 40% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 07:00), weekends, and public & bank holidays are subject to a 40% surcharge.
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 40%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 40% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 07:00), weekends, and public & bank holidays are subject to a 40% surcharge.

Mariscal Sucre International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Marrakech – Menara International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Marsa Alam International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Marseille Provence Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 07:00) is subject to a 50% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 07:00) is subject to a 50% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 07:00) is subject to a 50% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Martin Miguel de Güemes International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Martinique Aimé Césaire International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Mashhad Hashemi Nehad International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Maurice Bishop International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Mawlana Jalal ad-Din Muhammad Balkhi International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 06:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 06:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 06:00), and public & bank holidays are subject to a 25% surcharge.

Maya-Maya International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Mbeya Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

McCall Field - Calgary International airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 09:00) - 25%
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 09:00) - 25%
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 09:00) - 25%
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

McCarran International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Mehrabad International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Memphis International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Merignac International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Miami International Airport

Full VIP - VIP Salon - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • All reservations submitted within 48 hours of travel will incur an additional fee of 50%.
  • Amendments made less than 72 hours before the service will incur a 50% charge.
  • Cancellations made less than 72 hours before the service are non-refundable.
  • Cancellations made more than 72 hours before the service will receive a 50% credit toward future bookings
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Passengers under 21 years old are not allowed
Full VIP - VIP Suite - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • All reservations submitted within 48 hours of travel will incur an additional fee of 50%.
  • Amendments made less than 72 hours before the service will incur a 50% charge.
  • Cancellations made less than 72 hours before the service are non-refundable.
  • Cancellations made more than 72 hours before the service will receive a 50% credit toward future bookings
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 40%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • 25% surcharge night time (20:00-10:00);
  • 25% surcharge weekends, public & bank holidays; A 25% surcharge will apply from November 26–30 due to Thanksgiving and from December 23–January 3 for the holiday and New Year season.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights. First and Business Class passengers only.
Full VIP - VIP Salon - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • All reservations submitted within 48 hours of travel will incur an additional fee of 50%.
  • Amendments made less than 72 hours before the service will incur a 50% charge.
  • Cancellations made less than 72 hours before the service are non-refundable.
  • Cancellations made more than 72 hours before the service will receive a 50% credit toward future bookings
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - VIP Suite - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • All reservations submitted within 48 hours of travel will incur an additional fee of 50%.
  • Amendments made less than 72 hours before the service will incur a 50% charge.
  • Cancellations made less than 72 hours before the service are non-refundable.
  • Cancellations made more than 72 hours before the service will receive a 50% credit toward future bookings
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  •  
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 40%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • 25% surcharge night time (20:00-10:00);
  • 25% surcharge weekends, public & bank holidays; A 25% surcharge will apply from November 26–30 due to Thanksgiving and from December 23–January 3 for the holiday and New Year season.
  • International arrivals require special authorization from US border authorities.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights. First and Business Class passengers only.
Full VIP - VIP Salon - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • All reservations submitted within 48 hours of travel will incur an additional fee of 50%.
  • Amendments made less than 72 hours before the service will incur a 50% charge.
  • Cancellations made less than 72 hours before the service are non-refundable.
  • Cancellations made more than 72 hours before the service will receive a 50% credit toward future bookings
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - VIP Suite - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • All reservations submitted within 48 hours of travel will incur an additional fee of 50%.
  • Amendments made less than 72 hours before the service will incur a 50% charge.
  • Cancellations made less than 72 hours before the service are non-refundable.
  • Cancellations made more than 72 hours before the service will receive a 50% credit toward future bookings
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 40%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • 25% surcharge night time (20:00-10:00);
  • 25% surcharge weekends, public & bank holidays; A 25% surcharge will apply from November 26–30 due to Thanksgiving and from December 23–January 3 for the holiday and New Year season.
  • International arrivals require special authorization from US border authorities.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights - departure and arrival must be operated by AA. For Business & First Class passengers ONLY!

Miguel Hidalgo y Costilla Guadalajara International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Milan - Linate Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (20:00 to 08:00), Sundays, and public & bank holidays are subject to a 30% surcharge.
  • For arrival flights from non-Schengen countries, it is mandatory to include a private tarmac service to meet the passenger before passport control. A 100% fee applies for any services booked for ITA Airways or Lufthansa flights if the cancellation is made within 48 hours of the flight’s scheduled arrival or departure time, regardless of whether the aircraft ends up parking at a jet bridge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (20:00 to 08:00), Sundays, and public & bank holidays are subject to a 30% surcharge.
  • For arrival flights from non-Schengen countries, it is mandatory to include a private tarmac service to meet the passenger before passport control. A 100% fee applies for any services booked for ITA Airways or Lufthansa flights if the cancellation is made within 48 hours of the flight’s scheduled arrival or departure time, regardless of whether the aircraft ends up parking at a jet bridge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • For arrival flights from non-Schengen countries, it is mandatory to include a private tarmac service to meet the passenger before passport control. A 100% fee applies for any services booked for ITA Airways or Lufthansa flights if the cancellation is made within 48 hours of the flight’s scheduled arrival or departure time, regardless of whether the aircraft ends up parking at a jet bridge.

Milan - Malpensa Airport

Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • There is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities 
  • Priority access at MXP is now limited to public figures and requires prior authorization from airport authorities. Please indicate your position when booking if this applies to you. All other travelers must follow standard passport control procedures. Our greeter will escort passengers to passport control and meet them again immediately after the procedure.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • There is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities.
  • Priority access at MXP is now limited to public figures and requires prior authorization from airport authorities. Please indicate your position when booking if this applies to you. All other travelers must follow standard passport control procedures. Our greeter will escort passengers to passport control and meet them again immediately after the procedure.
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • There is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities.
  • Priority access at MXP is now limited to public figures and requires prior authorization from airport authorities. Please indicate your position when booking if this applies to you. All other travelers must follow standard passport control procedures. Our greeter will escort passengers to passport control and meet them again immediately after the procedure.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.

Milas-Bodrum Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
VIP Terminal - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
CIP Terminal - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
VIP Terminal - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Miles Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Minangkabau International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Mineralnie Vody Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Minneapolis - St. Paul International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for Delta Airlines (DL) operated flights
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for Delta Airlines (DL) operated flights
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Post customs meeting
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for Delta Airlines (DL) operated - departure and arrival must be operated by DL

Minsk National Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 72–48hours before service — 25%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 72–48hours before service — 25%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 72–48hours before service — 25%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Mohammed V International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Moi International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Monseñor Óscar Arnulfo Romero International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Montpellier – Mediterranee Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Moshoeshoe I International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Mostar Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Mount Isa Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Mtwara Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Munich International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 35%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Each amendment after confirmation will incur a 170 EUR fee per flight.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments modified less than 48 hours before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 35%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Each amendment after confirmation will incur a 170 EUR fee per flight.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 35%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Each amendment after confirmation will incur a 170 EUR fee per flight.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Murcia – San Javier Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees

Murmansk Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (00:00 to 06:00) is subject to a 50% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (00:00 to 06:00) is subject to a 50% surcharge
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (00:00 to 06:00) is subject to a 50% surcharge
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Murtala Muhammed International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Muscat International airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Mykonos Island National Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Mytilene International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Málaga–Costa del Sol Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Münster Osnabrück International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

N'Djili International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Nadi International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 5 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 5 business days prior to the service
  • Weekends are subject to a 50% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 5 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 5 business days prior to the service
  • Weekends are subject to a 50% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 5 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 5 business days prior to the service
  • Weekends are subject to a 50% surcharge.

Nador International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Naha Airport

Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Non-refundable service.
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Last-minute requests fees: 8-2 business days - 25%; less than 2 business days - 50%
  • Holidays as New Year period(29.12 - 03.01), Christmas period(21.12 - 26.12), Sakura Season (20.03 - 20.04), Peak autumn season (01.11 - 15.11) - 15%
  • 30% surcharge (Night time) 21:00-06:00 (per stuff)
  • There is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities .
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Non-refundable service.
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Last-minute requests fees: 8-2 business days - 25%; less than 2 business days - 50%
  • Holidays as New Year period(29.12 - 03.01), Christmas period(21.12 - 26.12), Sakura Season (20.03 - 20.04), Peak autumn season (01.11 - 15.11) - 15%
  • 30% surcharge (Night time) 21:00-06:00 (per stuff)
  • There is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities .
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Non-refundable service.
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Last-minute requests fees: 8-2 business days - 25%; less than 2 business days - 50%
  • Holidays as New Year period(29.12 - 03.01), Christmas period(21.12 - 26.12), Sakura Season (20.03 - 20.04), Peak autumn season (01.11 - 15.11) - 15%
  • 30% surcharge (Night time) 21:00-06:00 (per stuff)
  • There is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities .

Najran Domestic Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Nalchik Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Nanjing Lukou International Airport

Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees

Naples (Napoli) -Ugo Niutta International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00) is subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00) is subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00) is subject to a 25% surcharge.

Narimanovo International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Narita International Airport

Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Non-refundable service.
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Last-minute requests fees: 8-2 business days - 25%; less than 2 business days - 50%
  • 30% surcharge (Night time) 21:00-06:00 (per stuff)
  • Holidays as New Year period(29.12 - 03.01), Christmas period(21.12 - 26.12), Sakura Season (20.03 - 20.04), Peak autumn season (01.11 - 15.11) - 15%
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • This service is limited to Business and First Class passengers.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Porter service is not available. An extra greeter can act as a porter upon request.
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Non-refundable service.
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Last-minute requests fees: 8-2 business days - 25%; less than 2 business days - 50%
  • 30% surcharge (Night time) 21:00-06:00 (per stuff)
  • Holidays as New Year period(29.12 - 03.01), Christmas period(21.12 - 26.12), Sakura Season (20.03 - 20.04), Peak autumn season (01.11 - 15.11) - 15%
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • This service is limited to Business and First Class passengers.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Porter service is not available. An extra greeter can act as a porter upon request.
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Non-refundable service.
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Last-minute requests fees: 8-2 business days - 25%; less than 2 business days - 50%
  • 30% surcharge (Night time) 21:00-06:00 (per stuff)
  • Holidays as New Year period(29.12 - 03.01), Christmas period(21.12 - 26.12), Sakura Season (20.03 - 20.04), Peak autumn season (01.11 - 15.11) - 15%
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • This service is limited to Business and First Class passengers.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Porter service is not available. An extra greeter can act as a porter upon request.

Naryan-Mar Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Nashville International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for Delta Airlines (DL) operated flights
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for Delta Airlines (DL) operated flights
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Post customs meeting
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for Delta Airlines (DL) operated - departure and arrival must be operated by DL
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.

Natal Augusto Severo International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations or after confirmation: (96-72 hours) - 25%; (<72 hours) - 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Nay Pyi Taw International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Nea Anchialos National Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Nelson Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) - 25%; (<72  hours) - 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) - 25%; (<72  hours) - 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) - 25%; (<72  hours) - 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Nelson Mandela International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Netaji Subhas Chandra Bose International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • India requires an online e-Arrival Card (submit up to 72h before arrival). Link and instructions provided.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • India requires an online e-Arrival Card (submit up to 72h before arrival). Link and instructions provided.

Nevsehir Cappadocia

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48 hours before service — 30%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48 hours before service — 30%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48 hours before service — 30%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

New Chitose Airport

Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Non-refundable service.
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Last-minute requests fees: 8-2 business days - 25%; less than 2 business days - 50%
  • Holidays as New Year period(29.12 - 03.01), Christmas period(21.12 - 26.12), Sakura Season (20.03 - 20.04), Peak autumn season (01.11 - 15.11) - 15%
  • 30% surcharge (Night time) 21:00-06:00 (per stuff)
  • There is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities .
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Non-refundable service.
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Last-minute requests fees: 8-2 business days - 25%; less than 2 business days - 50%
  • Holidays as New Year period(29.12 - 03.01), Christmas period(21.12 - 26.12), Sakura Season (20.03 - 20.04), Peak autumn season (01.11 - 15.11) - 15%
  • 30% surcharge (Night time) 21:00-06:00 (per stuff)
  • There is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities .
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Non-refundable service.
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Last-minute requests fees: 8-2 business days - 25%; less than 2 business days - 50%
  • Holidays as New Year period(29.12 - 03.01), Christmas period(21.12 - 26.12), Sakura Season (20.03 - 20.04), Peak autumn season (01.11 - 15.11) - 15%
  • 30% surcharge (Night time) 21:00-06:00 (per stuff)
  • There is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities .

New Plymouth Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) - 25%; (<72  hours) - 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) - 25%; (<72  hours) - 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) - 25%; (<72  hours) - 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Newark Liberty International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Newcastle International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 25% surcharge.

Newcastle Williamtown AIrport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Nikos Kazantzakis International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Ninoy Aquino International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
  •  
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
  •  

Nis Constantine the Great Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Nizhnevartovsk Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Nizhny Novgorod International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Nnamdi Azikiwe International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Noi Bai International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Norman Manley International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Norman Y. Mineta San José International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

North Front Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Norwich International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Nouakchott International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Novokuznetsk - Spichenkovo Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Novosibirsk - Tolmachevo Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Novy Urengoy Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Noyabrsk Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 15%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Nsimalen International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Nuremberg Airport

FULL VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
FULL VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
FULL VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Nursultan Nazarbayev International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Nyagan Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Nyala Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

N’Djamena International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

O.R. Tambo International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Oakland International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Odessa International Airport

Meet & Assist, Fast Track (Domestic flights) - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track (International flights) - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track (Domestic flights) - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track (International flights) - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track (Domestic flights) - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track (International flights) - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Olbia Costa Smeralda Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Private transfer from the VIP lounge to the aircraft is provided in case of remote parking position.
  • Last minute requests (72-24 hours) – 30%; (<24 hours) – 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests (72-24 hours) – 30%; (<24 hours) – 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Private transfer from the VIP lounge to the aircraft is provided in case of remote parking position.
  • Last minute requests (72-24 hours) – 30%; (<24 hours) – 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last minute requests (72-24 hours) – 30%; (<24 hours) – 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Private transfer from the VIP lounge to the aircraft is provided in case of remote parking position.
  • Last minute requests (72-24 hours) – 30%; (<24 hours) – 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests (72-24 hours) – 30%; (<24 hours) – 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.

Omsk Tsentralny Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Orenburg Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Orlando Bezerra de Menezes Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Orlando International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Orlando Sanford International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Orly International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • All formalities completed in the VIP lounge for up to 6 passengers.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • All formalities completed in the VIP lounge for up to 6 passengers.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • All formalities completed in the VIP lounge for up to 6 passengers.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Orsk Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Osaka Itami Airport

Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Non-refundable service.
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Last-minute requests fees: 8-2 business days - 25%; less than 2 business days - 50%
  • Holidays as New Year period(29.12 - 03.01), Christmas period(21.12 - 26.12), Sakura Season (20.03 - 20.04), Peak autumn season (01.11 - 15.11) - 15%
  • 30% surcharge (Night time) 21:00-06:00 (per stuff)
  • There is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities .
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Non-refundable service.
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Last-minute requests fees: 8-2 business days - 25%; less than 2 business days - 50%
  • Holidays as New Year period(29.12 - 03.01), Christmas period(21.12 - 26.12), Sakura Season (20.03 - 20.04), Peak autumn season (01.11 - 15.11) - 15%
  • 30% surcharge (Night time) 21:00-06:00 (per stuff)
  • There is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities .
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Non-refundable service.
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Last-minute requests fees: 8-2 business days - 25%; less than 2 business days - 50%
  • Holidays as New Year period(29.12 - 03.01), Christmas period(21.12 - 26.12), Sakura Season (20.03 - 20.04), Peak autumn season (01.11 - 15.11) - 15%
  • 30% surcharge (Night time) 21:00-06:00 (per stuff)
  • There is no official fast track, but our greeters do their best to escort the passengers as fast as possible through dedicated lines when permitted by the relevant authorities .

Osijek Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Oslo Gardermoen International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Osvaldo Vieira Internacional Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Ouagadougou Airport

Meet & Assist Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Oujda Angads Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Ourzazate Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Ovda Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Owen Roberts International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

O’Hare International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights. First and Business Class passengers only.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights. First and Business Class passengers only.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Post customs meeting
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights - departure and arrival must be operated by AA. For Business & First Class passengers ONLY!
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.

Pago Pago International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Palanga International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Palm Beach International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Palma de Mallorca International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees

Palmerston North Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) - 25%; (<72  hours) - 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) - 25%; (<72  hours) - 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) - 25%; (<72  hours) - 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Paphos International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Paramaribo-Zanderij Johan Adolf Pengel International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Paro International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Paros National Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Penang International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Perm – Bolshoye Savino International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Perth Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Perugia San Francesco d'Assisi – Umbria International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.

Philadelphia International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights. First and Business Class passengers only.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights. First and Business Class passengers only.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Post customs meeting
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights - departure and arrival must be operated by AA. For Business & First Class passengers ONLY!
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.

Philip S.W. Goldson International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Phnom Penh Techo International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • This service is non-refundable.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • This service is non-refundable.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • This service is non-refundable.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Phoenix International Airport

Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees

Phoenix Sky Harbor International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights. First and Business Class passengers only.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights. First and Business Class passengers only.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Post customs meeting
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights - departure and arrival must be operated by AA. For Business & First Class passengers ONLY!
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.

Phu Quoc International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00) is subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00) is subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00) is subject to a 25% surcharge.

Phuket International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00) is subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00) is subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00) is subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees

Piarco International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Piedmont Triad International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Pierre Elliott Trudeau International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 09:00) - 25%
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Service includes up to 2 hours; any additional time or part thereof is 190 EUR per booking
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 09:00) - 25%
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Service includes up to 2 hours; any additional time or part thereof is 190 EUR per booking
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 09:00) - 25%
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Service includes up to 2 hours; any additional time or part thereof is 190 EUR per booking
  • Each amendment after confirmation will incur a 55 EUR fee.

Pinto Martins International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Pittsburgh International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Playa de Oro International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Pleso Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Requests must be placed at least 4 business days in advance. Requests submitted later than this timeframe may not be confirmed.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Requests must be placed at least 4 business days in advance. Requests submitted later than this timeframe may not be confirmed.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Requests must be placed at least 4 business days in advance. Requests submitted later than this timeframe may not be confirmed.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Requests must be placed at least 4 business days in advance. Requests submitted later than this timeframe may not be confirmed.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Requests must be placed at least 4 business days in advance. Requests submitted later than this timeframe may not be confirmed.

Pobedilovo Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (00:00 to 06:00) is subject to a 50% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (00:00 to 06:00) is subject to a 50% surcharge
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (00:00 to 06:00) is subject to a 50% surcharge
  • Bookings on weekends or on public/bank holidays may be subject to additional fees

Podgorica (Titograd) Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
VIP Terminal - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
VIP Terminal - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Pointe-à-Pitre Le Raizet Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:30 to 07:00) is subject to a 35% surcharge.
  • Sundays, and public & bank holidays are subject to a 45% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 45% surcharge.
  • Nighttime (21:30 to 07:00) is subject to a 35% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 45% surcharge.
  • Nighttime (21:30 to 07:00) is subject to a 35% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Port Bouet Airport - Félix-Houphouët-Boigny International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Port Elizabeth Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Port Harcourt International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Port Sudan New International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Portland International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Porto Seguro International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Portoroz Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Poznan - Ławica Henryk Wieniawski Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Presidente Castro Pinto International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Presidente Joao Suassuna Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Presidente Kubitschek International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Prince Abdul Mohsin bin Abdulaziz International Airport

VIP Lounge - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
VIP Lounge - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
VIP Lounge - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Prince Mohammed bin Abdulaziz International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Prince Nayef bin Abdulaziz Regional Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Prince Sultan bin Abdulaziz reginal Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Princess Juliana International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Additional fees may apply for bookings on weekends or on public/bank holidays. Public & bank holidays (Dec 25th & Jan 1st) are subject to a 50% surcharge..
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Additional fees may apply for bookings on weekends or on public/bank holidays. Public & bank holidays (Dec 25th & Jan 1st) are subject to a 50% surcharge..
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Additional fees may apply for bookings on weekends or on public/bank holidays. Public & bank holidays (Dec 25th & Jan 1st) are subject to a 50% surcharge..

Pristina International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Providenciales International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Pulkovo International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Pune Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • India requires an online e-Arrival Card (submit up to 72h before arrival). Link and instructions provided.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • India requires an online e-Arrival Card (submit up to 72h before arrival). Link and instructions provided.

Punta Cana International airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellations up to 15 days before the service — free-of-charge, less than 15 days before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellations up to 15 days before the service — free-of-charge, less than 15 days before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Qingdao Liuting International Airport

Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees

Quatro de Fevereiro Internationa Airport - Aeroporto 4 de Fevereiro (Belas)

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Queen Alia International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Queen Beatrix International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less 48 hours before service — 25%
  • Non-refundable service.
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 100% surcharge.(i.e. 1.1, 25.1, 04.3, 18.3. 19.4, 22.4, 27.4, 01.5, 30.5, 24-26.12)
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (23:00 to 08:00) is subject to a 35% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less 48 hours before service — 25%
  • Non-refundable service.
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 100% surcharge.(i.e. 1.1, 25.1, 04.3, 18.3. 19.4, 22.4, 27.4, 01.5, 30.5, 24-26.12)
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (23:00 to 08:00) is subject to a 35% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less 48 hours before service — 25%
  • Non-refundable service.
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 100% surcharge.(i.e. 1.1, 25.1, 04.3, 18.3. 19.4, 22.4, 27.4, 01.5, 30.5, 24-26.12)
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (23:00 to 08:00) is subject to a 35% surcharge.

Queenstown Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) - 25%; (<72  hours) - 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) - 25%; (<72  hours) - 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) - 25%; (<72  hours) - 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Querétaro Intercontinental Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Rabat - Sale International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Rafael Nunez International Airport

Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48hours before service — 30%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  •  
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48hours before service — 30%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  •  
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48hours before service — 30%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  •  

Rafic Hariri International airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • This service is non-refundable. Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • This service is non-refundable. Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • This service is non-refundable. Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Rajiv Gandhi International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • India requires an online e-Arrival Card (submit up to 72h before arrival). Link and instructions provided.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • India requires an online e-Arrival Card (submit up to 72h before arrival). Link and instructions provided.

Raleigh-Durham International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Ramón Villeda Morales International Airport (La Mesa) International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Mandatory immigration tax is included in the price
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Mandatory immigration tax is included in the price
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Mandatory immigration tax is included in the price

Rapid City Regional Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Rarotonga International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) - 25%; (<72  hours) - 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) - 25%; (<72  hours) - 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) - 25%; (<72  hours) - 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Rasht Sardar e Jangal International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Reggio di Calabria

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.

Riga International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Rijeka Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Riyadh King Khalid International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 50% surcharge. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
VIP Terminal - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 50% surcharge. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 50% surcharge. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
VIP Terminal - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 50% surcharge. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 50% surcharge. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
VIP Terminal - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 50% surcharge. In some cases bookings on weekends or on public/bank holidays may be subject to additional fees

Roatan Juan Manuel Galvez International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Mandatory immigration tax is included in the price
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Mandatory immigration tax is included in the price
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Mandatory immigration tax is included in the price
  •  

Robert L. Stanfield International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 09:00) - 25%
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 09:00) - 25%
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 09:00) - 25%
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Roberts International Airport (Robertsfield)

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Robin Hood Airport Doncaster Sheffield

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Rockhampton Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Roland Garros Airport / Gillot Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 45% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 45% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 45% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees

Ronald Reagan Washington National Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • 25% surcharge night time (22:00-08:00); weekends, public & bank holidays
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights. First and Business Class passengers only.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights. First and Business Class passengers only.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Post customs meeting
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for American Airlines (AA) operated flights - departure and arrival must be operated by AA. For Business & First Class passengers ONLY!

Ronaldsway Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Roshchino International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Rostov Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Rzeszow - Jasionka Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

S. Angelo (Aeroporto di Treviso A. Canova) Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.

Sa da Bandeira - Lubango Mukanka Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Sabiha Gökçen International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Saint-Exupéry International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Salalah International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Salekhard Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Salento Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.

Salgado Filho International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Salt Lake City International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for Delta Airlines (DL) operated flights
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for Delta Airlines (DL) operated flights
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Post customs meeting
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for Delta Airlines (DL) operated - departure and arrival must be operated by DL
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.

Salzburg International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Sam Ratulangi Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Samarkand International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation less than 120 hours will incur a 100% fee. No-Show Surcharge - 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation less than 120 hours will incur a 100% fee. No-Show Surcharge - 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Samui International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

San Antonio International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

San Carlos de Barlioche Airport (Teniente Luis Candelaria Airport)

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

San Cristobal Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

San Diego International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

San Francisco International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Sangster International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Sant'Eufemia Lamezia Terme Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.

Santa Maria Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Santa Maria Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 25% surcharge
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Sundays, and public & bank holidays are subject to a 25% surcharge
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees

Santader International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees

Santos Dumont Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Sanyi Airport

Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees

Saransk International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Saratov Tsentralny Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Sardar Vallabhbhai Patel International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Last-minute requests fees apply for services less than 60 hours before service — 100%
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Last-minute requests fees apply for services less than 60 hours before service — 100%
  • India requires an online e-Arrival Card (submit up to 72h before arrival). Link and instructions provided.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Last-minute requests fees apply for services less than 60 hours before service — 100%
  • India requires an online e-Arrival Card (submit up to 72h before arrival). Link and instructions provided.

Sary-Arka Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Savannah / Hilton Head International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Schiphol International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 3 hours included. Extra fees apply for any additional hours or part thereof. 
  • Extra hour - 350 Euro
  • Last-minute requests fees: 72–48 hours before service —50%, 48–24 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • Cancellation fees after confirmation:72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 3 hours included. Extra fees apply for any additional hours or part thereof.
  • Extra hour - 350 Euro
  • Last-minute requests fees: 72–48 hours before service —50%, 48–24 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • Cancellation fees after confirmation:72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 3 hours included. Extra fees apply for any additional hours or part thereof.
  • Extra hour - 350 Euro
  • Last-minute requests fees: 72–48 hours before service —50%, 48–24 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • Cancellation fees after confirmation:72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Seattle-Tacoma International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for Delta Airlines (DL) operated flights
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for Delta Airlines (DL) operated flights
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Post customs meeting
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Only for Delta Airlines (DL) operated - departure and arrival must be operated by DL
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • Available for domestic arrivals only. International arrivals require special authorization from US border authorities.

Senador Nilo Coelho Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Senador Petrônio Portella Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Senai International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Sentani Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Seville Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees

Seychelles International Airport (Aéroport de la pointe Larue)

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Seymour Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Shanghai Pudong International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 7 business days prior to the service. No cancellations or changes are permitted after booking confirmation.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Important: An additional 100% charge applies for public persons
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
VVIP Lounge - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 7 business days prior to the service. No cancellations or changes are permitted after booking confirmation.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Important: An additional 100% charge applies for public persons
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
VVIP Lounge - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Advance booking (7 days). No cancellations and amendments.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Important: An additional 100% charge applies for public persons
  • Bookings on weekends or on public/bank holidays may be subject to additional fees

Shanhaiguan Airport

Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 1 business day before the service (local time) will incur a 100% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 1 business day before the service (local time) will incur a 100% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 1 business day before the service (local time) will incur a 100% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Sharjah International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Sharm El Sheikh International Airport (Maṭār Sharm al-Shaykh al-Duwaliyy)

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Sheremetyevo International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Shota Rustaveli Tbilisi International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Turkish Airlines: 50% additional charge on departures.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Turkish Airlines: 50% additional charge on departures.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Turkish Airlines: 50% additional charge on departures.

Shuangliu International Airport

Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Fast Track service is unavailable from 22:00 to 08:00
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Fast Track service is unavailable from 22:00 to 08:00
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Fast Track service is unavailable from 22:00 to 08:00
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Fast Track service is unavailable from 22:00 to 08:00
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service.
  • Fast Track service is unavailable from 22:00 to 08:00
  • Bookings on weekends or on public/bank holidays may be subject to additional fees

Siem Reap International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Sihanouk International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Silvio Pettirossi International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Simon Mwansa Kapwepwe International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Simón Bolívar International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Sir Seewoosagur Ramgoolam International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellations after confirmation will incur a 100 EUR fee. Cancellations less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellations after confirmation will incur a 100 EUR fee. Cancellations less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellations after confirmation will incur a 100 EUR fee. Cancellations less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Sir Seretse Khama International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 50%, 72–48 hours before service — 75%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 50%, 72–48 hours before service — 75%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 50%, 72–48 hours before service — 75%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Sochi International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Soekarno-Hatta International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) and children: no discounts
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) and public & bank holidays are subject to a 35% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) and children: no discounts
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) and public & bank holidays are subject to a 35% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) and children: no discounts
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) and public & bank holidays are subject to a 35% surcharge.

Sofia International Airport

VIP Lounge - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
VIP Lounge - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
VIP Lounge - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Sokol - Magadan Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

South-Sakhalin Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Southampton Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Each extra hour or part of it – 110,00 EUR
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than 48 hours before the service (local time) + 25%, less than 24 hours - 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Public & bank holidays are subject to a 25% surcharge.

Southwest Florida International airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Sovietsky Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

St. Paul The Apostle Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Stansted Airport

Meet & Assist, Fast Track - Departure
  • Arrival service – 1,5 hours incl. Departure services – 2 hours incl. Transit service – 2,5 hours incl. Each extra hour or part of it – 110,00
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service – 1,5 hours incl. Departure services – 2 hours incl. Transit service – 2,5 hours incl. Each extra hour or part of it – 110,00
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service – 1,5 hours incl. Departure services – 2 hours incl. Transit service – 2,5 hours incl. Each extra hour or part of it – 110,00
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Stavropol - Shpakovskoye International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Stockholm Arlanda Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), Sundays and national & bank holidays are subject to a 60% surcharge.
Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 60% surcharge.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), Sundays and national & bank holidays are subject to a 60% surcharge.
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 60% surcharge.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), Sundays and national & bank holidays are subject to a 60% surcharge.
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 60% surcharge.

Strassbourg International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Stuttgart International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Passengers with luggage must arrive at the GAT 85 minutes before departure; passengers without luggage – 45 minutes. For connecting flights, a minimum of 40 minutes is required.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee. Each amendment after confirmation will incur a 50 EUR fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Passengers with luggage must arrive at the GAT 85 minutes before departure; passengers without luggage – 45 minutes. For connecting flights, a minimum of 40 minutes is required.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee. Each amendment after confirmation will incur a 50 EUR fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Passengers with luggage must arrive at the GAT 85 minutes before departure; passengers without luggage – 45 minutes. For connecting flights, a minimum of 40 minutes is required.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee. Each amendment after confirmation will incur a 50 EUR fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Sultan Aji Muhammad Sulaiman Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Sultan Hasanuddin International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Sultan Iskandar Muda International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Sultan Mahmud Badaruddin II Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Sultan Syarif Kasim II International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Sultan Thaha Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Sunshine Coast Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Supadio International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Surgut International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Suvarnabhumi International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • This service is not available for holders of the following passports: Bangladesh (BD), Cameroon (CM), China (CN), Ethiopia (ET), Guinea (GN), India (IN), Iran (IR), Iraq (IQ), Kenya (KE), Nigeria (NG), Pakistan (PK), Sri Lanka (LK), and the Syrian Arab Republic.
  • Cancellations after confirmation will incur a EUR 50 fee.
  • No-Show Surcharge - 100% Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Transit services are available for a maximum of 2 hours between flights.
  • Non-refundable booking fees of 50,00 EUR included in the price.
  • Only passengers holding First and Business class tickets are allowed to use the Premium Fast track channels.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • This service is not available for holders of the following passports: Bangladesh (BD), Cameroon (CM), China (CN), Ethiopia (ET), Guinea (GN), India (IN), Iran (IR), Iraq (IQ), Kenya (KE), Nigeria (NG), Pakistan (PK), Sri Lanka (LK), and the Syrian Arab Republic.
  • Cancellations after confirmation will incur a EUR 50 fee.
  • No-Show Surcharge - 100% Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Transit services are available for a maximum of 2 hours between flights.
  • Non-refundable booking fees of 50,00 EUR included in the price.
  • Only passengers holding First and Business class tickets are allowed to use the Premium Fast track channels.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • This service is not available for holders of the following passports: Bangladesh (BD), Cameroon (CM), China (CN), Ethiopia (ET), Guinea (GN), India (IN), Iran (IR), Iraq (IQ), Kenya (KE), Nigeria (NG), Pakistan (PK), Sri Lanka (LK), and the Syrian Arab Republic.
  • Cancellations after confirmation will incur a EUR 50 fee.
  • No-Show Surcharge - 100% Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Transit services are available for a maximum of 2 hours between flights.
  • Non-refundable booking fees of 50,00 EUR included in the price.
  • Only passengers holding First and Business class tickets are allowed to use the Premium Fast track channels.

Syamsudin Noor Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), and public & bank holidays are subject to a 25% surcharge.

Sydney Kingsford Smith International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Syktyvkar Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Syracuse Hancock International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

São Tomé International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Ta'if Regional Airport

VIP Lounge - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
VIP Lounge - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
VIP Lounge - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Tabriz International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Taipei Sung Shan Regional Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96-48 hours before service — 25%, 48-24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96-48 hours before service — 25%, 48-24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96-48 hours before service — 25%, 48-24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Taipei Taoyuan International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • This service is non-refundable.
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • This service is non-refundable.
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • This service is non-refundable.
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Taiping International Airport

Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees

Talagi Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Tampa International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), and public & bank holidays are subject to a 25% surcharge.

Tan Son Nhat International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 25%, less than 72 hours before service — 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 25%, less than 72 hours before service — 50%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Tancredo Neves International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Tangier Ibn Battouta Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Taoxian International Airport

Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees

Tenerife-North International

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees

Tenerife-South International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings must be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings must be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings must be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees

Thira National Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Tianhe International Airport

Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees

Tianjin Binhai International Airport

Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees

Tirana International Airport Nënë Tereza

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Tivat Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Tobías Bolaños International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Tocumen International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellations after confirmation: (96-72 hours) - 25%; (<72 hours) - 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellations after confirmation: (96-72 hours) - 25%; (<72 hours) - 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last minute requests  (48-24 hours) - 25%; (<24 hours) - 50%
  • Cancellations after confirmation: (96-72 hours) - 25%; (<72 hours) - 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Tomsk - Bogashevo Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Toncontín International Airport (Teniente Coronel Hernán Acosta Mejía Airport)

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Mandatory immigration tax is included in the price
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Mandatory immigration tax is included in the price
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Mandatory immigration tax is included in the price

Torp Sandefjord Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Toulouse-Blagnac Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Toussaint Louverture International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 07:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 07:00), Sundays, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 07:00), Sundays, and public & bank holidays are subject to a 25% surcharge.

Townsville Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Trabzon - Air Base International Airport

Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Tribhuvan International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Tripoli International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Trivandrum International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • India requires an online e-Arrival Card (submit up to 72h before arrival). Link and instructions provided.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees:  72-48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • India requires an online e-Arrival Card (submit up to 72h before arrival). Link and instructions provided.

Tromso - Langnes Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Tucson International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Tullamarine International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Turin-Caselle Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.

Turku Turun lentoasema Abo flygfält

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Ufa International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Ulyanovsk Vostochny Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Usinsk Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Uytash Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

V.C. Bird International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Vaclav Havel International Airport (Prague Ruzyne)

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Service is not available for Ryanair departures.
Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Service is not available for Ryanair departures.
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Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Vagar Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Val de Cans - Julio Cezar Ribeiro International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Valencia (Manises) International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees

Vancouver International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 09:00) - 25%
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 09:00) - 25%
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 09:00) - 25%
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Vantaa International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 40%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 40% fee.
  • Amendments fees: 96–72 hours before service — 150 EUR, 72–48 hours before service — 220 EUR, 48–24 hours before service — 280 EUR, less than 24 hours before service — 350 EUR.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00) is subject to a 400 EUR surcharge per service.
  • VIP Lounge access includes 2 hours; additional hours are charged at 300 EUR each
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 30%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 50% surcharge.
VIP President Terminal - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 150 EUR, 72–48 hours before service — 220 EUR, 48–24 hours before service — 280 EUR, less than 24 hours before service — 350 EUR.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 07:00), weekends, and public & bank holidays are subject to a 50% surcharge.
  • Nighttime (23:00 to 06:00) is subject to a 400 EUR surcharge per service.
  • For passengers carrying hand luggage only
  • VIP Terminal access includes 2 hours; additional hours are charged at 400 EUR each
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 40%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 40% fee.
  • Amendments fees: 96–72 hours before service — 150 EUR, 72–48 hours before service — 220 EUR, 48–24 hours before service — 280 EUR, less than 24 hours before service — 350 EUR.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00) is subject to a 400 EUR surcharge per service.
  • VIP Lounge access includes 2 hours; additional hours are charged at 300 EUR each
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 30%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 50% surcharge.
VIP President Terminal - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 150 EUR, 72–48 hours before service — 220 EUR, 48–24 hours before service — 280 EUR, less than 24 hours before service — 350 EUR.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 07:00), weekends, and public & bank holidays are subject to a 50% surcharge.
  • Nighttime (23:00 to 06:00) is subject to a 400 EUR surcharge per service.
  • For passengers carrying hand luggage only
  • VIP Terminal access includes 2 hours; additional hours are charged at 400 EUR each
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 40%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 40% fee.
  • Amendments fees: 96–72 hours before service — 150 EUR, 72–48 hours before service — 220 EUR, 48–24 hours before service — 280 EUR, less than 24 hours before service — 350 EUR.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (23:00 to 06:00) is subject to a 400 EUR surcharge per service.
  • VIP Lounge access includes 2 hours; additional hours are charged at 300 EUR each
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 30%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Weekends, and public & bank holidays are subject to a 50% surcharge.
VIP President Terminal - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Amendments fees: 96–72 hours before service — 150 EUR, 72–48 hours before service — 220 EUR, 48–24 hours before service — 280 EUR, less than 24 hours before service — 350 EUR.
  • No-Show Surcharge – 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (21:00 to 07:00), weekends, and public & bank holidays are subject to a 50% surcharge.
  • Nighttime (23:00 to 06:00) is subject to a 400 EUR surcharge per service.
  • For passengers carrying hand luggage only
  • VIP Terminal access includes 2 hours; additional hours are charged at 400 EUR each

Varna Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%; Amendments fees: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Victoria Falls International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Vienna Wien-Schwechat International Airport

Full VIP - Departure
  • Arrival service: 2 hours included. Departure service: 2 hours included. Transit service: 3 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48hours before service — 30%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 72–48hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  • Rebooking anytime will incur a 250 EUR charge per request
  • Food, drinks - included
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 2 hours included. Departure service: 2 hours included. Transit service: 3 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48hours before service — 30%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 72–48hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  • Rebooking anytime will incur a 250 EUR charge per request
  • Food, drinks - included
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
Full VIP - Transit
  • Arrival service: 2 hours included. Departure service: 2 hours included. Transit service: 3 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48hours before service — 30%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 72–48hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  • Rebooking anytime will incur a 250 EUR charge per request
  • Food, drinks - included
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Vigo-Peinador Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees

Vilankulos Vilankulo Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Villafranca Airport (Valerio Catullo Airport)

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • If a private transfer to/from the aircraft is booked but the aircraft is not parked in a remote position, only 50% of the transfer price will be charged as a reservation fee.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (20:00 to 08:00) is subject to a 25% surcharge.
  •  

Vilnius International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Vilo Acuna Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 120–96 hours before service — 25%, 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 5 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 120–96 hours before service — 25%, 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 5 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 120–96 hours before service — 25%, 96–72 hours before service — 50%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 5 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Viracopos International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, less than 48 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Viru Viru International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Vladivostok International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Vnukovo International Airport

Meet & Assist, Fast Track, VIP Lounge - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 2 business days before the service (local time) + 15%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
VIP Terminal - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 2 business days before the service (local time) + 15%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track, VIP Lounge - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 2 business days before the service (local time) + 15%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
VIP Terminal - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 2 business days before the service (local time) + 15%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track, VIP Lounge - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 2 business days before the service (local time) + 15%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
VIP Terminal - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 2 business days before the service (local time) + 15%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Volgograd International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Voronezh - Chernovitskoye International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track (Domestic flights) - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Warsaw Chopin International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Washington Dulles International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  •  
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  •  
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  •  

Wattay International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Wellington International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) - 25%; (<72  hours) - 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) - 25%; (<72  hours) - 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellations after confirmation: (96-72 hours) - 25%; (<72  hours) - 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Whitsunday Coast Proserpine Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Whyalla Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 30% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Will Rogers World Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

William P. Hobby Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00), weekends, and public & bank holidays are subject to a 25% surcharge.

Wilson Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Wrocław–Copernicus Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Wujiaba International Airport

Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees

Wuxu International Airport

Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments  less than 3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees

Xianyang International Airport

Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees

Xiaoshan International Airport

Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees

Yakutsk Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Yangon International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00) is subject to a 25% surcharge.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00) is subject to a 25% surcharge.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 08:00) is subject to a 25% surcharge.

Yaoqiang International airport

Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees

Yelizovo-Petropavlovs-Kamchantskyi Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Yemelyanovo International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Yoshkar-Ola Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 15%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Zadar Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
VIP Terminal - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
VIP Terminal - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
VIP Terminal - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Zaporizhzhya Airport

Meet & Assist, Fast Track (Domestic flights) - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track (International flights) - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track (Domestic flights) - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track (International flights) - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track (Domestic flights) - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track (International flights) - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Zaragoza Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments less than  3 business days before the service (local time) + 25%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00), weekends, and public & bank holidays are subject to a 25% surcharge.
  • In some cases bookings on weekends or on public/bank holidays may be subject to additional fees

Zhengzhou Xinzheng International Airport

Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees

Zhoushuizi International Airport

Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–24 hours before service — 25%, less than 24 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–24 hours before service — 25%, less than 24 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments fees: 72–24 hours before service — 25%, less than 24 hours before service — 100%
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Zhuhai Jinwan Airport

Meet & Assist - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Meet & Assist - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees

Zhukovsky International Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72–48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 15% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Zračna luka Pula Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 24 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Zračna luka Resnik

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Zumbi dos Palmares International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Zurich – Kloten Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 72 hours before service — 50 %
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • VIP/Business Lounge access includes 2 hours; additional hours are charged at 950 EUR each (up to 6 passenegrs)
Meet & Assist, Fast Track - Departure
  • Service is limited up to 1 hour. Extra Hour + 220 EUR (per service)
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 72 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • VIP/Business Lounge access includes 2 hours; additional hours are charged at 950 EUR each (up to 6 passenegrs)
Meet & Assist, Fast Track - Arrival
  • Service is limited up to 1 hour. Extra Hour + 220 EUR (per service)
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 72 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, less than 72 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 50% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Service is limited up to 1 hour. Extra Hour + 220 EUR (per service)
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Zvartnots Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Non-refundable service. VIP lounge check-in not available for Brussels Airlines and Qatar Airways.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Non-refundable service. VIP lounge check-in not available for Brussels Airlines and Qatar Airways.
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
  • Non-refundable service. VIP lounge check-in not available for Brussels Airlines and Qatar Airways.

Čilipi International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 72-48 hours before service — 25%, 48–24 hours before service — 50%, less than 24 hours before service — 100%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Đà Nẵng International Airport

Meet & Assist, Fast Track - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Meet & Assist, Fast Track - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees apply for services less than 48 hours before service — 25%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 3 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.

Łódź Władysław Reymont Airport

Full VIP - Departure
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge.
  • Bookings on weekends or on public/bank holidays may be subject to additional fees.
Full VIP - Arrival
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge
  • Bookings on weekends or on public/bank holidays may be subject to additional fees
Full VIP - Transit
  • Arrival service: 1.5 hours included. Departure service: 2 hours included. Transit service: 2.5 hours included. Extra fees apply for any additional hours or part thereof.
  • Last-minute requests fees: 48–24 hours before service — 25%, less than 24 hours before service — 50%
  • Cancellation fees after confirmation: 96–72 hours before service — 25%, 72–48 hours before service — 50%, less than 48 hours before service — 100%
  • Amendments made less than 2 business days before the service (local time) will incur a 25% fee.
  • No-Show Surcharge - 100%
  • Infants (0–2 years old) – free-of-charge
  • Bookings should be made at least 3 business days prior to the service
  • Nighttime (22:00 to 07:00) is subject to a 50% surcharge
  • Bookings on weekends or on public/bank holidays may be subject to additional fees