Where We Operate

Who We Are

AeroGreet.com arranges VIP, Meet&Greet, and Fast-Track services at more than 800 airports worldwide. Operating in this field since 2002 allows us to offer flexible service packages (from VIP private suites and terminals to basic escorting through airport formalities) and tailor them for you and your customers.

What We Do

Airside Meet&Greet services at 750+ destinations and 800+ airports.

VIP and CIP lounge access.

Individual escorting with Fast-Track through check-in, security and other immigration formalities.

Tailor-made airport concierge services for individual requests.

Ground transportation: airport-hotel transfers, drivers at disposal and car rental.

Other business and leisure travel arrangements.

Service Packages

Meet&Assist package includes personal assistance through all the airport formalities.  

Upon arrival (depending on the aircraft parking position), you will be met by our representatives with a name board and escorted through the immigration and other procedures up to your driver, taxi stand or any other receiving party that awaits you at the terminal. 

Upon departure, our agents prearrange the meeting point with you or your driver and meet you exactly by the car once you reach the terminal. We will make sure that you will be assisted with luggage, accompanied through check-in, security and immigration procedures up to the departure gate.

Upon transit, we provide a gate to gate service with personal assistance throughout the whole transfer duration. Depending on the airport and country regulations, our representatives will help you through immigration and extra security control. If you should fly with several separate tickets (if luggage retrieval and check-in are necessary), our agents will help you with all the related activities to make your transit stress-free.

Meet&Assist, Fast-Track package is available at the majority of airports in our network. This service is a great solution to avoid huge lines at immigration, security, check-in and other formalities. The Fast-Track service allows using dedicated lanes and counters, so you will not spend excessive time at the airport.

Upon arrival, you will be met by our agent airside at the end of the airbridge or arrival gate and escorted through all the procedures as fast as possible. The service ends, once you reach your driver or any other means of transportation to leave the airport.

Upon departure, our representatives will meet you curbside at a previously discussed meeting point. If you pre-book an airport transfer, we will provide all the instructions directly to the drivers/transportation companies, so you won’t need to worry about this process at all. After meeting our agent, you will be assisted with luggage (we provide additional porters as an extra to this package), escorted with a Fast-Track to check-in, security and to the lounge (can be booked as an extra for economy passengers). With the help of our agents, you will be accompanied to the boarding with a priority and enjoy your flight afterward.

Upon transit, we provide a gate to gate service similar to Meet&Assist with a supplementary Fast-Track, should any formalities or lines that occur during your transit.

Depending on the airport security regulations and actual facilities, we are always happy to provide various extras such as:

  • Porter services
  • Electric buggy
  • Private transfer with a luxury sedan or minivan directly to/from the aircraft
  • VAT refund/Tax-free assistance
  • VIP/CIP/Private suite access
  • Unaccompanied minor assistance
  • Visa on arrival support

and many others.

Full VIP is the service package available at major airports, which have all the necessary facilities. If you are looking for a true VIP experience – this service is definitely designed for you. The passengers using this service upon arrival are met directly at the aircraft and then enjoy private transportation to the terminal. If the facilities allow, this transfer will bring you directly to a separate VIP terminal or a private suite, so you could enjoy privacy and comfort. All the arrival formalities are held privately in the lounge/VIP terminal. Your luggage would be transported directly to your car.

Upon departure, your driver can bring you directly to the dedicated parking by the VIP lounge/terminal, where our representatives will help you to proceed. After enjoying your stay in the lounge and completing all the formalities privately, we will arrange dedicated transportation directly to the aircraft. 

The same applies to the transit services. With the full VIP package, this is not only a gate to gate accompanying but an aircraft-to-aircraft VIP experience.

Feel free to contact our reservation managers at any time to receive more information about service procedures and package availability at your destination. We provide full visibility of the services included in our offer with detailed service descriptions and no hidden extra costs.

Feel free to contact us at anytime:


+ 49 69 77 06 22 700

Diplomatic Council

E.M.C. Logistics GmbH – Alice Travel is a proud corporate member of the Diplomatic Council, a global think tank in consultative status with the United Nations

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